online system seems to work very well, I deal with the Ledbury branch & all the staff I have delt with so far are brilliant, so helpful.
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I have had several recent deliveries of bulk bag materials. The branch calls and texts to let me know when the delivery is due and it arrives in the time window. The driver Eamonn puts the bags exactl... Leggi di più
L'azienda ha risposto
Easy to order on the website, email confirmation by a human(!) was rapid and succinct. Delivery arrangements were confirmed prior to and on the day by email and telephone. Nice people to speak to. De... Leggi di più
L'azienda ha risposto
1st class company rang to give delivery date what a change to speak to a very polite and cheerful man driver rang 1/2 hour before delivery top driver we just moved to area what a difference to some co... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Scritti dall'azienda
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Informazioni di contatto
Hereford Road, HR8 2PR, Ledbury, Herefordshire, Regno Unito
- 01531 631633
4,8
Eccellente
188 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 96% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
FRAUDULENT COMPANY
FRAUDULENT COMPANY. DO NOT USE. Our Ledbury branch decided to only deliver half of our order and have refused to refund us the missing items. ABSOLUTE SCAM. Will be reporting to trading standards. USE SOMEWHERE ELSE AND SPARE YOURSELF THE HASSLE!!!!
16 agosto 2026
Non scritta su invito
Risposta di Bradfords - Ledbury BBS
Good Morning Beth
Thank you for coming back to us and leaving another review
As per my colleagues response on your other review regarding this, please can you contact us at customerservice@bradfords.co.uk so we can look into this urgently for you?
Kind Regards,
Sam
online system seems to work very well
online system seems to work very well, I deal with the Ledbury branch & all the staff I have delt with so far are brilliant, so helpful.
30 luglio 2026
Risposta di Bradfords - Ledbury BBS
Hi Steve,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Easy to order online
Easy to order online. Easy parking. Staff friendly and helpful.
Item was too long for car, but the branch lent me a tape measure and saw, so I could cut the baton to size.
29 luglio 2026
Risposta di Bradfords - Ledbury BBS
Hi Paul,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Customer service is always excellent in…
Customer service is always excellent in my local branch. Always seen to quickly and always given a hand with getting my stuff into the van. Genuinely a pleasure going into the shop.
17 giugno 2026
Risposta di Bradfords - Ledbury BBS
Hi Samuel
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Risposta di Bradfords - Ledbury BBS
Hi Julian,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Risposta di Bradfords - Ledbury BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
The price was good
The price was good, the service from staff and the delivery driver was so helpful and put our order we needed it.
27 maggio 2025
Risposta di Bradfords - Ledbury BBS
Hi Anne
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Risposta di Bradfords - Ledbury BBS
Good Afternoon Simon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start to finish with your order,
We hope to see you again soon.
Kind Regards,
Katie
Bradfords offers competitive pricing
Bradfords offers competitive pricing, helpful staff, and a great range of stock. Delivery communication was clear and efficient, and the drivers were polite and accommodating. While the items arrived slightly later than expected and there were minor quality issues, it didn’t affect my project. Overall, a reliable and professional service.
11 marzo 2025
Non scritta su invito
Risposta di Bradfords - Ledbury BBS
Good Morning Narasi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
Thank you for your feedback this is greatly appreciated and has been passed onto all involved with your order,
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Katie
Easy ordering
Easy ordering
Delivery date confirmed by phone call from local branch
Would be good to have an approx delivery time though
28 marzo 2025
Risposta di Bradfords - Ledbury BBS
Good Afternoon Mervynm
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start to finish with your order,
Thank you for your feedback this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Easy to navigate and order materials on…
Easy to navigate and order materials on website
Promot updates regarding delivery date
Orders arrived as promised
Friendly helpful thoroughly professional driver
Pleasure to do business with Ledbury branch members
27 febbraio 2025
Risposta di Bradfords - Ledbury BBS
Hi Roger
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Good customer service
Good website, easy to find what you need. Reasonable prices with free delivery. I had a phone call to confirm the order and delivery date straight after ordering on the website. Very good customer service.
28 novembre 2024
Risposta di Bradfords - Ledbury BBS
Hi Paul
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Bradfords has competitive pricing and a…
Bradfords has competitive pricing and a helpful staff, which is appreciated. However, my recent experience fell short of expectations. While the delivery drivers are polite and helpful, I encountered delays with the delivery and some quality issues with the items. It's generally a good service, but these issues prevent me from giving a higher rating.
17 novembre 2024
Non scritta su invito
Risposta di Bradfords - Ledbury BBS
Good Morning Jon
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the delays and product quality
I apologise greatly for these issues and for any inconvenience this may have caused you.
We would like to look into this further for you. Please contact us at customerservice@bradfords.co.uk
Kind Regards,
Sam
Great service
Great service contacted me regarding delivery the day before also the driver respected the property and followed instructions that were given to office very please will be useing again
30 novembre 2024
Risposta di Bradfords - Ledbury BBS
Hi Andrew
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Drivers are fantastic
Drivers are fantastic, dropped off over my fence with precision. Excellent service
28 ottobre 2024
Risposta di Bradfords - Ledbury BBS
Good Afternoon Rory
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and you where happy with the delivery service received with your order.
Your feedback has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Would have been full marks but the…
Would have been full marks but the items arrived a day later than communicated. Also there were some small quality issues with the items received, luckily nothing that impacted on the project.
26 settembre 2024
Risposta di Bradfords - Ledbury BBS
Good Afternoon Conrad
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
Thank you for your feedback this has been passed onto all involved,
If there was anything else we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Katie
Perfect service as usual..
Perfect service as usual..
Great range of stock.
Competitive pricing.
Helpful staff..
Thanks again for another seamless order.
5 settembre 2024
Risposta di Bradfords - Ledbury BBS
Good Afternoon Jay
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience and helpful experience with us with all your orders placed with the ledbury branch,
Thank you for your feedback this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
The online experience was very easy
The online experience was very easy. The purchase was easy and the delivery was efficient and friendly
21 agosto 2024
Risposta di Bradfords - Ledbury BBS
Hi Pete
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Excellent customer service
Excellent customer service. The lady on the desk was very helpful and found the best choices for the items I required.
14 agosto 2024
Risposta di Bradfords - Ledbury BBS
Hi Norman
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
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