Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

I had urgent need of some face masks when my husband caught covid. I paid extra for the 48 hour delivery and the masks arrived a month later.

Valutata 5 stelle su 5

Delighted with my purchase. The 4 layer masks fit well and are soft and comfortable to wear. No foggy glasses or feeling stifled as with so many others - even with wearing for more than 4 hours in a h... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Surgical grade disposable face masks. wanted to buy from a UK manufacturer not China. The face masks are lightweight, soft and comfortable to wear all day.They were a bit more expensive than all the... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Very disappointed. After buying regularly over pandemic we had a bad batch with strings coming off when putting masks on. phone calls not answered and email not replied to. Sad to leave British compan... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Produttore di apparecchiature mediche

Scritti dall'azienda

Most Medical/ Surgical masks on the market in the UK are imported, are of low quality and have a huge negative ecological impact on the environment. At Bristol Mask, we are proud to manufacture locally for the Medical industry, Businesses and individuals with high-quality affordable masks. We keep you safe


Informazioni di contatto

3,1

Nella media

TrustScore 3 su 5

370 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

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Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,1

Tutte le recensioni

(370)

10 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 2 stelle su 5

I have ordered from this Company…order not received

I have ordered from this Company several times before and received very good service. However I placed an order on 31st December which I have still not received despite e-mailing twice

30 gennaio 2024
Non scritta su invito
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Risposta di Bristol Mask

We apologize for the inconvenience as we are facing fulfillment challenges.

Valutata 5 stelle su 5

Good product & service

Good product and service. Well packaged and delivered on time. Returning customer.

12 dicembre 2023
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Risposta di Bristol Mask

Hi A Smith,

Thank you for the great review! We are so happy to hear from you. We'd love to continue providing great products to awesome customers like you! Thank you for choosing Bristol Mask!

Bristol Mask
Customer Support

Valutata 5 stelle su 5

I love these masks

I love these masks! They are the most comfortable I have found and the material is very comfortable to breathe through.
Thank you :)

10 dicembre 2023
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Risposta di Bristol Mask

Hi Nuno,

Thank you for leaving a 5-Stars review. We continuously strive to serve you better.

We are glad that we met your needs.

Looking forward to serving you in the future!

Bristol Mask
Customer Support

Valutata 5 stelle su 5

Good product

Good quality masks.

22 novembre 2023
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Risposta di Bristol Mask

Hi Steve,

Thank you for the 5-star review!

Bristol Mask
Customer Support

Valutata 5 stelle su 5

Great service.

Very quick delivery time even though the order was placed on a Sunday. Reasonable price for a quality product. Have placed previous orders and always received great service. Thanks.

3 dicembre 2023
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Risposta di Bristol Mask

Hello LR,

Thank you for leaving a 5-star review. We continuously strive to serve you better.

Looking forward to serving you in the future!

Bristol Mask
Customer Support

Valutata 5 stelle su 5

Came recommended

Straight forward from beginning to end. Came highly recommended , great price very quick delivery & I wouldn't hesitate in using again . Highly recommended.

15 novembre 2023
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Risposta di Bristol Mask

Dear Anthony,

Thank you so much for your positive review!

We appreciate you taking the time to share your experience with us.

Looking forward to doing business with you again in the future. Thank you for choosing Bristol Mask!

Bristol Mask
Customer Support

Valutata 5 stelle su 5
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Risposta di Bristol Mask

Hi Margaret,

Thank you for leaving a 5-Stars review. We continuously strive to serve you better.

We are glad that we met your needs.

Looking forward to serving you in the future!

Bristol Mask
Customer Support

Valutata 5 stelle su 5

Customer service was great

Customer service was great, really fast dispatch with tracking. Mistake was made with my order and only one box was sent out but the problem was resolved in 2 days and the remaining of my order arrived 24hrs later.
Masks are superior to other on the market, they are the only masks I am not allergic to. Will always use them. (work in dentistry so happy to find something that works with my skin)

23 ottobre 2023
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Risposta di Bristol Mask

Dear Charlotte,

Thank you for leaving a 5-star review. We continuously strive to serve you better.

We are glad that we met your needs. And we truly appreciate your understanding regarding the gap on your order.

Looking forward to serving you in the future!

Bristol Mask
Customer Support

Valutata 5 stelle su 5

Always and only have masks from…

Always and only have masks from Bristolmasks. English made and reasonably priced.

13 ottobre 2023
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Risposta di Bristol Mask

Dear Eileen,

Thank you so much for your positive review.

We really appreciate you taking the time out to share your experience with us.

Looking forward to doing business with you again in the future. Thank you for choosing Bristol Mask!

Bristok Mask
Customer Support

Valutata 5 stelle su 5

Great fitting masks

Easy to order
Timely arrived
Great product that fit well

13 ottobre 2023
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Risposta di Bristol Mask

Dear Linda,

Thank you so much for your positive review!

We really appreciate you taking the time out to share your experience with us.

Looking forward to doing business with you again in the future. Thank you for choosing Bristol Mask!

Bristol Mask
Customer Support

Valutata 1 stelle su 5

Very long wait to receive masks

Very long wait to receive masks - many weeks.

13 ottobre 2023
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Risposta di Bristol Mask

Hello Colin,

We are genuinely sorry for the inconvenience. We had to wait for fresh supplies of masks.

Bristol Mask
Customer Support

Valutata 3 stelle su 5

The masks are great but took ages to…

The masks are great but took ages to come, especially as I live in Bristol, less than 3 miles away from where the masks come from.

13 ottobre 2023
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Risposta di Bristol Mask

Hi Katherine,

Thank you for your review.

We are genuinely sorry for the inconvenience. We had to wait for fresh supplies of masks.

Bristol Mask
Customer Support

Valutata 5 stelle su 5

Great masks

Love these masks: no plastic included & the ear loops are soft microfibre.

22 settembre 2023
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Risposta di Bristol Mask

Dear Denise,

Thank you for leaving a 5-star review. We continuously strive to serve you better.

We are glad that we met your needs.

Looking forward to serving you in the future!

Bristol Mask
Customer Support

Valutata 5 stelle su 5

Good masks

Fast and efficient delivery.

Reordered from Bristol because they supply great quality masks

1 settembre 2023
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Risposta di Bristol Mask

Hello JCW,

Thank you for the 5 star review.

Bristol Mask
Customer Support

Valutata 4 stelle su 5

Good product and fast

Good product and fast delivery. Slightly disappointed that for a few masks in each box: the fastening ear loop became detached

10 settembre 2023
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Risposta di Bristol Mask

Dear Hugh,

Thank you for sharing your review.

We appreciate and value your feedback here at Bristol Mask. It helps us to improve.

Thank you for shopping and we look forward to doing business with you again.

Bristol Mask
Customer Support

Valutata 5 stelle su 5

You are a brilliant company and I like…

You are a brilliant company and I like dealing with you.

22 agosto 2023
Logo di Bristol Mask

Risposta di Bristol Mask

Hi Dorothy,

Thank you so much for your positive review.

We really appreciate you taking the time out to share your experience with us.

We look forward to doing business with you again in the future. Thank you for choosing Bristol Mask!

Valutata 5 stelle su 5

Ordered specific blue masks which…

Ordered specific blue masks which arrived very quickly. Same quality we know and love.

5 settembre 2023
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Risposta di Bristol Mask

Hi Trisha,

Thank you for leaving a 5-Stars review. We continuously strive to serve you better.

We are glad that we met your needs.

Looking forward to serving you in the future!

Bristol Mask
Customer Support

Valutata 1 stelle su 5

Not a good product

nose piece on mask does not secure it. mask keeps dropping down would not buy again. also royal mail delivery not great no information apart from my parcel had arrived with them. will have to try elsewhere in future. Thank you for your reply I did not mention ear loops it is the piece across the nose that is the problem

30 luglio 2023
Logo di Bristol Mask

Risposta di Bristol Mask

Hello Covo,

Thank you for your feedback, it is valuable to us and is how we improve. We are sorry that the earloops from the order you received were easily broken.

Can you provide us with the lot number at the back of the box and a photo if you can so we can investigate to send you a replacement.

Please send your response to customerservice@bristolmask.uk

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