Bradfords - Weston-super-mare BBS Recensioni 

261
TrustScore 4.5 su 5

4,5

62 Gazelle Road, BS24 9ES Weston-super-mare, North Somerset, GB


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Valutata 5 stelle su 5

Great service delivered on time very polite and helpful drivers . I have used Bradfords 3 times now very satisfied each time.

L'azienda ha risposto

Valutata 5 stelle su 5

Bought some decking for delivery, when it came, the incorrect size had been loaded; however, the delivery driver, John (Weston-s-Mare), was very patient & came back just 30 minutes later with the corr... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Ordered a few bulk bags of stone online > quick acknowledgement > received date and approx time delivery info> on the day received delivery window > lorry arrived bang on time & friendly driver skill... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

I was very disappointed with the office side of things I order on line on the 17th June got a confirmation email with no delivery date it said 4 to 5 days that fine ,the on Monday 22nd I thought I had... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Impresa di costruzioni
  2. Muratore
  3. Carpentiere
  4. Ditta specializzata in coibentazione
  5. Negozio di utensili

Scritti dall'azienda

Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.

Bradfords Building Supplies, Trusted by the Trade since 1770!

Scritti dall'azienda

Bradfords is the leading family owned supplier of building materials in the UK
Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
Builders Merchants Federation Ltd (BMF).
Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
Investors in People
Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.

Informazioni di contatto

  • 62 Gazelle Road, BS24 9ES, Weston-super-mare, North Somerset, Regno Unito

  • 01934 630380

4,5

Eccellente

TrustScore 4.5 su 5

261 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 96% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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4,5

Tutte le recensioni

(261)

763 recensioni negli ultimi 12 mesi

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Valutata 3 stelle su 5

I could not fault the service and staff…

I could not fault the service and staff were very helpful. However, my low rating is because of the quality of the materials purchased. Had I not needed them urgently I would not have bought them

21 luglio 2021
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Risposta di Bradfords - Weston-super-mare BBS

Hi,

Thank you for taking the time to leave us a review.

I am pleased to see that you received great service and that our staff were very helpful,

However, I am saddened to see that you are dissatisfied with the quality of the materials you received.

If you would like to discuss this further, please contact us at ecommerce@bradfords.co.uk with further information in regards to the poor quality products, as this would help us pass on valuable feedback to our suppliers.

Kind Regards,

Charlotte

Valutata 2 stelle su 5

Not very helpful

Not very helpful. Wouldn't cut wood for me but said they could sell me a saw.

1 luglio 2021
Logo di Bradfords - Weston-super-mare BBS

Risposta di Bradfords - Weston-super-mare BBS

Hi Brian,

Sorry to hear that you weren't happy with the services you received in branch,

This does unfortunately come down to the individual and if this is a product we aren't able to supply in shorter lengths.

If you require timbers to be cut on your next visit please find the yard foreman or speak to a member of staff from the office.

Thank you

Dylan

Valutata 5 stelle su 5

Great service will use again!

On line order the previous evening. Went down following morning. Happy helpful staff. Showed the order reference got my order paperwork for the yard staff. Straight round loaded, job done, easy! Now have an account too.

2 giugno 2021
Valutata 2 stelle su 5

Purchase wasn’t acknowledged following…

Purchase wasn’t acknowledged following payment made and 2 emails asking for a delivery date were ignored. When the matter was finally addressed, one bag of stone clippings was missing from the delivery. Both the delivery driver and a member of staff at the depot assured me the ‘5th’ bag would be delivered very soon after, but this hasn’t arrived as yet. Disappointing.

12 maggio 2021
Valutata 4 stelle su 5

Poor stock control

Poor stock control . Paid company took money.
No delivery. No stock.

All delivered eventually...thank you x

2 maggio 2021
Logo di Bradfords - Weston-super-mare BBS

Risposta di Bradfords - Weston-super-mare BBS

Hi Robin,

Thank you for taking the time to leave us a review.

I am sorry to see that you have had a negative experience with us due to the products that you purchased being out of stock.

We apologise greatly for this and for any inconvenience this may have caused you.

Kind Regards,

Charlotte

Valutata 5 stelle su 5

success

rang up, ordered, it said there in 2 hrs, it was less when I was phoned, picked it up .....job done!! Excellent

17 aprile 2021
Valutata 2 stelle su 5

Online delivery order with problems

Ordered online with delivery option selected. Delivery was indicated as 2-3 days. I received a confirmation email confirming delivery but no day. After 3 days I called to ask when it was likely to be delivered. I was told that the order was on the system as a collection. I corrected this and was told that it would be delivered a couple of days later. The next day, I received a phone call to say that there were none in stock and that there was a national shortage so I wouldn't get the delivery for at least a couple of weeks. I complained about this as I already had a contractor booked to install the sleepers. I rang around and found plenty in stock at other outlets in town. called Bradford's again to cancel the order and was told that they had found some and that they would be delivered on the original promised deliver day. All came good in the end but only after a lot of unnecessary hassle. The delivery driver was friendly and very helpful.

12 aprile 2021
Logo di Bradfords - Weston-super-mare BBS

Risposta di Bradfords - Weston-super-mare BBS

Dear Mr Porter,

Thank you for taking the time to leave us a review.

I am saddened to see that you have had such a poor experience with us.

I apologise greatly for the issues you have experienced and for any inconvenience this caused you.

However, I am pleased that the branch were able to rectify this and provide the goods eventually.

We appreciate your feedback and will look into why this happened, so that we can make any appropriate changes to prevent this from happening again.

Kind Regards,

Charlotte

Valutata 4 stelle su 5

Ordered a bulk bag of MOT and 10…

Ordered a bulk bag of MOT and 10 railway sleepers, should have come on the same order. Was not told until the driver turned up with the bulk bag that the sleepers would be delivered some other time. The driver with the bulk bag was very good, put it where I asked and polite. The sleepers turned up later that day ( after I had gone to work) in a van and two men. I was told they were very polite again and put the sleepers neat and tidy. Would of had 5 stars if I had a phone call to say part of order was late.

26 marzo 2021
Valutata 5 stelle su 5

Online order

Ordered online. Website easy to navigate. Prices competitive.
Chose home delivery. Items delivered ahead of advertised schedule. All delivered in great condition

18 marzo 2021

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