DPD delivered parcel to wrong address. Spoke to DPD who advised that Bozu need to raise an investigation with DPD. I emailed Bozu 24 hours ago to ask them to do this and send me a replacement order... Leggi di più
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Scopri cosa dicono le persone
Bozu has honestly made sticking to a healthy routine so much easier for me. Between working full time and training regularly, finding the time to cook good meals can be difficult, but their servic... Leggi di più
L'azienda ha risposto
Incredible tasty and healthy food delivered perfectly. The food is so nice, feel full after every meal and you’re a getting quality product. I’ve tried loads of meal prep companies and Bozu is by far... Leggi di più
L'azienda ha risposto
I've been using Bozu's meal prep service for a few weeks now, and I'm incredibly impressed. Every week, they deliver fresh, perfectly portioned meals straight to my doorstep in Bolton. It's been a l... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Revolutionize your meals with BOZU! 🍽️ Fresh, flavorful, and delivered nationwide twice a week. Say goodbye to mealtime stress and hello to convenience and quality. It's time to elevate your eating game with BOZU. Order now and taste the difference!
Informazioni di contatto
UNIT 3L, Eaton Point, PR7 7NG, CHORLEY, Regno Unito
- info@bozu.co.uk
- bozu.co.uk
4,0
Molto buono
168 recensioni
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Ha risposto al 93% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
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Delivery Issue - but management dealt with
DPD delivered parcel to wrong address. Spoke to DPD who advised that Bozu need to raise an investigation with DPD. I emailed Bozu 24 hours ago to ask them to do this and send me a replacement order and no response. Also no phone number to contact them, only email, which is odd for a service-based business.
Update: had a direct call from the management team and two emails since. They have since dealt with it swiftly and I’m happy with the outcome
8 luglio 2026
Non scritta su invito
Feel misled over refund offer
Not a fan of subscription services which don't remind you before they charge. I am not organised enough to be thinking about the next week's delivery before this week's has even arrived! Been with Riverford and others for many years because they remind me and I feel less trapped.
22nd May Told full refund had been processed and personal details would be wiped from the system as requested
28th May They texted me. Told full refund had been processed on 26th May. I said it hadn't landed in my bank account. No response.
24th June Enquired about refund and told it was "switched to an account credit" because "the review was not taken down".
This series of events leaves me wondering whether the refund was processed in May as they stated (twice) and whether my details had been wiped as confirmed. How do you hold a credit on a wiped account?
I did cancel within 5 days rather than 7 because their website was down, but I tried on the live chat who said they would sort it. I do feel misled about the refund. And having it held to ransom over a favourable review is ethically-questionable for me.
Food was ok, but prefer Simmer on packaging, texture and reheating from frozen if I order too much.
24 giugno 2026
Non scritta su invito
Risposta di Bozu
Hi Jo,
We're sorry you're still unhappy with your experience.
We take concerns about refunds and customer service seriously. However, we don't make refunds conditional on customers removing or changing reviews, and we would never ask for a favourable review in exchange for a refund.
As your review refers to specific conversations and account activity, we're unable to discuss those details publicly. We're currently reviewing your case and would welcome the opportunity to clarify what happened regarding your refund and account directly with you.
If you're willing, please contact our customer support team quoting your review so we can investigate this fully and provide a complete explanation.
We appreciate all customer feedback, whether positive or negative, and we're committed to handling concerns fairly.
Incredible tasty and healthy food…
Incredible tasty and healthy food delivered perfectly. The food is so nice, feel full after every meal and you’re a getting quality product. I’ve tried loads of meal prep companies and Bozu is by far the best when it comes to quality (especially the meat) and flavour. Highly recommend
2 giugno 2026
Non scritta su invito
Risposta di Bozu
Hi there,
Thank you for your kind review.
We’re really pleased to hear you’re enjoying the taste, quality, and delivery of the meals, and that we stand out for you compared to other meal prep services. It’s great to know you’re enjoying the portion sizes and flavour, especially the quality of the ingredients.
We really appreciate your recommendation.
Food quality is consistently excellent…
Food quality is consistently excellent and the most flavoursome I have had from a meal prep company. The menu choice is really varied. I have had a couple of issues with the online experience but it is generally pretty decent and easy to navigate.
I noticed some have had poor customer service but I have never had any issues and always found the staff to be very helpful in resolving any issues I have had so far all round it is a 5 star experience.
30 maggio 2026
Non scritta su invito
Risposta di Bozu
Hi there,
Thank you for taking the time to leave such a detailed review.
We’re really pleased to hear you’re enjoying the quality, flavour, and variety of the meals, and that your overall experience has been 5-star. We also appreciate your feedback on the online experience and will continue working to improve this.
It’s great to know our team has been helpful whenever needed. We really appreciate your support.
Good variety of meals
The meals are prepared with good quality ingredients. The meals are tasty, well balanced and there is a good variety to choose from.
It's so helpful to have a well balanced meal every day, without the hassle of preparing it yourself.
27 maggio 2026
Non scritta su invito
Risposta di Bozu
Hi there,
Thank you for taking the time to leave a review.
We’re really pleased to hear you’re enjoying the quality, taste, and variety of the meals, and that the service is helping make it easier to maintain a balanced diet without the hassle of cooking.
We really appreciate your support.
Excellent Quality & Service
Absolutely amazing meal prep service! The food is always fresh, full of flavour, and portioned perfectly. Great variety on the menu and delivery is always on time. Highly recommend!
28 maggio 2026
Non scritta su invito
Risposta di Bozu
Hi there,
Thanks so much for your lovely review.
We’re really glad to hear you’re enjoying the food quality, variety, and reliable delivery service. It means a lot to know you’d highly recommend us.
We really appreciate your support.
Great meals and options to choose from
Great meals and options to choose from, been with these guys for years now, nowhere else to go better
28 maggio 2026
Non scritta su invito
Risposta di Bozu
Hi there,
Thanks so much for your ongoing support.
We’re really glad to hear you’re enjoying the meals and variety, and it’s fantastic to know you’ve been with us for years. We really appreciate your loyalty.
Thanks again for taking the time to leave a review.
A1 superb
A1 superb, this is what you call a real prep meal, exquisite taste and great service.
22 maggio 2026
Non scritta su invito
Risposta di Bozu
Hi there,
Thank you for your kind review.
We’re really pleased to hear you’re enjoying the taste and service, and that you’re happy with your experience overall.
We really appreciate your support.
The best tasting meal prep
I have used many meal prep companies and Bozu is by far the best tasting. Having meals you genuinely look forward to tasting week in, week out, makes it easy to stick to your diet. I cannot recommend enough! Great quality, great service.
27 maggio 2026
Non scritta su invito
Risposta di Bozu
Hi there,
Thank you for taking the time to leave such a positive review.
We’re really pleased to hear you’re enjoying the taste and consistency of the meals, and that it’s helping you stay on track with your diet. It’s great to know both the quality and service are working well for you.
We really appreciate your recommendation.
Take it from me this food taste…
Take it from me this food taste extremely good !!! And arrives in fancy packaging defo helps me maintain a hectic lifestyle and still eat correct to home to work or after gym … received my first box 6months ago and still using their service x M.C
22 maggio 2026
Non scritta su invito
Risposta di Bozu
Hi there,
Thanks so much for your review and ongoing support.
We’re really glad to hear you’re enjoying the meals and packaging, and that the service is helping make it easier to stay on track alongside a busy lifestyle and training. It’s great to have you with us over the past 6 months.
We really appreciate your feedback.
Great food
Great food, service and overall happy with what we received
23 maggio 2026
Non scritta su invito
Risposta di Bozu
Hi there,
Thank you for your review.
We’re really pleased to hear you’re happy with the food and service, and that you’ve had a positive overall experience.
We appreciate your support.
Meals are very well prepared
Meals are very well prepared - actual flavour and great portions sizes. A wide variety to choose from so you’re not spent for choices and customer service actually reaches out and are very receptive.
27 maggio 2026
Non scritta su invito
Risposta di Bozu
Hi there,
Thank you for taking the time to leave a review.
We’re really pleased to hear you’re enjoying the flavour, portion sizes, and variety of meals, and that you’ve had a positive experience with our customer service team. It’s great to know the range and support are working well for you.
We really appreciate your feedback.
Great food
Great food, great service been dealing with Jordan and Bozu for a long time
Recommended to family and friends
27 maggio 2026
Non scritta su invito
Risposta di Bozu
Hi there,
Thank you for your kind review and continued support.
We’re really pleased to hear you’re happy with both the food and service, and we appreciate you recommending us to your family and friends.
Thanks again for your loyalty.
Bozu has honestly made sticking to a…
Bozu has honestly made sticking to a healthy routine so much easier for me. Between working full time and training regularly, finding the time to cook good meals can be difficult, but their service takes all the stress out of it.
Every meal I’ve had has been packed with flavour, really fresh, and delivered exactly when expected. You can tell a lot of care goes into both the quality and the preparation.
What stands out most is how much time and effort it saves while still feeling like proper, high-quality food. I’d definitely recommend Bozu to anyone who wants healthy, convenient meals that actually taste nice.
30 aprile 2026
Non scritta su invito
Risposta di Bozu
Hi there,
Thank you for taking the time to leave such a detailed review.
We’re really pleased to hear that our service is helping make it easier to stick to a healthy routine alongside a busy lifestyle, and that you’re enjoying the flavour, freshness, and reliability of the deliveries.
It’s great to know the convenience and quality are making a difference for you. We really appreciate your recommendation.
Been using this meal prep for years
Been using this meal prep for years
Excellent service
Great delivery
Food is good and varies
Is reasonable priced
Would reccommend
1 aprile 2026
Non scritta su invito
Risposta di Bozu
Hi there,
Thanks so much for your kind review and long-term support.
It’s great to hear you’ve consistently enjoyed the service, delivery, and variety of meals, and that you feel it offers good value. We really appreciate your recommendation.
Thanks again for taking the time to share your experience.
Been using for years been brilliant…
Been using for years been brilliant every time and always on time food is great and filled with flavour
27 maggio 2026
Non scritta su invito
Risposta di Bozu
Hi there,
Thank you for your kind review and continued support over the years.
We’re really pleased to hear you’ve consistently had a great experience and enjoy both the flavour and reliability of our service. That means a lot to the team.
We really appreciate it.
Great quality meals - excellent for tracking macros
Posting an updated review - still using Bozu now and then - still 5 stars - prompt responses from the customer service team - delicious meals, reasonable pricing - happy customer!
27 maggio 2026
Non scritta su invito
Risposta di Bozu
Hi there,
Thank you for taking the time to leave an updated review.
We’re really pleased to hear you’re still enjoying the meals and finding them helpful for tracking your macros, as well as being happy with our pricing and customer service. It’s great to have your continued support.
We really appreciate it.
Very good quality
Very good quality
Consistently same good quality all the time you order
Choose them if you want keep yourself in a good shape without any effort on cooking
20 maggio 2026
Non scritta su invito
Risposta di Bozu
Hi there,
Thanks for your kind review.
We’re really pleased to hear you’re consistently happy with the quality of our meals. It’s great to know our service is helping make things easier for you.
We really appreciate your support.
Best uk mail prep
Undoubtedly the best meal prep service in terms of food quality and taste. Customer service is always there and in contact and will never leave you hanging with any sort of issue.
24 maggio 2026
Non scritta su invito
Risposta di Bozu
Hi there,
Thanks for taking the time to leave such a positive review.
We’re really pleased to hear you’re enjoying both the food quality and taste, and that our customer service has been helpful whenever needed. We work hard to make sure customers feel supported, so this is great feedback for the team.
We appreciate your support.
used Bozu for many years
used Bozu for many years, always fresh and always deliverd on time, cant fault the food, perfect guys!
19 maggio 2026
Non scritta su invito
Risposta di Bozu
Thanks so much for your continued support over the years!
We really appreciate your loyalty and are delighted to hear you’re still enjoying the freshness and reliable delivery. It means a lot to the team to get feedback like this.
Thanks again for being part of Bozu 💚
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