Bradfords - Plympton BBS Recensioni 

180
•
TrustScore 4.5 su 5

4,5

Bell Close, PL7 4JH Plympton, Devon, GB

•

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Easy to order supplies of concrete slatted posts, gravel boards and postcrete online. This will make it much easier to fit replacement fence panels in future. Dealt with our local Plympton Store, sta... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Always find the wood is of reliable good quality and never warped or damaged. Also very good customer service with delivery always bang on the scheduled time slot. Delivery drivers also very cheerful... Leggi di più

Valutata 5 stelle su 5

Very easy to order. Lucy on the phone was very helpful and extremely cheerful. Brad the delivery driver managed to negotiate the very tight lane I'm situated in. The timber I ordered was excellent, no... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Driver Matthew was exceptional, reversing into our drive which is narrow made it look so easy. Friendly nothing was to much trouble, put our delivery exactly where we wanted it.. absolutely fantasti... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Impresa di costruzioni
  2. anche in
  3. Carpentiere
  4. Ditta specializzata in coibentazione
  5. Muratore
  6. Negozio di utensili

Scritti dall'azienda

Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.

Bradfords Building Supplies, Trusted by the Trade since 1770!

Scritti dall'azienda

Bradfords is the leading family owned supplier of building materials in the UK
Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
Builders Merchants Federation Ltd (BMF).
Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
Investors in People
Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.

Informazioni di contatto

  • Bell Close, PL7 4JH, Plympton, Devon, Regno Unito

  • 01626 361146

4,5

Eccellente

TrustScore 4.5 su 5

180 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 97% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

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4,5

Tutte le recensioni

(180)

1034 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

as always great

on time, did exactly what i asked them to do, with no bother at all. wonderful.

25 marzo 2024
Logo di Bradfords - Plympton BBS

Risposta di Bradfords - Plympton BBS

Good Morning Leon

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with our Plympton branch and where happy with the service provided from start to finish with your order,

Thank you for your feedback this has been passed onto all involved,

We hope to see you again soon.

Kind Regards,

Katie

Valutata 5 stelle su 5

Friendly & Helpful

Had several deliveries now and can definitely recommend Bradfords. Very friendly, helpful, staff. Cheaper than Jewsons on just about everything and easy to order online. Thanks.

13 marzo 2024
Logo di Bradfords - Plympton BBS

Risposta di Bradfords - Plympton BBS

Hi Ben

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Valutata 1 stelle su 5

Ordered a concrete slab 900 x 600 x…

Ordered a concrete slab 900 x 600 x 50mm £16.97 on SUNDAY 9th May 2024.....still waiting to hear from them to say it's read for collection. When I check it in my account it states 'Awaiting picking'....how long does it take to pick it and contact the customer ?? 4 days and still NOTHING. Will see if they contact me on Friday 15th March 2024 to say it's ready to collect but somehow I won't hold my breath for it. Won't use the company again and if still nothing on Friday...will be asking for a full refund as well.

9 marzo 2024
Logo di Bradfords - Plympton BBS

Risposta di Bradfords - Plympton BBS

Good Morning Mrs Reilly

Thank you for taking the time to leave us a review.

I am saddened to see that you have had a poor experience with us due to the lack of communication regarding your order.

I apologise greatly for these issues and for any inconvenience this may have caused you.

I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.

Kind Regards,
Sam

Valutata 5 stelle su 5

Positive experience

What was good was the speed of delivery with no extra delivery charge, the price of the goods and the delivery driver was totally brilliant and so helpful. Altogether a really good experience from ordering to delivery. Well done!

18 febbraio 2024
Logo di Bradfords - Plympton BBS

Risposta di Bradfords - Plympton BBS

Good Afternoon Maddie

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us and where happy with the helpful service provided from start to finish with your order,

Thank you for your feedback regarding the delivery service recieved this has been passed onto all involved,

We hope to see you again soon.

Kind Regards,

Katie

Valutata 5 stelle su 5

Excellent Customer Service

Ordered an internal oak door from the website & it was delivered from the Plympton branch within a couple of days. Was called locally to confirm delivery date. I'd injured my shoulder & the driver even gave me a hand to get it through my front door too. Excellent Customer Service & great priced, great quality door. Very happy!

20 febbraio 2024
Logo di Bradfords - Plympton BBS

Risposta di Bradfords - Plympton BBS

Good Morning Neil

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience from start to finish with your order,

Thank you for your feedback regarding the delivery service received,

This has been passed onto all involved,

We hope to see you again soon.

Kind Regards,

Katie

Valutata 5 stelle su 5

Great service as usual…

Great service as usual,great communication on the phone and when items get delivered they're always happy to help their customers.
Will definitely order from Bradford's again.

4 gennaio 2024
Logo di Bradfords - Plympton BBS

Risposta di Bradfords - Plympton BBS

Good Morning Victoria

Thank you for taking the time to leave us a review.

I am happy to hear that you have received a helpful and friendly service from our Plympton Branch with all your order with us,

Thank you for your kind words and feedback this has been passed onto all involved,

We hope to see you again soon.

Kind Regards,

Katie

Valutata 4 stelle su 5

Great Service

In general, the service was great although on the second delivery I had to phone up to find out where it was and was told that due to a driver shortage, it would be delivered the next day. It wasn't a problem, I just needed to know, that's all.

30 novembre 2023
Logo di Bradfords - Plympton BBS

Risposta di Bradfords - Plympton BBS

Good Afternoon Mr Cobham

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us.

Thank you for your feedback this is greatly appreciated to help us improve our service in the future,

If there was anything more that we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk

Kind Regards,

Katie

Valutata 4 stelle su 5

Good service

Good service, Depot had all I needed for job as well as being competitively priced. Would have liked a notice of delivery date particularly as I had opened an account after ordering. Kept getting message saying “account details being updated” which it didn’t. Fortunately, I was on site when goods arrived so all good in the end.

25 novembre 2023
Logo di Bradfords - Plympton BBS

Risposta di Bradfords - Plympton BBS

Good Morning Graham ,

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us.

Thank you for your feedback this has been passed onto all involved with your order,

If we can be of further help in the future please do not hesitate to contact us on customer.service@bradfords.co.uk

Kind regards

Katie

Valutata 5 stelle su 5
Logo di Bradfords - Plympton BBS

Risposta di Bradfords - Plympton BBS

Good Afternoon Sue

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,

Katie

Valutata 5 stelle su 5

Great all round

Great customer service, prompt delivery in a great time and the delivery driver even helped carry the heavy items in.

11 ottobre 2023
Logo di Bradfords - Plympton BBS

Risposta di Bradfords - Plympton BBS

Good Afternoon Bobby

Thank you for taking the time to leave us a review.

I am happy to hear that you have have received great customer service from start to finish with your order,

Thank you for your feedback this has been passed onto all involved with your order,

We hope to see you again soon.

Kind Regards,

Katie

Valutata 5 stelle su 5

Ordered off thier website which is a…

Ordered off thier website which is a good site ,delivery to suit me , good customer service,
What more could you ask for
Andy

18 settembre 2023
Logo di Bradfords - Plympton BBS

Risposta di Bradfords - Plympton BBS

Good Afternoon Andrew

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us and found placing your order online to be a good process,

Thank you for your kind words and feedback regarding the customer service provided with your order, this has been passed onto all involved,

Valutata 1 stelle su 5

I was left to load the car myself

I was left to load the car myself, I could have taken more than six concrete blocks. Very poor service

2 settembre 2023
Logo di Bradfords - Plympton BBS

Risposta di Bradfords - Plympton BBS

Good Morning Keith

Thank you for taking the time to leave us a review.

I am saddened to see that you have had a poor experience with us due to the poor branch service.

I apologise greatly for these issues and for any inconvenience this may have caused you.

I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.

Kind Regards,
Sam

Valutata 5 stelle su 5

Order placed for next day delivery

Order placed for next day delivery. Chelsea contacted me and arranged delivery same day. Excellent service.

30 agosto 2023
Logo di Bradfords - Plympton BBS

Risposta di Bradfords - Plympton BBS

Hi Mr Wellard

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us! It's always great to hear the branches offering such a high and responsive level of service.

We hope to see you again soon.

Kind Regards,
Sam

Valutata 4 stelle su 5

Very easy to place the order

Very easy to place the order. Delivery very quick . Excellent service

19 agosto 2023
Logo di Bradfords - Plympton BBS

Risposta di Bradfords - Plympton BBS

Good Morning Tina

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us.

If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk

Kind Regards,

Katie

Valutata 5 stelle su 5

Order was easy on line

Order was easy on line . Telephone call next day to say when delivery was being made. Text on day of delivery. Delivery driver was very helpful and friendly

6 agosto 2023
Logo di Bradfords - Plympton BBS

Risposta di Bradfords - Plympton BBS

Good Afternoon Trevor

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us and found it easy to place your order online,

Thank you for your feedback regarding the friendly and helpful delivery service received this has been passed onto all involved,

We hope to see you again soon.

Kind Regards,

Katie

Valutata 5 stelle su 5

Overall a great experience.

Purchasing on line was easy, the website was good and simple to use. Delivery was as arranged and the driver was very friendly and helpful. Overall a great experience.

23 luglio 2023
Logo di Bradfords - Plympton BBS

Risposta di Bradfords - Plympton BBS

Hi David

I am pleased to see that you have had a positive experience with us from start to finish! Great to hear our drivers are out there offering great service.

We hope to see you again soon.

Kind Regards,
Sam

Valutata 5 stelle su 5
Logo di Bradfords - Plympton BBS

Risposta di Bradfords - Plympton BBS

Hi Graham

I am pleased to see that you have had a positive experience with us! Great to hear our staff are polite from the staff in the branch all the way to the drivers on the road.

We hope to see you again soon.

Kind Regards,
Sam

Valutata 2 stelle su 5

Ordered decking not banana

Brought new decking for my garden . Delivery was fast and that but as soon as we started to fit the new decking we came up against the problem of the decking boards been bowed from about 20-30mm which ment it took twice as long to fit . Unfortunately we fitted it on a sunday other wise I would of returned it all for a refund . Had to fit it in the end to make it safe for a child it ment 2 people forcing it straight while someone else screws it in .
Emailed mentioned this but no reply back or anything.
Just a general reply would of been nice but nothing

30 giugno 2023
Logo di Bradfords - Plympton BBS

Risposta di Bradfords - Plympton BBS

Good Morning Mr Grant

Thank you for taking the time to leave us a review.

I apologise greatly for these issues and for any inconvenience this may have caused you.

I have looked for a previous email but I'm unable to see anything, but we will action this for you now,

I have fed this back to the Branch concerned, to get this resolved,

Kind Regards,

Joe.

Valutata 5 stelle su 5

Good communication

Good communication. Friendly delivery driver 100% recommended

3 luglio 2023
Logo di Bradfords - Plympton BBS

Risposta di Bradfords - Plympton BBS

Hi Roger

I am pleased to see that you have had a positive experience with us! Great to hear the service was there from start to finish.

We hope to see you again soon.

Kind Regards,
Sam

Valutata 5 stelle su 5

Great service

Communication was 1st class
Would use again and definitely recommend

26 giugno 2023
Logo di Bradfords - Plympton BBS

Risposta di Bradfords - Plympton BBS

Hi Lance

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,

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