Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

I had urgent need of some face masks when my husband caught covid. I paid extra for the 48 hour delivery and the masks arrived a month later.

Valutata 5 stelle su 5

Delighted with my purchase. The 4 layer masks fit well and are soft and comfortable to wear. No foggy glasses or feeling stifled as with so many others - even with wearing for more than 4 hours in a h... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Surgical grade disposable face masks. wanted to buy from a UK manufacturer not China. The face masks are lightweight, soft and comfortable to wear all day.They were a bit more expensive than all the... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Very disappointed. After buying regularly over pandemic we had a bad batch with strings coming off when putting masks on. phone calls not answered and email not replied to. Sad to leave British compan... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Produttore di apparecchiature mediche

Scritti dall'azienda

Most Medical/ Surgical masks on the market in the UK are imported, are of low quality and have a huge negative ecological impact on the environment. At Bristol Mask, we are proud to manufacture locally for the Medical industry, Businesses and individuals with high-quality affordable masks. We keep you safe


Informazioni di contatto

3,1

Nella media

TrustScore 3 su 5

370 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,1

Tutte le recensioni

(370)

10 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Quality product

Quality product, easy to order, prompt delivery

9 febbraio 2023
Logo di Bristol Mask

Risposta di Bristol Mask

Hi Gloria,

Thank you for the great review! We are so happy to hear from you. We'd love to continue providing great products to awesome customers like you! Thank you for choosing Bristol Mask!

Bristol Mask
Customer Support

Valutata 5 stelle su 5

Face Mask

Product as described. Prompt delivery.

8 febbraio 2023
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Risposta di Bristol Mask

Hi JD,

We are glad that we met your needs.

Looking forward to serving you in the future!

Bristol Mask
Customer Support

Valutata 4 stelle su 5

Easy-fit masks

The masks are well-made, fit well and are easy to use. One package was not sealed, but they are replacing it with no quibble.

6 febbraio 2023
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Risposta di Bristol Mask

Hi London,

We thank you for giving us a chance to make things right.

Thank you for choosing Bristol Mask. We look forward to doing business with you again!

Bristol Mask
Customer Support

Valutata 5 stelle su 5

delivered what they say

delivered what they say, very promp & a good product & price, kind regards roger

2 febbraio 2023
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Risposta di Bristol Mask

Hello Roger,

Thank you for leaving a 5-Stars review. We continuously strive to serve you better.

We are glad that we met your needs.

Looking forward to serving you in the future!

Bristol Mask
Customer Support

Valutata 5 stelle su 5

Good quality

9 febbraio 2023
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Risposta di Bristol Mask

Hi Mila,

Thanks for the good review!

Thank you for choosing Bristol Mask. We look forward to doing business with you again!

Bristol Mask
Customer Support

Valutata 5 stelle su 5

The delivery was fast & prompt !!!

The delivery was fast & prompt !!!
Thanks once again for excellent service !!!

10 gennaio 2023
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Risposta di Bristol Mask

Hi Paul,

Thank you for leaving a 5-Stars review. We continuously strive to serve you better.

We are glad that we met your needs.

Looking forward to serving you in the future!

Bristol Mask
Customer Support

Valutata 5 stelle su 5

Fast efficient service

Fast efficient service. Great product at a reasonable price.

2 gennaio 2023
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Risposta di Bristol Mask

Hi Andrew,

Thank you for leaving a 5-Stars review. We continuously strive to serve you better.

We are glad that we met your needs.

Looking forward to serving you in the future!

Bristol Mask
Customer Support

Valutata 5 stelle su 5

Good product

Good product. Fast delivery.

6 gennaio 2023
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Risposta di Bristol Mask

Hi Susan,

Thank you for leaving a 5-Stars review. We continuously strive to serve you better.

We are glad that we met your needs.

Looking forward to serving you in the future!

Bristol Mask
Customer Support

Valutata 4 stelle su 5

Glad to order British made

Glad to order British made.
Too much packaging. A very large box full of brown paper for one small box of masks.

5 gennaio 2023
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Risposta di Bristol Mask

Hello London Lady,

Thanks for the good review!

Thank you for choosing Bristol Mask. We look forward to doing business with you again!

Bristol Mask
Customer Support

Valutata 5 stelle su 5

Excellent products

Excellent products, fast delivery, highly recommended.

4 gennaio 2023
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Risposta di Bristol Mask

Hi CA,

Thank you for leaving a 5-Stars review. We continuously strive to serve you better.

We are glad that we met your needs.

Looking forward to serving you in the future!

Bristol Mask
Customer Support

Valutata 5 stelle su 5

Recommended

Excellent communication. Quality comfortable masks. British made. Highly recommended.

26 novembre 2022
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Risposta di Bristol Mask

Hi H. Owen,

Thank you for the 5-star review and for supporting our business.

Bristol Mask
Customer Support

Valutata 5 stelle su 5

Were satisfied masks and deliver

Was satisfied with masks and delivery, and will buy again. Thank you, Merry Christmas all.

16 dicembre 2022
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Risposta di Bristol Mask

Hi Gloria,

Thank you for leaving a 5-Stars review. We continuously strive to serve you better.

We are glad that we met your needs.

Looking forward to serving you in the future!

Bristol Mask
Customer Support

Valutata 5 stelle su 5

Excellent quality masks

Excellent quality masks. Really comfortable and well made, and most importantly, have a high filtration percentage. They fit well to the face, so you can be confident they are protecting you and others. I particulary like the masks designed for glasses wearers, as they prevent your glasses steaming up. Good choice of colours too. Good value for money and a quality service.

28 novembre 2022
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Risposta di Bristol Mask

Hello K W,

Thank you for leaving a 5-Stars review. We continuously strive to serve you better.

We are glad that we met your needs.

Looking forward to serving you in the future!

Bristol Mask
Customer Support

Valutata 2 stelle su 5

Packed in the wrong box

Packed in the wrong box. Order was for 4 ply; came in 3 ply box. No apology.
Not carefully stacked in box so masks bent and creased.

1 dicembre 2022
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Risposta di Bristol Mask

Hell Barbara,

We apologize for the inconvenience. This is not the kind of experience we wanted you to have.
We understand your concern regarding the four-layer masks. Can you please check the box where you can find the lot number and send me a photo of it? That is where it says the correct type of mask is placed in the box. We will also forward this to our Quality team. We truly appreciate your feedback and it helps us to become better.

Bristol Mask
Customer Support

Valutata 1 stelle su 5

customer service is awful

customer service is awful, only available once via email weekday in the morning and not even pay attention to what i wrote. took more than a week to arrive, bought 10 but they sent 1 only and is a wrong item, ask for a refund but they ignore my request and insist to sent it out even i said i wont be available at the address, now dont know where the parcel is and i havnt got my money back. so i paid nearly hundred quid for just a box of mask i didnt even order, AWFUL!!!!!!!

10 dicembre 2022
Non scritta su invito
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Risposta di Bristol Mask

Hello Abbie,

We are truly sorry for the inconvenience this caused.

Our customer service team only supports a few hours a day, and we have been overwhelmed by the orders we have received during the Black Friday sale.

Rest assured that your refund for the missing face masks has been processed.

Bristol Mask
Customer Support

Valutata 5 stelle su 5

Great service good quality and best of…

Great service good quality and best of all made in the UK.

25 novembre 2022
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Risposta di Bristol Mask

Hi Mrs. Gregory,

Thank you for leaving a 5-Stars review. We continuously strive to serve you better.

We are glad that we met your needs.

Looking forward to serving you in the future!

Bristol Mask
Customer Support

Valutata 5 stelle su 5

Great product made in the UK fast…

Great product made in the UK fast delivery. Thank you!

1 dicembre 2022
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Risposta di Bristol Mask

Hello Happy Shopper,

Thank you for leaving a 5-Stars review. We continuously strive to serve you better.

We are glad that we met your needs.

Looking forward to serving you in the future!

Bristol Mask
Customer Support

Valutata 5 stelle su 5

Very good quality masks

Very good quality masks.
Made in the UK

2 dicembre 2022
Logo di Bristol Mask

Risposta di Bristol Mask

Hi Wendy,

Thank you for leaving a 5-Stars review. We continuously strive to serve you better.

We are glad that we met your needs.

Looking forward to serving you in the future!

Bristol Mask
Customer Support

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