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Valutata 5 stelle su 5

I've been extremely happy with Brighton Fibre since they connected me more than a year ago. They are So different to the big companies. They are helpful, friendly, quick to respond. The speed of conne... Leggi di più

Valutata 5 stelle su 5

I cannot recommend Brighton Fibre enough, the quality of service, both technical and customer service is second to none. Both myself and my wife work from home, so a fast, stable internet con... Leggi di più

Valutata 5 stelle su 5

A breath of fresh air in the utility world! I recently switched to Brighton Fibre and the experience has been flawless. It’s so easy to complain these days, but this team deserves a shout-out. The tr... Leggi di più

Valutata 5 stelle su 5

What a relief to *finally* have a decent connection...the bigger companies didn't seem remotely interested. Brighton Fibre not only managed to squeeze me in early but are super friendly and respo... Leggi di più

Dettagli dell'azienda

  1. Provider di servizi Internet

Scritti dall'azienda

Brighton Fibre is an independent, hyper-local network provider delivering fast, fair, and flexible fibre connections across Brighton and Hove. We’re not just another broadband company — we’re a small, hands-on team passionate about building digital infrastructure in a way that respects the local environment, heritage, and community. We design, build, and maintain our own full-fibre network. That means no middlemen, no lengthy call centres, and no long contracts. Just reliable internet, direct from the people who install and support it. Our installations are tailored and considerate — we pay attention to detail, take pride in a tidy finish, and do the hard graft ourselves. Brighton Fibre is also about more than just internet. We believe in doing things differently — keeping things low touch, sustainable, and enjoyable. Our network is designed with longevity and flexibility in mind, and we offer transparent pricing, quick repairs, and a personal touch. We’re constantly evolving — from setting up shared wifi networks for co-working spaces to planning a community telephone exchange. Everything we do is rooted in the idea that good infrastructure should be invisible when it’s working well, and easy to talk to when it’s not. Thanks for supporting Brighton Fibre and helping us do things differently.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

35 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Broadband done east

Super helpful in installation in a tricky location. Amazingly helpful once up and running - I mean send an email and get a quick, helpful, human response. Even on pretty technical issues. What's not to like. 100% recommend.

27 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

Same day help

I had an urgent request, and Brighton Fibre responded remarkably well, accommodating me with impressive speed by assisting on the exact same day.
Kudos to the entire team!

18 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

Absolutely brilliant service

Absolutely brilliant service, managed to fit us into a slot much earlier than expected (~3 working days) and the connection is really fast. Massive thank you to Mark for being an all round great human!

6 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

What a relief!!!

What a relief to *finally* have a decent connection...the bigger companies didn't seem remotely interested.

Brighton Fibre not only managed to squeeze me in early but are super friendly and responsive...when dealing with them you feel like a human talking to other humans...rather than a wallet that gets blasted with automated mails and bounced between call centres.

Honestly, signing up with them is a no-brainer if you're a brighton resident.

1 novembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Simply incredible

Not only has Brighton Fibre brought much needed competition to a street where the choice was between an under-performing cable company or broadband providers limited by failing copper phone lines, but their customer service is unlike anything I have come across before. This locally-based team are always happy to chat when seen on the street connecting another resident, and are on hand via WhatsApp, email or telephone. All this is to almost forget mentioning the faultless 100Mbps up/25Mbps down fibre connection, which is their base offering (it can go much, much faster). Brilliant!

26 giugno 2023
Non scritta su invito
Valutata 5 stelle su 5

I will never change internet again

We switched to Brighton Fibre (formerly Fair Fibre) around three years ago, and am so pleased we did. Strong reliable connection (a significant improvement over all of our previous big name providers), incredibly friendly and fast local technical support, and very reasonable rates. 100% recommended without any hesitation.

1 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Top class fibre connection

I am so impressed with this company. They provide a real service to the community. The installation was really quick and user friendly. Everyone I had direct contact with had a positive attitude and wanted to help me get the connection I needed causing me as little disruption as possible when bringing the fibre into my flat. Highly recommend them. Excellent value for money

18 aprile 2023
Non scritta su invito
Valutata 5 stelle su 5

Highly recommended

We have had a great experience with Brighton Fibre since switching from one of the larger suppliers. We very rarely have to report any downtime or issues but when we have the response has been immediate. Highly recommended.

31 luglio 2023
Non scritta su invito
Valutata 5 stelle su 5

Very fast reliable internet

Brighton Fibre team are great. So refreshing being able to talk directly with the engendering team who know their stuff. The connection is also great! No down time and very fast download and upload speeds.

27 giugno 2023
Non scritta su invito
Valutata 5 stelle su 5

Absolutely brilliant, highly recommended.

We have had such a positive experience with Brighton Fibre. From beginning to end of our installation they have been helpful, proactive and informative, and have solved problems that other providers have been unable to. Service has been brilliant and I would recommend them wholeheartedly.

14 luglio 2023
Non scritta su invito
Valutata 5 stelle su 5

The team at Brighton fibre are second…

The team at Brighton fibre are second to none. You know who you are dealing with and they really understand their customer. They look for solutions and are seriously fast at responding to any questions or resolving issues (normally caused by openreach!)

5 giugno 2023

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