Really smooth process. They weren’t the absolute highest quote I received, but they were much better than the big-name sites, and I’d read reviews about some higher quotes on other sites being reduc... Leggi di più
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They were great and helped me resolve a problem I had unlinking iCloud from the phone I sent them. And they paid the full quote given online straight into my bank, unlike other phone buying companies.... Leggi di più
Great experience overall. I sent in a device under the faulty power category and, although there was a bit of initial confusion during inspection, the team handled everything professionally when I... Leggi di più
Best experience I’ve had selling a phone. The full process was fast from start to finish (3days). I got the exact price I was offered online paid into my bank the same day the phone was delivered to... Leggi di più
Dettagli dell'azienda
Informazioni su Broken Fones
Scritti dall'azienda
Welcome to Broken Fones, a leader in the UK mobile buy-back market. We specialize in purchasing phones that may have cosmetic damage but remain fully functional. Our mission is to offer fair and competitive prices, ensuring every device’s true value is recognized.
At Broken Fones, we are deeply committed to sustainability. By extending the life of mobile phones, we contribute to a greener, more eco-friendly future. Our Trustpilot reputation showcases our unwavering dedication to transparency, efficiency, and customer satisfaction.
Join us and discover your phone’s worth with a trusted partner that values both your device and the planet.
Informazioni di contatto
259 Hospital Street, B19 2YF, Birmingham, Regno Unito
- hello@brokenfones.com
- brokenfones.com
Very communication of the process
Very communication of the process. Also very easy to send their packaging box. This part was great and last part time 4 days, best service to sell stuff.
Quick turnaround
Quick turnaround, from day 1 when I filled out the form to payment it took me 5 days to get my money, amount came was the same amount.
Easy to sell and funds took 2 hours to…
Easy to sell and funds took 2 hours to receive, I was expecting couple of days, this is very fast service.
Fast reliable and good value
Fast reliable and good value, communication was good as well.
Perfect service to sell old iPhone
Perfect service to sell old iPhone, will recommend to my family we have got few phones to to sell.
They paid me full price
They paid me full price, i was expecting at least 30% reduction because of battery health issue.
I used brokenfones twice within last…
I used brokenfones twice within last two months, on both occasions they paid what they promised, there were no delays.
I am giving 5 starts but they exceeded…
I am giving 5 starts but they exceeded my expectations, they paid me £70 for my old iPhone 11.
Brilliant service
Brilliant service, paint what they originally quoted not quibbles. Super fast payment perfect.
Best service
Best service, whole process was very quick, would definitely recommend, prices are better compared to other recyclers.
Very easy to get a good estimate of…
Very easy to get a good estimate of phone worth on website before choosing to go with them, my phone was in bad condition but price I got was very fair.
The whole process was really good
The whole process was really good, and very simple, the payment was promptly actioned without any issue, would recommend.
Easy to send
Easy to send, they only buy broken phones, so I sent working one to another company.
The whole process was seamless and very…
The whole process was seamless and very easy to do, would have no hesitating using again and recommending.
This is such a great service
This is such a great service, easy to use site, I used my own label to ship the phone, they paid straightaway after recieving my phone.
This was very quick and easy…
This was very quick and easy transaction, sold my iPhone 12, no issues even though front and back were broken.
I recently had the pleasure of…
I recently had the pleasure of interacting with Adam and I was thoroughly impressed with the level of professionalism, will use the service again.
Quick and helpful customer service
Quick and helpful customer service, will be coming back.
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