We ordered our decking boards online which was easy and the next day we were called with info of when to expect it to be delivered.We then realised we also needed some joists so again ordered online a... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I have never dealt with your company before so did not know what to expect, having moved from another part of the country and not heard of you before. I placed an order online via an easy to use... Leggi di più
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I ordered 50 coping stones for my wall surrounding property, you had only 8 in stock with my local branch Bridgwater, Somerset, within a few days the full order was delivered, very pleased with servi... Leggi di più
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Delivery team were very helpful and skilled with the gantry. The team member i spoke to on the phone was very helpful. I would give this 5 stars however i had a terrible time ordering online, the sit... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Scritti dall'azienda
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Informazioni di contatto
139 Bristol Road, TA6 4AQ, Bridgwater, Somerset, Regno Unito
- 01278 422654
4,8
Eccellente
226 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 96% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The gang at Bridgwater are amazing.
7 aprile 2023
Risposta di Bradfords - Bridgwater BBS
Good Morning
Thank you for taking the time to leave us a review.
Thank you for your kind words regarding our Bridgewater branch this will be passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Risposta di Bradfords - Bridgwater BBS
Hi Lee,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Lorna
ordered online paid went in to store…
ordered online paid went in to store and collected no problems.
thanks keep up good service.
4 aprile 2023
Risposta di Bradfords - Bridgwater BBS
Good Evening Mr Quant
Thank you for taking the time to leave us a review.
I am happy to hear that you have a received a high level of customer service from our Bridgewater branch from start to finish with your order.
We hope to see you again soon.
Kind Regards,
Katie
Website terrible, in store, fantastic
Delivery team were very helpful and skilled with the gantry. The team member i spoke to on the phone was very helpful. I would give this 5 stars however i had a terrible time ordering online, the site wouldnt take my order several times and when it finally did my order was cancelled without infoming me and had i not called the merchants directly enquiring about my delivery then I'd still be waiting. Upon calling them, they were very helpful and sorted it all out there and then. So in a nutshell, would 100%recommend and use them again, however, the website ordering process is terrible
27 marzo 2023
Risposta di Bradfords - Bridgwater BBS
Good Afternoon Mr Taylor
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Bridgwater branch,
Thank you for your feedback regarding placing your order online this has been passed onto our webteam,
If you require assistance in the future please do not hesitate to contact customer.service@bradfords.co.uk
Wishing you a Happy Easter,
Kind Regards,
Katie
Risposta di Bradfords - Bridgwater BBS
Thank you for taking the time to leave us a review.
We hope to see you again soon.
Lorna
Risposta di Bradfords - Bridgwater BBS
Good Afternoon Paul
Thank you for taking the time to leave us a review.
I am happy to hear that you found placing your order line to be a easy process,
Thank you for your feedback regarding delivery,
This will be passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Risposta di Bradfords - Bridgwater BBS
Good Afternoon Mr Dean
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Bridgwater branch and found them to be very helpful with your order from start to finish.
This will be passed on to all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
very helpful
very helpful, good customer service. Went beyond what they needed to do. I'd highly recommend them.
26 gennaio 2023
Risposta di Bradfords - Bridgwater BBS
Good Afternoon Anthony
Thank you for taking the time to leave us a review.
I am happy to hear that you have had a positive experience with us and that you received a High level of customer service from or Bridgewater branch,
Thank you for the recommendation, your feedback will be passed on to all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Risposta di Bradfords - Bridgwater BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Megan
My experience with you guys was…
My experience with you guys was extremely easy and you had exactly what I needed
9 gennaio 2023
Risposta di Bradfords - Bridgwater BBS
Good Afternoon Mr Hartfield
Thank you for taking the time to leave us a review.
I am happy to hear that you found the ordering experience to be easy and you are happy with your items purchased with us,
We hope to see you again soon.
Kind Regards,
Katie
We have used Bradfords when we run a…
We have used Bradfords when we run a Plumbing business so we know the quality of the materials are good.
We also know the service is friendly and reliable
10 gennaio 2023
Risposta di Bradfords - Bridgwater BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Megan
Really helpful and friendly staff at…
Really helpful and friendly staff at the branch
12 novembre 2022
Risposta di Bradfords - Bridgwater BBS
Hi Gavin,
Thank you for taking the time to leave us a review.
We hope to see you again soon.
Lorna
Fantastic from ordering experience to…
Fantastic from ordering experience to delivery, this company is so professional and customer focused!
27 ottobre 2022
Risposta di Bradfords - Bridgwater BBS
Hi Paul
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Easy online ordering
Easy online ordering, prompt phone call to arrange delivery to suit and lovely driver Patrick. Thank you
12 settembre 2022
Risposta di Bradfords - Bridgwater BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Excellent service with good quality…
Excellent service with good quality products and delivery on time by friendly people
26 luglio 2022
Risposta di Bradfords - Bridgwater BBS
Good Evening
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us this has been passed on to all involved with your order!
We hope to see you again soon.
Kind Regards,
Katie
Risposta di Bradfords - Bridgwater BBS
Good Afternoon Bridget
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Very pleasnt and helpful driver
Very pleasnt and helpful driver. Very happy also with the product.
19 luglio 2022
Risposta di Bradfords - Bridgwater BBS
Hi Jill,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Lorna
Prompt delivery and friendly service…
Prompt delivery and friendly service both from office staff and the delivery crew.
14 luglio 2022
Risposta di Bradfords - Bridgwater BBS
Hi A B,
Thank you for taking the time to leave us a review.
Lorna
Great Service
Delivered on time, helpful driver/delivery man, who was happy to put the materials exactly where I wanted
13 luglio 2022
Risposta di Bradfords - Bridgwater BBS
Good Evening Mr Polden
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us this will be passed on to all involved in the branch with your order!
We hope to see you again soon.
Kind Regards,
Katie
The order has not arrived yet
10 luglio 2022
Risposta di Bradfords - Bridgwater BBS
Good Morning Paul
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us and are awaiting your order to arrive.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Katie
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