Great products such good quality, their customer services are 5 star, I had to change as the sizing was incorrect (by myself) they had a free shipping label to exchange and I had the replacement with... Leggi di più
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I wanted to compliment Bronze Snake for their beautiful clothing and customer service! I’ve shopped online here a few times now and I am so happy with the quality and look of every piece I buy. The sh... Leggi di più
Absolutely love this shop… to say it’s in OZ it has super fast delivery Items I’ve bought are out of this world something different from another part of the world great clothing superbly made and n... Leggi di più
Great style and quality, unfortunately if you need to return it is quite costly, the portals are hard to navigate, and you cannot download your shipping label requiring wait time. Unfortunate that if... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
In 2006, from a small store in Fitzroy, Melbourne, Bronze Snake was born. The desire was to create minimalistic silhouettes using high quality materials. Now with fans worldwide, Bronze Snake drops new styles weekly.
Informazioni di contatto
Building 3 / 92 Bell St, 3072, Melbourne, Australia
- 1800431325
- customercare@bronzesnake.com
- bronzesnake.com
Ha risposto al 61% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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Risposta di BRONZE SNAKE
I bought 2 sets from this company and…
I bought 2 sets from this company and had an issue with one after washing, BUT they deserve 5 stars! Their customer service is on top of it! They are very responsive, helpful, and truly caring about their brand and products. I do recommend!!
Always excited for new drops
Always excited for new drops! Love from Amsterdam <3

Risposta di BRONZE SNAKE
Gorgeous clothes Fantastic quality what…
Gorgeous clothes Fantastic quality what you see is what you get my experience is when I've bought something thur seeing it advertised on Facebook 80 percent of the time what turns up is nothing like advertised and poor quality highly recommend 😀
Always great clothes and good online…
Always great clothes and good online ordering experience
I made two separate orders for the same…
I made two separate orders for the same items just different sizes and the second order they charged me X3 the amount of shipping which is not right at all. I’ve also been trying to return items from both orders and got in touch over a week and and they shared me incorrect information, what they told me isn’t what it says on their website and all the return fees are more expensive to what I was told which is very misleading. I’ve been trying to email and DM them for a week for help and they’re seening all my DMs which is very unhelpful and unprofessional. They overcharge and scam you so warning others to avoid them. Also the quality is so terrible, it’s all very cheap, thin and see through, other companies sell the exact same stuff for half the price.

Risposta di BRONZE SNAKE
Amazing customer service
Amazing customer service. The CS team went above and beyond to help me out with an issue that came from the carrier.
Rare Finds + Exceptional Quality ✨
I recently made my first purchase from Bronze Snake, and I’m beyond impressed. Their curation is rare, directional, and genuinely fashion-forward, with an exceptional attention to styling that makes every piece feel intentionally chosen rather than mass-produced.
I ordered the Mika shorts and the Francesca lace tee in chocolate, and I’m obsessed. The quality exceeded my expectations, the fit feels elevated, and the pieces look exactly as stunning in person as they do styled online.
Customer service was seamless and thoughtful, which made the experience even better. It’s refreshing to support a boutique that clearly cares about both aesthetic and experience. I’ll absolutely be purchasing again — highly recommend for anyone who appreciates distinctive, well-curated fashion.
Style and quality
Stylish, well-made products shipped and delivered within a reasonable time (international). Love the clothes.
I’m obsessed with Bronze snake
I’m obsessed with Bronze snake. The stock is always entirely aligned with my personal taste and that makes decision fatigue less likely. I can always rely on the quality at a price I can afford too- honestly a $90 puffer jacket I go 3 years ago is still saving my life every Melbourne winter. I do shop online but when I can I head into the chapel street store because the service is always just so real. I’ve spent a lot of time in retail and hate fake, smarmy, insincere approaches to an in store experience and I never get that with the absolute legends you seem to always find for this store. I also need to point out that I never feel uncomfortable, unwelcome or unsafe which super trendy retail spaces sometimes have inherently built in for those of us who struggle with self esteem and a sense of belonging. Yall are just killing it.
Bronze Snake clothing
Awesome brand - great individual style - fabric is just fantastic- great fit - amazing customer service and delivery- highly recommend this brand - have purchased four pieces of clothing and just love them
Just a suggestion
Just a suggestion; some clothes are S to XL some are sized 10 to 14. I have found that your L is a true L; but your size 12 runs small
Great customer service
Great customer service! Very quick responses and easy to communicate with!
Couldn’t ask for better customer service 10/10
The company is super communicative, so easy to talk to and very proactive with solutions. My partner ordered my Christmas present off Bronze Snake which got lost in NZ post, everyone was really proactive about getting replacements sent when we found out about the package being lost. The clothes are perfect, trendy, comfortable and well made!
Cool stuff, good energy
Bronze Snakes provides cool products and there’s a good energy around what they’re doing.
My parcel ended up being lost by Au…
My parcel ended up being lost by Au post , however Bronze snake replied in a swiftly manner and was able to arrange a replacement for me ASAP. It wasn’t their fault however they reacted so swiftly and with amazing customer service! Very pleased! Thankyou !
If i could give more stars I would
If i could give more stars I would!
I have 4 daughters and purchased numerous items for gifts over the Christmas period. From placing the order to delivery to even a return (due to wrong fit) has been amazing! I cannot fault the service, quality of products & even the return process has been so easy.
Great company to deal with!!
Well made and thoughtfully curated…
Well made and thoughtfully curated clothing that I wear every day. I’m addicted to bronze snakes T-shirts and in the winter their crop sweatshirts are fantastic highly recommended.
BRONZE SNAKE consistently delivers…
BRONZE SNAKE consistently delivers fashion-forward yet effortless pieces made in quality fabrics. The designs feel considered and versatile, making it easy to create an expensive, polished look at a very reasonable price. A great balance of style, wearability and value, highly recommended.
First purchase from Bronze Snake
Made my first purchase with BS recently! I brought two pairs of jean, in two different sizes, as I am in between sizes and wasn’t sure what size I would be. Package came quickly! I had to send a pair back to swap size, it was a smooth process, and again, the jeans were delivered quickly! Love these jeans and have moved from leggings to these as my staples! Will continue to purchase from here!
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