Simple to use website and great customer service when I had to add to the order. Only minor issue was finding it hard to find a deliver day on the website, however a call to the office was really he... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Shaun was on time and very polite and endeavoured to off load my delivery as close as he could to make my job easier. Shifting 1000litres of topsoil approx 20 metres and up 3 lots of steps was rather... Leggi di più
L'azienda ha risposto
Bradford’s have a great choice and great prices. I’m doing a large fencing job and Amy contacted me to make sure my order quantities were correct as they seemed a little excessive. Thanks Amy for d... Leggi di più
L'azienda ha risposto
Arrived but driver wasn't sure it could be unloaded where I preferred. After checking the ground, he managed to get it all in. Very happy and Bradford's delivery guys are always excellent.
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Scritti dall'azienda
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Informazioni di contatto
Hendford Hill 96, BA20 2QR, Yeovil, Regno Unito
- customer.service@bradfords.co.uk
- bradfords.co.uk
4,6
Eccellente
15K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 97% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Bradfords
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Risposta di Bradfords
Hi Cindy
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Risposta di Bradfords
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Staff friendly and very helpful
Very helpful staff. Had ordered the wrong size but this was quickly exchanged
22 giugno 2026
Risposta di Bradfords
Hi Duncan
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Risposta di Bradfords
Hi William
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Risposta di Bradfords
Hi Peter
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Really easy website and great products
Really easy website and great products.
Admin and delivery services are very friendly and professional.
22 giugno 2026
Risposta di Bradfords
Hi David
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Why go anywhere else
Order was simple. Delivery was on time. The driver was very helpful and polite, could not ask for anything more.
22 giugno 2026
Risposta di Bradfords
Hi Colin
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Risposta di Bradfords
Hi Alys
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
All you could want executed
All I requested in stock and delivered free within time scale.The delivery driver very friendly and placed my order where I required it to be placed.
21 giugno 2026
Risposta di Bradfords
Hi Derek
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Delivery driver was great,but ordered…
Delivery driver was great,but ordered Sunday night didn't get it till thursday4pm
21 giugno 2026
Risposta di Bradfords
Good Morning Dean
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to delivery lead times not quite meeting your expectation.
I apologise greatly for these issues and for any inconvenience this may have caused you.
Due to seasonal demands some lead times are slightly extended in certain areas.
Kind Regards,
Sam M
Ordering was easy but ordered 5 x 4.8…
Ordering was easy but ordered 5 x 4.8 metre and received 5 x 4.5 plus the odd length to make up the 24 metres. Delivery was as detailed and member of staff very friendly and polite.
21 giugno 2026
Risposta di Bradfords
Hi Tom
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Sam
Risposta di Bradfords
Hi Alan
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great service from Bradfords
Ordered a planer a week ago, has been paid for but no contact since, emailed bradfords twice who said they have contacted the supplier and they would be getting in touch, then it turned up out of the blue.
26 giugno 2026
Non scritta su invito
Risposta di Bradfords
Good Morning Mr Clayton,
Thank you for taking the time to leave us a review.
I am saddened to see that your experience was so negative with us due to one of our trusted suppliers
Again, I apologise greatly for these issues and for any inconvenience this may have caused you.
The supplier who delivers on our behalf will receive the feedback of your two reviews so as to avoid this issue next time.
Kind Regards,
Sam M
Above and beyond quality service.
I called up my local branch(Newton abbot) and enquired about some grey gravel for my permeable paving, sadly they could not help me as they didn’t have any in stock but Natalie was kind enough to search the other branches and she told me plymton has some and i should try them.
I called up the plymton branch and I was greeted on the phone by a lovely girl called Chelsea who couldn’t of been more helpful. She sourced what I needed and arranged a delivery for me straight to my house, even though I loved 20 mile away.
She also said she could email a picture of the gravel they have to make sure it was the right one before ordering.
Thanks so much Chelsea was a pleasure dealing with you.
Chelsea is a credit to your company.
Thank you
Damien
25 giugno 2026
Non scritta su invito
Risposta di Bradfords
Hi Damien
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
I had a Karcher pump going faulty…
I had a Karcher pump going faulty inside the years warranty. I got no joy from Bradfords just a "Not our problem go direct to Karcher" email.
Poor
24 giugno 2026
Non scritta su invito
Risposta di Bradfords
Good Afternoon Mr Maddison
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us.
As discussed in our previous correspondence, if you wish to make a claim against the warranty you will need to contact the manufacturer as it is a manufacturers warranty and held with the manufacturer, Karcher. As it is within the one year warranty period Karcher will be happy to assist with your warranty claim.
Kind Regards,
Sam
Positive action taken
Although a few bags of Postcrete arrived punctured, they were replaced hassle free and the punctured bags taken away. Great service.
18 giugno 2026
Risposta di Bradfords
Hi Mrs Corbett.
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Risposta di Bradfords
Hi Chris,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Excellent service with professional and…
Excellent service with professional and friendly delivery.
17 giugno 2026
Risposta di Bradfords
Hi Staszek.
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
A straight forward and swift service.
18 giugno 2026
Risposta di Bradfords
Hi Charlotte.
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
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