I spent 3 days talking to their customer services arranging all my hire details. The day before delivery they called to say they didn't have the item I was hiring and had been unable to get one sent o... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Very helpfull,the moment of walking through the door. The branch manager was exceptional in finding the right product for the job. All paperwork was carried out efficently,and the tool was explained... Leggi di più
L'azienda ha risposto
Firstly, the staff always seem pleased you walked in. It makes such a difference. Secondly, they dealt with my enquiry knowledgeably, and guided me to the right item swiftly, confirmed its availabilit... Leggi di più
L'azienda ha risposto
Very efficient service. Kevin and Paul are always helpful and usually have what I need. Kevin will load the van as part and is always willing to help. Great customer service.
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. All of our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 100+ Locations Throughout the UK. 450+ Delivery Vehicles.
Informazioni di contatto
Bath Trade Park, Westmoreland Station Road, BA2 3HQ, Bath, Regno Unito
- 01225 445 884
4,6
Eccellente
53 recensioni
Ha risposto al 99% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The staff were helpful from the start
The staff were helpful from the start. They guided me on the additional accessories needed for the equipment I was hiring. They talked me through how to use the machine safety. They even helped lift it in and back out of my car when I returned it. Absolutely great service from start to finish .Highly recommend this store and its great team.
21 novembre 2022
Excellent Tower Scaffold
The online ordering & payment was easy and simple to follow. Collection & subsequent return was similarly easy and supported by most helpful & friendly staff. Only odd thing was that the tower scaffold hired was the longer 2.5M not 1.8M as ordered - apparently the Bath Branch does not hold/stock the 1.8M albeit the website allows you to order 1.8M.
26 agosto 2022
Everything spot on as usual...
1 settembre 2022
Excellent responsive customer service
16 agosto 2022
Friendly and helpful
Used twice for DIY patio project. Really helpful and friendly guys.
16 agosto 2022
I would thoroughly recommend the Bath…
I would thoroughly recommend the Bath branch. The staff went above and beyond for us when using them to hire equipment necessary for our garden renovation. 5 stars without hesitation and will definitely be using them again for any future projects.
19 giugno 2022
great customer service
The hired products were great and the team were incredibly helpful. Many thanks
16 giugno 2022
Great staff at the Bath branch
Great staff at the Bath branch, really know the products and the training was fantastic
17 maggio 2022
Great cement mixer
The mixer arrived on time, was clean and worked well. It did the job. I will hire again with Brandon.
28 aprile 2022
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