Brant Self Storage Recensioni 182

TrustScore 5 su 5

4,8

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Ease of access to the storage unit, a full detailed email on the first day including an access code and YouTube videos to watch to answer any questions and trolleys to help with unloading your car o... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We have hired a storage unit for our furniture during a house move and refurb project. We found the whole operation easy from initial enquiry to hiring a Luton van for removals. Staff were always poli... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Tom helped brilliantly with all my queries. Excellent PR and communication. Decided to rent a long thin storage container in Farnham rather than Alton and Tom had it cleaned and ready for me today for... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I recently used Brant Self Storage and had an excellent experience from start to finish. Tom, who assisted me, was outstanding. He took the time to show me around the site, explained everything cle... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Self-storage

Scritti dall'azienda

Brant Group Self Storage has grown from strength to strength since the company was started in 2007. The company was started when a gap in the market was seen and as there were very few self storage providers in the surrounding areas of Hampshire. Since then the company has grown and added more locations, as well as constantly making improvements to our current sites. With a wealth of experience in the storage industry, you can be assured of a committed team with expert knowledge to help you choose the right storage unit in a convenient area that suits you. All of our sites are secure with CCTV, which is monitored 24/7 by our own private security.


Informazioni di contatto


4,8

Eccellente

TrustScore 5 su 5

182 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 75% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I wanted to say thank you to the Security Guards onsite

I wanted to say thank you to the security guards at the site that helped us out on Thursday 4th January. One was a medic/guard, he managed to get us moved to your site which was a lot safer. The other guard actually managed to use a tyre repair kit to get us home (3am!). Please can you pass on my sincere thanks to them because who knows how long we would have been sat there in the cold and wet weather.

4 gennaio 2024
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Risposta di Brant Self Storage

HI Claire, I have passed on your comments to the team involved. I am glad you managed to get home safe in the end- Jenna

Valutata 5 stelle su 5

Highly Recommended

Well firstly, the people that run it are absolutely lovely. Then there is the location, which is easy to access from multiple directions with ease, either A3, or A31. It is assuringly secure with CCTV, coded gates etc and the price is not excessive. So if you are looking for secure, cost effective storage with a source you can trust, I highly recommend using Brant.

30 dicembre 2023
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Risposta di Brant Self Storage

Thank you for your brilliant review, John- Jenna

Valutata 5 stelle su 5

Professional, Friendly, Helpful Storage Solution

Every member of staff I met at Brant has been professional and very helpful.

I had 2 internal storage units for 6 months whilst waiting for a house move to complete and I would use Brant again. The storage units and the secure site are impressive; very clean, security access, staff on site, 24/7 CCTV such that I was confident that my stuff was given the best protection possible.

Access to the site enabled a very large removal truck to get easy access, the removal company were impressed.

Brant even helped me find someone to move my stuff out of storage and deliver to the house; Brant helped me at every stage.

I give Brant a 100% recommendation, and a big thank you to the whole team.

20 dicembre 2023
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It was our pleasure to help, Adrian. Many thanks for choosing Brant Storage to store your goods- Jenna

Valutata 5 stelle su 5

Excellent storage unit

Hired a unit for a year and found the unit to be as advertised, very accessible and any queries I had were handled very efficiently by Jenna at customer services

14 novembre 2023
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Risposta di Brant Self Storage

Thank you, Nick. It has been our pleasure to help with your storage needs.

Valutata 5 stelle su 5

Great experience

Great experience - what a most welcoming and efficient company to do business with - after the stress of selling a property it was a pleasure to speak to these knowledgeable employees and arrange storage.

19 ottobre 2023
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Risposta di Brant Self Storage

Thank you very much for your review - Jenna

Valutata 5 stelle su 5

Storage made easy by Brant

Storage made easy by Brant, office staff always helpful. Most mention Jenna who went out of her way to assist when I had made mistake. Would recommend

18 ottobre 2023
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Thank you for choosing to store with us, Joe

Valutata 5 stelle su 5

First class professional storage

Excellent. I stored my belongings with Brant self storage for a period of sixteen months and found them to be thoroughly professional while being the most friendly and helpful as well. I was able to feel fully confident throughout that my possessions remained safe and secure with Brant self storage. Access and parking were first rate, with never a problem moving anything in or out of my store room. I give Brant an unreserved 100% recommendation, and would have no hesitation in using their storage facility again in the future. Thank you so much.

12 ottobre 2023
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Risposta di Brant Self Storage

It has been our pleasure, John. Thank you for being such a great customer and for your lovely review- Jenna

Valutata 5 stelle su 5

A very professional company to deal…

A very professional company to deal with. Great security, 24hour easy access and always a smiling face in the office to help with the usual storage problems we all have.
I would not hesitate to recommend their company and all the very helpful staff.

4 ottobre 2023
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Risposta di Brant Self Storage

Thank you for your review, Wendy. It has been a pleasure to help with your storage needs- all the best - Jenna

Valutata 5 stelle su 5

Brant's were brilliant!!

Brant's were extremely proactive in providing us what we needed at very shot notice. They arranged for us to have three containers and their removals team to move all.our belongings into storage at one day's notice.
They were always friendly and professional and made us feel that we were valued.
Some 8 days later they arranged for the contents of the containers to be moved to our new home.

At the end of the removals they refunded our deposit the next day.

It was simply brilliant service

16 agosto 2023
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Risposta di Brant Self Storage

It was our pleasure to assist you both with such a stressful time.
Wishing you all the best in your new home- Jenna

Valutata 5 stelle su 5

High Quality Storage Company

Used Brant Self Storage facilities for 2 years to cope with a downsizing house move, which turned out to be a great help. From the very beginning the office staff were welcoming, helpful and always most accommodating. The Units are clean and safe, the inside ones being kept at an acceptable temperature throughout the year. It is also located in pleasant surroundings. When notice was given and the Unit finally emptied the return of the deposit was immediate. An efficient, friendly company and would not hesitate to return should the need ever arise again.

21 agosto 2023
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Risposta di Brant Self Storage

Peter, it has been a pleasure to help you with your storage needs over the past couple of years.
We wish you all the best

Valutata 5 stelle su 5

From the initial contact via email with…

From the initial contact via email with Jenna, to today and our close of our unit, the service has been exemplary. We used Brant to move things out of a flat and into storage, and the two men were also great. Can’t fault this service at all.

17 agosto 2023
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Risposta di Brant Self Storage

Thank you for choosing to store with us, Jacky.
I will ensure your fab comments are passed onto the team :)

Valutata 5 stelle su 5

Super helpful advice on our storage…

Super helpful advice on our storage requirements during our recent house move. Provided a very competitive price and would definitely recommend to others.

7 luglio 2023
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Thank you, Julie. Happy to have helped

Valutata 5 stelle su 5

Impressed

I’ve been storing with Brant for two plus years, in Alton, easy access and never feels “crammed” with people!

The cafe is nice to get coffee from after lugging furniture around too.
Containers are spotless.

P

28 giugno 2023
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Thank you for supporting us over the years, Paul :)

Valutata 5 stelle su 5

Definitely recommend!

Definitely recommend!

All enquiries were answered straight away and Jenna has been really helpful with everything, thank you!

14 giugno 2023
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Risposta di Brant Self Storage

Thanks, Charlotte! Happy to have helped :)

Valutata 5 stelle su 5

Awesome!

The process of booking a storage unit from beginning to end has been a breeze. I even understood the paperwork as it is not written in jargon like a lot of contracts are. The staff are lovely and all have a great sense of humour which always helps. Would recommend using these guys in Alton in a heartbeat!

12 giugno 2023
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Risposta di Brant Self Storage

Thank you, Sally. We are so pleased you are happy storing with us :)

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