Simple to use website and great customer service when I had to add to the order. Only minor issue was finding it hard to find a deliver day on the website, however a call to the office was really he... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Shaun was on time and very polite and endeavoured to off load my delivery as close as he could to make my job easier. Shifting 1000litres of topsoil approx 20 metres and up 3 lots of steps was rather... Leggi di più
L'azienda ha risposto
Bradford’s have a great choice and great prices. I’m doing a large fencing job and Amy contacted me to make sure my order quantities were correct as they seemed a little excessive. Thanks Amy for d... Leggi di più
L'azienda ha risposto
Arrived but driver wasn't sure it could be unloaded where I preferred. After checking the ground, he managed to get it all in. Very happy and Bradford's delivery guys are always excellent.
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Scritti dall'azienda
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Informazioni di contatto
Hendford Hill 96, BA20 2QR, Yeovil, Regno Unito
- customer.service@bradfords.co.uk
- bradfords.co.uk
4,6
Eccellente
15K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 97% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
great prices and good delivery
21 giugno 2026
Risposta di Bradfords
Hi Mat
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great work
One guy, 30 x 4.8M decking boards unloaded by hand on the hottest day of the year and he just cracked on with it, nice work, thank you 🙏
24 giugno 2026
Risposta di Bradfords
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Polite staff
24 giugno 2026
Risposta di Bradfords
Hi David,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Delivery time wrong on site
I ordered my items and on your site it is saying next day delivery, because I orded on Sunday I thought it might come on Tuesday. Called them up and the man said it will be Thursday and I did leave a message on your phone. I said you did not leave any messages on my phone, because I am checking now. Really didnt say sorry or nothing. This is an inconvenience to me, knowing you say one thing on site and deliver another time is not right, you should state the delivery can take up to four to five days. Very disappointed.
24 giugno 2026
Risposta di Bradfords
Good Morning Dave.
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us.
When looking at your order confirmation, it seems like we gave you a lead time of 2–3 days.
I apologise greatly for this misunderstanding and for any inconvenience this may have caused you.
Kind Regards,
Sam M
Risposta di Bradfords
Hi Keith,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Risposta di Bradfords
Hi Stephen,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Great experience at Bradfords.
The click and collect option works very well indeed. Following a simple selection, order and payment process buying any items on the company website couldn't be easier. The staff are friendly and helpful.
23 giugno 2026
Risposta di Bradfords
Hi Mr Ireland.
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Never had a problem
Never had a problem with Bradford St Austell, keeps you informed and friendly, helpful driver.
26 giugno 2026
Risposta di Bradfords
Hi Nik.
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Very obliging and helpful but also good value
Original help with order and very obliging when discussing delivery when talking to the Newton Abbot branch.
Excellent communication regarding the delivery details.
24 giugno 2026
Risposta di Bradfords
Hi Bev,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Had a phone so was able to add to the…order
Had a phone so was able to add to the order
23 giugno 2026
Risposta di Bradfords
Hi David,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Good price
Good price, delivered when they said and not going through 3 other companies for the products …. About time is was simple and easy to shop
23 giugno 2026
Risposta di Bradfords
Hi Daniel,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Risposta di Bradfords
Hi Clive
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
I ordered the wrong product or delivery…
I ordered the wrong product or delivery and they were super helpful in changing it
22 giugno 2026
Risposta di Bradfords
Hi Andy,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Sam M
Dispite having an account i did not get…
Dispite having an account i did not get a discount
16 giugno 2026
Risposta di Bradfords
Good Morning Mr Bates
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to a lack of discount.
Unfortunately you were not signed in to your account when you made the order, which is why the discount wasn't activated.
Kind Regards,
Sam M
Really cheap
22 giugno 2026
Risposta di Bradfords
Hi Sean
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Risposta di Bradfords
Hi Mr King,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Risposta di Bradfords
Hi James
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Efficient and reasonably priced
Efficient and reasonably priced. No waiting around when it came to collection.
16 giugno 2026
Risposta di Bradfords
Hi Rory,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Risposta di Bradfords
Hi Nick
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Delivery was 3 days before arrangement
Delivery was 3 days before arrangement
No one was on site and had customer on the phone not happy with the situation
23 giugno 2026
Risposta di Bradfords
Good Morning Mr Taylor
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam M
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