Britannia Motor Company Limited Recensioni 

151
TrustScore 4.5 su 5

4,4

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I was looking for my first electric vehicle, I made an appointment at Britannia, cars. I was met by Stuart very friendly but professional we took the car for an extensive test drive Stuart was very k... Leggi di più

Valutata 1 stelle su 5

Myself and my sister purchased 2 cars from this company and they have both broken down within 6 months of purchase. I get its a risk when you buy a car anyway.. but was advised not to take out the war... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Bought a car from this company, dealt with Russell Stoneman, can't recommend him enough, no pushy sales talk genuinely nice guy, left to browse at our leisure. Then when needed he was there.. Very kn... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Having used Evans Halshaw for many years, we were unsure about using Britannia Motor Company Ltd at first. From our first phone call to driving away in our new car, we enjoyed an attentive, courteous... Leggi di più

Dettagli dell'azienda

  1. Rivenditore di auto

Informazioni fornite da varie fonti esterne

Established in 1988 Britannia Motor Company prides itself on delivering quality pre owned low mileage cars which are prepared to the highest standard, Price checked daily to ensure value for money with collection and delivery options available- Warm and well lit showroom which offer light refreshments,, Cappuccino / Latte, TV, soft seats, with a small child play area where you can leave some feedback with '2 minute forms' available and on display (rather than the electronic version) helping knowledge and growth allowing others to make correct decisions and enhancing future car buying experiences here at BMC, Newly refurbished toilets and wash room with baby changing facilities. Any part exchange is considered,, free pre inspection valuation could be given and used as a deposit against any retail car on site. Very competitive finance options from most major lenders to suit all pockets are available,subject to status- APPLY ONLINE NOW or if you prefer in person, or over the phone where most decisions are confirmed within a few minutes. Check out our 24 hour showroom which is updated daily as a minimum www.britanniamotorcompany.com where you will find all our stock,, detailed descriptions,, plenty of quality images,,Live Chat is on hand all day every day to assist you, if needed.. **>><<**NEWPORTS 1ST TRADING STANDARDS APPROVED INDEPENDENT MOTOR DEALER **>><<** AMPLE CUSTOMER PARKING**>><<**12/24 RAC WARRANTIES AVAILABLE**>><<** PICK UP AND DELIVERY SERVICE AVAILABLE**** ><><><><><><><><><><><><><><><><><><><><><><><><><> >>> LARGEST SELECTION OF FIAT 500 IN THE REGION<<< ///DRIVE ANY OF THESE STYLISH,,CHIC CITY CARS TODAY\\\ ~>~CHOICE OF COLOURS~<>~MODELS ~<>~STYLES ~<>~ALL AVAILABLE AND READY NOW! ~<~ \\\\\\\\\\|||||||||||||||FREE PROSECCO & CHOCOLATES WITH EVERY FIAT 500||||||||||||||//////////


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

151 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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4,4

Tutte le recensioni

(151)

8 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Visited the show room today to purchase…

Visited the show room today to purchase my new mini , very happy with the service I received from Russel stoneman , I’m over the moon with my new car would defiantly recommend:)

15 novembre 2021
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Risposta di Britannia Motor Company Limited

Thank you for taking the time to leave a review, I am so pleased you enjoyed the experience and are already enjoying your new car. Regards Russell

Valutata 5 stelle su 5

Would recommend

The whole process from enquiry to the car being delivered was handle with the upmost professionalism. Archie was very helpful and assisted with any questions I had with a positive and friendly manner.

11 novembre 2021
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Risposta di Britannia Motor Company Limited

Hi Nigel, thank you for using our click & deliver service, and for taking the time to leave a review. I am thrilled to hear you have enjoyed your experience and hope you enjoy your Stunning new car. Regards Archie

Valutata 5 stelle su 5

This is the second time I have…

This is the second time I have purchased a vehicle from Britannia motors yet again Russell as providing a high standard good sales gent and I would not go elsewhere five star ⭐️ plus

Regards A M Leith

11 novembre 2021
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Risposta di Britannia Motor Company Limited

Hi Tony, thank you for leaving such a kind review. I am glad I was able to help you choose the right vehicle, I hope you enjoy it, and look forward to welcoming you back for vehicle number 3 in the future. Regards Russell

Valutata 5 stelle su 5

Look no further.. 5 star service

I dealt with Russell and honestly I can't explain how helpful he was. Every thing you want from a modern day salesman... he listened and made finding a car straightforward! I can not thank him enough. Will always be my go to car garage!!

10 novembre 2021
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Risposta di Britannia Motor Company Limited

Hi Jonathan, Many Thanks for your review, it was honestly a pleasure to do business with you once again, I look forward to more dealing in the future when you decide to upgrade. Regards Russell

Valutata 5 stelle su 5

Thanks once again Russell for your help…

Thanks once again Russell for your help and guidance with My new car purchase. As I explained at the time your knowledge in explaining my financial options was particularly useful and I wish you and your business every success in the future.

10 novembre 2021
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Risposta di Britannia Motor Company Limited

Hi Brian, thank you so much for taking the time to leave a positive review, I am glad I could assist you in the purchase and hope to welcome you back for an upgrade in the future. Regards Russell

Valutata 5 stelle su 5

Friendly and informative staff

Friendly and informative staff. Asked a lot of questions and they seemed genuinely happy to answer them and help. Found website easy to navigate.

9 novembre 2021
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Risposta di Britannia Motor Company Limited

Thank you for your kind review, I am so glad we were able to answer all of your questions and that you found the website so easy to use. We hope you enjoy your new vehicle purchase Regards The Sales Team

Valutata 5 stelle su 5

3 years later and still a great car.

After reading the 1 star reviews i thought i'd leave my own. Bought a Fiesta 3 years ago at a very competative price. Whole experience was great from start to finish. No pressure to buy and with keys in hand was free to look over the vehicle at my leisure. Finance application went smoothly and was all sorted in less than half hour even with it being a sunday. Popped home to sort out insurance and the car was ready when i got back an hour later with some fuel and a set of car mats thrown in and they taxed it online for me. Like i said its been 3 years now and bar a few wear and tear items the car has cost me nothing other than running costs. Great service all round and Britannia will definately be my first port of call when i'm looking to change.

8 novembre 2021
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Risposta di Britannia Motor Company Limited

Hi Gareth, Thank you for taking the time to leave a review. We are thrilled to hear you have enjoyed your purchasing experience and have had such good use from your Fiesta for the last 3 years. We would enjoy welcoming you back to upgrade to a new vehicle in the future when you are ready to change. Kind Regards Russell

Valutata 1 stelle su 5

Unprofessional

Bought a car here two years ago, broke down less than 24 hours are collecting. I paid for driveway insurance and excuse after excuse later failed to refund it. £6000 vehicle / £15 insurance go figure) . Even had to take my broken down vehicle to them to get repaired. Will never go near them or their other branch again.

PS: 10.2 miles each way x2 Journeys 40.8 miles.

29 giugno 2021
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Risposta di Britannia Motor Company Limited

Hello Richard, we are surprised to hear of your 1 star review 2 years after you purchased a vehicle from us. The driveaway insurance is not ourselves but is AVIVA insurance, you paid them directly and any complaint regarding the cost of the insurance should be directed at themselves not us. Taking your vehicle back to us after it "broke down" is the correct course of action for any alleged fault, as you live within 3 miles of us that should not have been too much of an issue for you, although we always do are best to help in those situations. We also only have 1 branch.

Valutata 1 stelle su 5

Very unprofessional

Very unprofessional. They don’t bother to call back and even if you reserve a car they still sell it to someone else!

27 febbraio 2021
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Risposta di Britannia Motor Company Limited

Hello Jennifer, We are sorry to hear of your complaint, We have a huge demand for our vehicles hence why it sounds like you missed out on the vehicle you wanted, but we do not reserve vehicles without 1st speaking to and qualifying a customer 1st, the online system simply asks you to input your contact details for us to call you back, no option to pay a deposit to reserve a vehicle is present. We constantly review the customer service of our employees and are sorry we did not meet your standards on this occasion.

Valutata 1 stelle su 5

No integrity or reliability

Bought a used car from them at Newport branch. They wouldn't budge on the price, stating that they don't charge extra admin fees etc like other companies. Took car for test drive and tried to point out chip on windscreen but the colleague kept talking over me distracting away from that point, selling the features of the car. Drove the car away and instantly had a tyre pressure sensor warning light flag up. Despite raising this issues among many other electrical issues with this company they did not want to help me at all, stating it's just one of those things with used cars. Everytime I tried to call they fobbed me off saying they can't speak to me because the person who sold me the car wasn't at work. When I eventually did get to speak to them they brushed off the issues not accepting liability at all, despite the car being under warranty with them for 3 months. Not reliable or trustworthy at all, do not recommmend for their quality of cars or integrity.

10 giugno 2020
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Risposta di Britannia Motor Company Limited

I hope potential customers take time to read this reply. I am sorry if you have had a problem with your tyre pressure warning light coming on. This is just normally caused by one of the tyres needing a small amount of air, a problem we would have happily rectified for you, or sometimes just requires the onboard computer to be reset, which again we would have happily done for you or talked you through how to do it. I am sorry to hear that you feel we fell short of our very high standards on this occasion. As you have left an anonymous review we are unable to identify who you are but if you do wish to discuss the issue please feel free to give us a call on 01633400444.

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