Really smooth process. They weren’t the absolute highest quote I received, but they were much better than the big-name sites, and I’d read reviews about some higher quotes on other sites being reduc... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Great experience overall. I sent in a device under the faulty power category and, although there was a bit of initial confusion during inspection, the team handled everything professionally when I... Leggi di più
They were great and helped me resolve a problem I had unlinking iCloud from the phone I sent them. And they paid the full quote given online straight into my bank, unlike other phone buying companies.... Leggi di più
Sold my iphone with broken camera to this company - This company paid me so fast. No negotiation. I was honest about the damage to my phone and so were they. They paid me what they promised.
Dettagli dell'azienda
Informazioni su Broken Fones
Scritti dall'azienda
Welcome to Broken Fones, a leader in the UK mobile buy-back market. We specialize in purchasing phones that may have cosmetic damage but remain fully functional. Our mission is to offer fair and competitive prices, ensuring every device’s true value is recognized.
At Broken Fones, we are deeply committed to sustainability. By extending the life of mobile phones, we contribute to a greener, more eco-friendly future. Our Trustpilot reputation showcases our unwavering dedication to transparency, efficiency, and customer satisfaction.
Join us and discover your phone’s worth with a trusted partner that values both your device and the planet.
Informazioni di contatto
259 Hospital Street, B19 2YF, Birmingham, Regno Unito
- hello@brokenfones.com
- brokenfones.com
We used this company on two occasions
We used this company on two occasions, on both occasions it was smooth transaction.
6 marzo 2025
All easy,money came in same day as my…
All easy,money came in same day as my phone was received. Well done
7 marzo 2025
Posted phone off Monday
Posted phone off Monday, was recieved on Wednesday morning payment by Wednesday evening, got paid what the site quoted. Was worried by the one star reviews once I posted but my experience was faultless, excellent process from start to finish.
6 marzo 2025
Excellent service
Excellent service! Sent the phone on the Monday via special delivery. They receive it and paid me the agreed amount on the Tuesday. Couldn’t be easier will use again.
6 marzo 2025
Amazing I am so pleased with the…
Amazing I am so pleased with the service I received. Highly recommend especially as the local shoes quoted me less than £140.
7 marzo 2025
Very impressed
Very impressed. I was paid the money I was expecting and it went into my bank immediately.
6 marzo 2025
Excellent service in all aspects
Excellent service in all aspects, has to be one of the best outlets to sell your old iPhone. Fair price and excellent communication and a fair and speedy resolution.
7 marzo 2025
Very easy to gets quote for my old…
Very easy to gets quote for my old phone. Price fair was given. Printed postage label and attached to the envelope and take to post office. Extremely quick processing.
6 marzo 2025
Highly recommended
Highly recommended. The transaction was quick and it was very efficient. We will definitely be using this service again moving forward as they pay more for the mobile phone compared to usual traders. Thank you so much for your help.
6 marzo 2025
Post bag never arrived so had to…
Post bag never arrived so had to contact customer service and they provided the best service, they used tracked 24h and sent me another bag which came next day.
6 marzo 2025
No issues whatsoever
No issues whatsoever, I filled out the online form and posted my phone to broken fones, service was fast and furious and payment quick into the account.
6 marzo 2025
Having decided on a new phone I shopped…
Having decided on a new phone I shopped around for the best price and chose brokenfones, I found them through TikTok ad, I was amazed by the fast service they provided.
6 marzo 2025
Whole experience was really simple and
Whole experience was really simple and. Straightforward. Was. Kept up to date with progress of payment even when delayed due to large volume of phones.
6 marzo 2025
Customer service helped me to get over…
Customer service helped me to get over it and paid exactly what was required, will def advise everyone.
6 marzo 2025
First time using Broken Fones and was…
First time using Broken Fones and was not disappointed, it was recommended to me by a friend and glad I used their service.
6 marzo 2025
Seamless from offer for my iPhone 12…
Seamless from offer for my iPhone 12 Pro, which was in pristine contrition, at the highest price available compared to another site, to the phone being returned to Broken Fones to the money offered appearing in my bank.
6 marzo 2025
Fantastic and quick service and kept me…
Fantastic and quick service and kept me upto date with regular emails. Thank you
6 marzo 2025
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