Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Thank you Carol Allen for your assistance making sure our recent collection went a smooth as ever! We find the whole team at BPI both helpful and professional.

L'azienda ha risposto

Valutata 5 stelle su 5

Always very responsive, great to deal with and task asked to be done this morning by Carol Allen was dealt with by return. A breath of fresh air!

L'azienda ha risposto

Valutata 5 stelle su 5

Great service by Carol Allen. The lads in the Yard are 2nd to none, very helpful on collections Office staff are great, very helpful and sort my payment errors efficiently, where bank app thr... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Carl and Craig did an excellent job today at sourcing our Auction purchases at Nottingham in a fast and efficient manner. We have bought off BPI over many Years and have never been disappointed with t... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Casa d'aste

Informazioni fornite da varie fonti esterne

BPI Auctions are a market leader of online asset disposal and have a proud history of success. Our performance is measured in many ways but our first core value is a simple one; We believe every customer deserves to be treated like our number one client.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

476 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

timely response

9 febbraio 2026
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Risposta di BPI Auctions

Hi Izzet

Thank you for your 5* review, we really do appreciate it.

Kind regards
Jo
The BPI Team

Valutata 5 stelle su 5

Jo Peterson

Jo Peterson, Was fantastic and got my self up and running.....

28 gennaio 2026
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Risposta di BPI Auctions

Hi Luke

Thank you for your 5* review, we really do appreciate it.

Kind regards
Katherine
The BPI Team

Valutata 3 stelle su 5

What I didn't like was when I put my…

What I didn't like was when I put my bid in with 8 seconds to spare then the clock jumped back to 2 minutes 30 seconds a few times allowing the bidding to continue

26 gennaio 2026
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Risposta di BPI Auctions

Hi Colin

Thank you for your feedback.

As per our terms & conditions. Our auction uses an automatic time extension. If a bid is placed in the final two minutes, the closing time extends by another two minutes. This is why the timer increased after your bid, it gives other bidders a fair chance to respond, similar to a live auction.
I know Katherine in our team did respond to your initial email and managed to source another container for you, which was an extra level of service we thought we had offered for you.
If there is anything further we can do to help, please let us know.

Kind regards
Jo
The BPI Team

Valutata 5 stelle su 5

Auction Coreplant closing sale

Bpi, as it was an outside closing auction and sellers didn't contact me back to collect it was canceled and bpi returned monies + being helpful.
The sale was through Coreplant

1 dicembre 2025
Non scritta su invito
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Risposta di BPI Auctions

Hi David

Thank you for your 5* review, we really do appreciate it.

Kind regards
Jo
The BPI Team

Valutata 5 stelle su 5

I had a fantastic experience with BPI…

I had a fantastic experience with BPI Auctions. The entire process was smooth, professional, and far less stressful than I expected. The team was incredibly helpful, responsive, and patient in answering all of my questions. I especially want to recognize Katherine Lawson ), who went above and beyond to make sure everything was clearly explained and handled efficiently. Her professionalism, kindness, and attention to detail made a huge difference, and I truly felt supported every step of the way. I highly recommend BPI Auctions to anyone looking for a reliable and trustworthy auction service.

22 gennaio 2026
Non scritta su invito
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Risposta di BPI Auctions

Hi

Thank you for your 5* review, we really do appreciate it. I will pass on your comments to Katherine.

Kind regards
Jo
The BPI Team

Valutata 1 stelle su 5

Delivered unusable equipment – sold ‘as seen’

I purchased a Lincat Panther hot holding bin via this auction platform. The listing identified the item as a hot holding unit; however, when it was delivered, it transpired that the unit had been stripped of its control panel and internal PCB, rendering it completely non-functional.
While the exterior resembled the photographed item, the absence of the control system means this was effectively a stainless steel cabinet rather than a usable hot holding unit. Repair is uneconomical, leaving me nearly £600 out of pocket.
I raised this issue twice, explaining that the item delivered did not reflect a functional hot holding bin. Each time, the response relied solely on “sold as seen” terms, with no consideration of whether the listing accurately represented the usable configuration of the equipment.
This was a delivered item, meaning I relied entirely on the listing and photographs. In my view, there was no meaningful due diligence to identify that essential components were missing.
If you are considering buying catering equipment here, inspect in person or expect to take full risk, regardless of how the item is described. I will not use this platform again.

2 gennaio 2026
Non scritta su invito
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Risposta di BPI Auctions

Hi Duncan

Thank you for getting in touch. We understand how disappointing this must be. All items are sold on an “as seen” basis, with bids placed at the buyer’s discretion as per our terms and conditions.
As agents for the seller, we do not test or inspect items internally, and images are provided to show general appearance only.
All items are available to view prior to bidding, and we strongly advise inspection before bidding.

Kind regards
Jo
The BPI Team

Valutata 5 stelle su 5

Great customer service

Forgot my password and the password reset was going round in circles. Spoke with Katherine Lawson, who sorted the issue straight away.

8 gennaio 2026
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Risposta di BPI Auctions

Hi Luke

Thank you for your 5* review, we really do appreciate it. I will pass on your comments to Katherine.

Kind regards
Jo
The BPI Team

Valutata 5 stelle su 5

Fantastic service

Fantastic service - thanks

20 gennaio 2026
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Risposta di BPI Auctions

Hi Lance

Thank you for your 5* review, we really do appreciate it.

Kind regards
Jo
The BPI Team

Valutata 5 stelle su 5

Kathrine Lawson was fantastic

Kathrine Lawson was fantastic

19 gennaio 2026
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Risposta di BPI Auctions

Hi

Thank you for your 5* review, we really do appreciate it. I will pass on your feedback to Katherine.

Kind regards
Jo
The BPI Team

Valutata 5 stelle su 5

Easy site to use

Easy site to use, good communication after auction - thanks Katherine.

2 gennaio 2026
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Risposta di BPI Auctions

Hi

Thank you for your 5* review, we really do appreciate it. I will pass on your feedback to Katherine.

Kind regards
Jo
The BPI Team

Valutata 5 stelle su 5

Problems logging on to the Website

I had problems logging on to the website, I filled out the enquiry form and it was sorted the next morning, thank you and well done Katherine Lawson, really good customer service. Michael Holland

31 dicembre 2025
Non scritta su invito
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Risposta di BPI Auctions

Hi

Thank you for your 5* review, we really do appreciate it. I will pass on your feedback to Katherine.

Kind regards
Jo
The BPI Team

Valutata 5 stelle su 5

Very responsive

Very responsive - plenty of different auction types available.
Thanks the Katherine Lawson for her kind attention.

30 dicembre 2025
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Risposta di BPI Auctions

Hi

Thank you for your 5* review, we really do appreciate it. I will pass on your feedback to Katherine.

Kind regards
Jo
The BPI Team

Valutata 5 stelle su 5

To all at BPI auctions

To all at BPI auctions, making it pleasurable and enjoyable experience.
Thanks to Katherine for all the updates to my account.
Love the way its platform is laid out for all the upcoming auctions .
Have a Great Christmas and a Happy new year .

22 dicembre 2025
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Risposta di BPI Auctions

Hi

Thank you for your 5* review, we really do appreciate it. I will pass on your feedback to Katherine.

Kind regards
Jo
The BPI Team

Valutata 5 stelle su 5

Carol Allen

Carol Allen, Personal Assistant was most prompt and helpful with my enquiry.
Such a pleasure to find a company who have real people not AI to help us poor old humans :)

19 dicembre 2025
Non scritta su invito
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Risposta di BPI Auctions

Hi

Thank you for your 5* review, we really do appreciate it. I will pass on your feedback to Carol.

Kind regards
Jo
The BPI Team

Valutata 5 stelle su 5

We all need people whom understand our…

We all need people whom understand our situation more like they putting themselves in your situation then making a decision, guess it was really easy for Claire Allen to do that. Thumbs up to you , overally the company has great service (quick response)

11 dicembre 2025
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Risposta di BPI Auctions

Hi

Thank you for your 5* review, we really do appreciate it. I will pass on your feedback to Claire.

Kind regards
Jo
The BPI Team

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

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Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

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La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

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