Britannia Windows, Doors and Conservatories Recensioni 

540
•
TrustScore 4 su 5

4,2

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Valutata 5 stelle su 5

Very pleased with our new, composite front door. From first appointment to survey and installation everything was dealt with by friendly and helpful staff. First appointment much less pushy than a pr... Leggi di più

Valutata 5 stelle su 5

We are very pleased we chose to go with Britannia. We had the windows, frames and roof replaced in our conservatory and it looks great. The cost was reasonable. The fitters were fantastic - very polit... Leggi di più

Valutata 1 stelle su 5

Received a message via Whatsapp, I never shared my phone number and never gave permission to contact me. "Hi, it’s Rachel from Britannia Windows 😊 This Summer, you can save up to 30% on windows... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

All communication from Brittania windows was excellent from my initial request to final visit. I was allocated Emily who kept me up to date on everything. I was given an appointment date and time for... Leggi di più

Dettagli dell'azienda

  1. Installatore di doppi vetri
  2. anche in
  3. Fornitore di finestre in PVC
  4. Fornitore di telai in alluminio
  5. Fornitura e installazione di verande e serre
  6. Negozio di articoli per il rinnovamento della casa
  7. Vetraio

Informazioni su Britannia Windows, Doors and Conservatories

Scritti dall'azienda

Britannia Windows Windows Doors Living Spaces Other Products About Us Contact Us
Trusted Local Experts in Windows,
Doors & Conservatories

We started as a family business in 1982 and remain family-owned to this day. Over the years, we've built a reputation for high-quality products, professional service and excellent value for money

You're in Safe Hands
We specialise in making homes more secure, more energy efficient and more beautiful. We achieve this by having our expert installers fit high-quality British-made products to the highest standards. The products we install are thoroughly tested and trusted by thousands of happy customers. Whether you're looking for more wow factor, better security, lower heating bills, or to add more space and value to your home, we'll help you achieve your goals.

Transform Your Home
Imagine your home with windows that are as long-lasting as they are beautiful and as elegant as they are energy efficient. By replacing your existing windows with ours, you'll make your favourite place even more special.

Our Composite, French, Patio and Bi-fold doors are all tough, secure and durable making them the perfect addition to any home. With multi-point locking systems and robust hinge mechanisms, our doors are designed and manufactured with security in mind.

Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

540 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,2

Tutte le recensioni

(540)

84 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Installation of our conservatory

Installation of our conservatory, house windows and doors all went very smoothly. Andy and Blake were professional and polite. Only reason not 5 stars is that we were made to believe that downlighters in the conservatory were included in the price but we had to pay their electrician separately at additional cost to the quote

7 marzo 2025
Non scritta su invito
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Risposta di Britannia Windows, Doors and Conservatories

Hi Mary, thank you for your kind review!!

Valutata 5 stelle su 5

Problem solved !


Had a new door fitted recently. Although it took a bit of time to get everything sorted, the issue was finally resolved, and the door was installed perfectly. I’m really happy with the end result. Thank you for great service!

Kind regards
Adrian Jedrusiak

10 marzo 2025
Non scritta su invito
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Risposta di Britannia Windows, Doors and Conservatories

Dear Adrian,

Thank you for taking the time to share your feedback. We are genuinely sorry to hear about the ongoing issues you've experienced with both the product and the service provided by Britannia Windows. We understand how frustrating it must be to deal with repeated problems and lack of resolution.

Please contact me (sophia@networkbritannia.co.uk) to resolve this issue.
Thank you again for bringing this to our attention, and we hope to regain your trust moving forward

Valutata 5 stelle su 5

New Front Door

Paul Wilkinson made buying a new front door incredibly easy. I Would highly recommend them to anyone.

7 marzo 2025
Non scritta su invito
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Risposta di Britannia Windows, Doors and Conservatories

Hi Dave thank you so much for your kind review and lovely comment towards Paul!!!

Valutata 4 stelle su 5

If you want a job doing contact Darren

My earlier complaint was ignored until Darren came on the scene when it was dealt with quickly and efficiently. Ian came to fit my new front door. He worked quickly and was friendly, respectful and did an excellent job.

5 febbraio 2025
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Risposta di Britannia Windows, Doors and Conservatories

Hi Brenda, we really appreciate your lovely review!!

Valutata 5 stelle su 5

Excellent service and super quality

Excellent service from first phone call to the day of fitting windows. Very pleasant staff and fitters and nothing too much trouble. Always easy to contact over the phone with any queries and super quality windows. When fitters leave they leave everything clean and tidy you wouldn’t know you had had workmen in the house.

26 febbraio 2025
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Risposta di Britannia Windows, Doors and Conservatories

Hi Ann!! Thank you so much for your amazing review and we look forward to working with you again in the future!!!

Valutata 5 stelle su 5

New windows

Just had new windows fitted by Britannia, everything was excellent for the original visit by George who was really nice and didn't pressure me into purchasing windows unlike other salespeople from other window companies (cough cough Anglian). The surveyor was also done on time and an installation date was provided . The fitting and job was done to a high quality and I am now considering bringing them back again to change my toilet windows! The price was also really competitive and great value for money. Overall top service by Britannia although they did forget to install the new handles for an existing window they rectified the issue promptly and sent someone else the next day to come install them , highly recommend Britannia and thanks George for being a great respectful salesman!

27 febbraio 2025
Non scritta su invito
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Risposta di Britannia Windows, Doors and Conservatories

Hi Tariq, thank you so much for your amazing review and kind comments!!!

Valutata 5 stelle su 5

Outstanding

We really can't rate Britannia Windows highly enough! We are so thrilled with our new windows and door. We initially got in contact through Paul who was very professional in providing us with quotes and discussing options with us. Nothing was ever too much trouble and he was always available on email if we needed. Our fitters Luke and Ben were fantastic and really took care over their work and our property. They covered inside with dust sheets and hoovered up afterwards too. They were approachable, friendly, courteous and reliable, I felt comfortable having them in the house. We would 100% recommend Britannia Windows and are looking forward to working with them again on some future projects!

27 febbraio 2025
Non scritta su invito
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Risposta di Britannia Windows, Doors and Conservatories

We really appreciate your lovely review and kind comments!!!

Valutata 4 stelle su 5

Great service and high quality windows & door

This is the second time we have used Britannia Windows and once again we are really pleased with the windows and patio doors we had fitted by Brittania. Paul was incredibly helpful throughout the quotation stage and the windows were installed without fuss. Only slight issue was that the Engineers were unable to fit the blinds that we had purposefully had included in the works but Tia kindly arranged for them to be fitted just a week after the windows and door were fitted. Would definitely recommend.

27 gennaio 2025
Non scritta su invito
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Risposta di Britannia Windows, Doors and Conservatories

Hi! We really appreciate your lovely review and kind comments!!

Valutata 1 stelle su 5

Door not fit for purpose

Had door fitted on January 9th and the lock has not been right from the start. I am unable to lock it and three times locksmiths have been out to ‘sort’ it. It has just failed to lock again and I am trapped in the house unable to go out until I can make my house secure.
The door is less than two months old and needs re-hanging. As a 70 year old widow I cannot deal with this every few weeks.
Brenda Burston
Britannia responded promptly to this fourth call out to fix a door which is less than two months old. Unfortunately until I am totally certain that the latest fix is the answer, then I am unable to upgrade my one star.
The lock has now worked OK for two weeks but I have not received the promised pot of paint needed to cover up the scratchescaused by fixing the door lock and the white already showing through on the sealant strip.
Please expedite

27 febbraio 2025
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Risposta di Britannia Windows, Doors and Conservatories

Dear Brenda,

Thank you for sharing your feedback, and we sincerely apologise for the ongoing inconvenience you’ve experienced with your door lock. We understand how frustrating this situation must be, especially given your circumstances, and we deeply regret that it has caused you such difficulty.

If there’s anything else we can do to assist or make the process easier for you, please don’t hesitate to reach out. Your satisfaction and peace of mind are very important to us, and we want to ensure you feel secure in your home. (sophia@networkbritannia.co.uk)

Valutata 4 stelle su 5

Excellent and efficient communication…

Excellent and efficient communication at all points of sale and order
Speed of delivery and installation was good.
Happy with outcome and no complaints. Would use again

12 febbraio 2025
Non scritta su invito
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Risposta di Britannia Windows, Doors and Conservatories

Hi Martine, thank you so much for your lovely review!!

Valutata 5 stelle su 5

Very pleased with Brittania

Very pleased with Brittania. All the staff have been polite, efficient and courteous. The fitters, Tim & Vinnie, turned up promptly, worked hard & cleaned up after themselves every day. Any little snagging issues were resolved without question and quickly. The quality of the conservatory appears to be of a high standard.

19 febbraio 2025
Non scritta su invito
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Risposta di Britannia Windows, Doors and Conservatories

Hi Matt, thank you so much for your lovely review and kind comments towards our fitters!!

Valutata 5 stelle su 5

The guys were very informative and not…

The guys were very informative and not pushy with any sales or discounts. The fitters were great very clean and efficient tidying as they went. Would definitely recommend Britannia Windows

11 febbraio 2025
Non scritta su invito
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Risposta di Britannia Windows, Doors and Conservatories

Thank you so much for your kind review, we really appreciate it!

Valutata 5 stelle su 5

My experience with Britannia Windows…

My experience with Britannia Windows was excellent. The fitters were polite, punctual and respectful to me, my wife and our property. The product is far better than I’ve had in the past from some other window and door manufacturers. I personally would recommend them to family and friends and certainly use them again. Also a shout out to the fitters Billy and Ben who were brilliant.

4 febbraio 2025
Non scritta su invito
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Risposta di Britannia Windows, Doors and Conservatories

Thank you so much for you kind review and lovely comments!!!

Valutata 5 stelle su 5

Great customer service

I had an initial visit from Sam from the Eastleigh branch who gave me clear recommendations that met my needs without the long drawn out selling spiel I got from other companies. The quote was well priced and the options broken down clearly.
The survey visit was smooth and the gentleman that did it was very pleasant.
The installation date was sooner than expected and the team who turned up (Billy and Ben) were lovely.
There was a issue with the front door as information had not been relayed properly between sales and factory but it was dealt with professionally and I was contacted within 20 minutes to explain that they would fit the french doors that day, and return the following week to fit the front door once the requested cat flap had been installed.
Billy returned today to fit the front door, everything went smoothly and I received a call from the office to check everything was satisfactory and to apologise again for the delay.
The doors look great and the installation guys left the place spotless.
I will definitely use them again in the future.

10 febbraio 2025
Non scritta su invito
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Risposta di Britannia Windows, Doors and Conservatories

Hi Petra, thank you for your amazing review and kind comments towards Sam. We look forward to working with you again in the future!!!

Valutata 5 stelle su 5

Excellent Fitters

We used Britannia windows twice now and each time the fitters have been Joe and Reece. Joe and Reece are always polite and do an excellent job when installing the windows and doors. Couldn’t recommend them enough! Britannia windows should be proud to have people like Joe and Reece working for them!

10 febbraio 2025
Non scritta su invito
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Risposta di Britannia Windows, Doors and Conservatories

Hi Lloyd, thank you so much for your review and lovely comments towards our fitters Joe and Reece!!

Valutata 5 stelle su 5

Replacement windows

Full confidence from start to finish, a professional and conscientious company with staff who do the credit.

5 febbraio 2025
Non scritta su invito
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Risposta di Britannia Windows, Doors and Conservatories

Thank you so much for your kind review and we look forward to working with you in the future!!

Valutata 5 stelle su 5

Would thoroughly recommend Britannia…

Would thoroughly recommend Britannia Windows from my first conversation with Paul Wilkinson through to fitting by Shawn we have had a professional service with great communication.

5 febbraio 2025
Non scritta su invito
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Risposta di Britannia Windows, Doors and Conservatories

Hi Ben, thank you so much for your review and kind comments towards Paul!!

Valutata 5 stelle su 5

Fabulous people to deal with

We are extremely happy with the quality our new casement windows and doors. They look superb in Agate grey and I must say that the fitters Billy and Ben went out of their way to be considerate and get every detail correct. We cannot fault the workmanship. Infact all the staff from Sam in sales, through to Tia who resolved minor snagging issues with some handles, were a delight to deal with and we have no hesitation in recommending this company.

17 dicembre 2024
Non scritta su invito
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Risposta di Britannia Windows, Doors and Conservatories

Hi Tim, thank you so much for your amazing review and lovely comments. We look forward to working with you again in the future!!!

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