My experience shopping was great however, unfortunately the dress is bought did not fit me. I am a size Medium in the US and I purchased a size large just in case in ran small. It sure did run small... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Great products such good quality, their customer services are 5 star, I had to change as the sizing was incorrect (by myself) they had a free shipping label to exchange and I had the replacement with... Leggi di più
Absolutely love this shop… to say it’s in OZ it has super fast delivery Items I’ve bought are out of this world something different from another part of the world great clothing superbly made and n... Leggi di più
I wanted to compliment Bronze Snake for their beautiful clothing and customer service! I’ve shopped online here a few times now and I am so happy with the quality and look of every piece I buy. The sh... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
In 2006, from a small store in Fitzroy, Melbourne, Bronze Snake was born. The desire was to create minimalistic silhouettes using high quality materials. Now with fans worldwide, Bronze Snake drops new styles weekly.
Informazioni di contatto
Building 3 / 92 Bell St, 3072, Melbourne, Australia
- 1800431325
- customercare@bronzesnake.com
- bronzesnake.com
Ha risposto al 61% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Great Customer Service
When faced with a returns issue, Dave was nothing but supportive and communicative in rectifying the problem. As someone who was unsure if I’d shop again based on the initial problem, the customer service I received has changed my mind. Thanks Dave.

Risposta di BRONZE SNAKE
I love this store!
I love this store!!
I have bought two dresses. Great quality and speedy delivery.

Risposta di BRONZE SNAKE
Cropped box tees
As a fan of boxed blank tees, the cropped box tees offer get proportions and material that has made me buy all the colours making them essentials in my rotation

Risposta di BRONZE SNAKE
Great gear at affordable prices
Got a couple of cropped tank tops off these guys, recently and as usual postage was prompt and well packed. The Tank tops are great and look forward to wearing them if the weather ever warms up, Cheers
addicted to bronze snake
I highly recommend this clothing brand. I love their style and their quality. Pat is so helpful and got back to me within minutes. 🤎🐍
Bronze Snake customer service
Although I had some issues with the shipping of my items, Pat at Bronze snake went above and beyond to rectify the error. This is not the first time the team at BS have exceeded my expectations in relation to customer service. Which is why I continuously purchase of them for quality and assurance
Excellent live chat
Excellent live chat, Pat answered all of my questions in regards to postage and sizing which lead me to purchase my items with confidence.
Exceptional in every aspect!
I have only recently discovered BRONZE SNAKE however after multiple purchases I have been left incredibly impressed. All of the garments I have purchased have been of exceptional quality, perfect fit and wash well with no issues around shrinkage etc. When I have had to exchange an item the process has been seamless. In addition to being able to buy online there is the added bonus of being able to pick up and return items to their warehouse in Preston. Kudos to the BRONZE SNAKE team!
Great customer service.
The experience shopping at Bronze Snake was solid. Shipping to the US was fast. High quality cottons. My order ran a little small especially for the jeans so I suggest sizing up. I typically wear a size 32 pant, which I suggest ordering a size large as medium was tight. Customer service is stellar.
amazing products with amazing people…
amazing products with amazing people helping with order issues!!
On line order
I picked up an order from store which was found to be faulty when I gut home. In contacting your CS team the return process was easy and the guy in your Glenelg store was super friendly and helpful when I returned it. The whole process that you have in place appears seamless. I ordered a replacement which needed to be posted and my only disappointment was that I had to pay postage which I feel should not have been the case seeing as it was a replacement for a faulty item
That aside great service and I love my dress
I just love you guys
Honestly I am so impressed with everything that I have purchased from Bronze Snake. The construction and materials are all high quality, the styles are fresh yet minimalistic (which I prefer!), and all at a fair price point. The clothes you carry fit my desired aesthetic very well and are adaptable for both work and play. Thanks for providing such high quality merchandise!
Sick Clothing and Awesome Customer Service
I've been buying Bronze Snake items since 2015 from the old Newtown Store in Sydney. Love the quality and design of their clothing items. On top of that their customer service is legendary, Pat on live chat is a great help and he's quick with it!! Will continue to be a returning Customer for as long as they keep selling items! - John
Great style and quality, high cost returns
Great style and quality, unfortunately if you need to return it is quite costly, the portals are hard to navigate, and you cannot download your shipping label requiring wait time. Unfortunate that if something doesn’t fit well, you are paying the same price to ship it back. Likely won’t be able to shop here again knowing this.
10/10 Would Recommend
This is my fourth order. The quality of the products is amazing. They wash and wear so well. Shipping is very quick.
Fantastic quality and great value…
Fantastic quality and great value clothing. I love the style and fit of nearly all of the clothes I buy from you guys, and the value for money makes me come back every time.
Honestly my favourite clothes brand at the moment, always receiving compliments on my outfits.
Sensational store
Sensational store, full of awesome clothes and friendly, helpful staff. Love the on edge range of gear. Only problem is making choices - I could buy it all. Perfection!
Excellent service
Excellent service, fast response time from Pat.
Purchased an item under incorrect address. Item had been posted out already , however Pat was able to have it redirected w Australia Post. I received the item within 2days.
Excellent Experience!
Pat was excellent to work with. Efficient and quite helpful!
My new favourite online shop
Clothes are great quality... delivery is quick and customer service is brilliant. Prompt replies and happy to resolve/answer any enquiries
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