Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Great prices even better then certain discount stores, food arrived with lengthy expiry dates. Packaged extremely well, and everything was recyclable. Products were selected into plastic bags yo preve... Leggi di più

Valutata 4 stelle su 5

My greatest criticism of Bother has to be the sheer frustration of seeing so many products out of stock which I otherwise would of selected. This limited my choice of selection so I was not happy... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

I have used Bother for a long time. They are generally great. Deliveries on time and efficient. There are occasions when things are not so great - leaks or crushed items but these have generally been... Leggi di più

Valutata 5 stelle su 5

Really impressed with the service and products. Previous reviews mentioned some spillages, so it is good to see that packaging got improved and everything liquid was in separate bags. Also,the expiry... Leggi di più

Dettagli dell'azienda

  1. Servizio di consegna di prodotti alimentari
  2. Minimarket
  3. Servizio di consegna
  4. Negozio di alimentari
  5. Supermercato

Scritti dall'azienda

We're Bother, here to save you and the planet from household shopping. Delivering what you need, when you need it with no subscription. We save you time, money and cut your household carbon emissions.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

7327 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent Service with a few things to be aware of

Website easy to use, delivery was very quick and the packaging was also very good. No damaged items.

Couple of things to be aware of:
1. The ordering and deliery is very fast, which is good, but it means if you forget something you can't easily edit your order (there is no time), so check your basket is correct before you submit.

2. If you are not logged in, but add items to your basket.. if you then login you can lose your 'current' basket if you had a previous basket (even if it's old or had 1 item in it)

10 maggio 2023
Valutata 2 stelle su 5

The van service let Bother down

The van service let Bother down. The items inside the boxes were packaged to Bother's normal high standards. Sadly the van firm let Bother down by delivering boxes which had been soaked through, had become weak, were upside down & falling apart. Luckily nothing was broken but one of the glass jars had been hit & the seal was iffy.

10 maggio 2023
Valutata 2 stelle su 5

My order was damaged in transit and…

My order was damaged in transit and returned to the depot. Your website/email says customers will be warned of any delay. I was not warned. I was eventually contacted by email after chasing my order when it hadn't arrived after half an hour after my delivery slot. I got an apology & the order was resent 3 days later (I wasn't asked if this was convenient) and it was missing items from my original order, the cost of which was refunded as was my next day delivery charge. All in all a poor show for my first Bother order. I'd have expected a voucher or something for all that inconvenience.

18 maggio 2023
Valutata 1 stelle su 5

Two deliveries never got to me

Two deliveries never got to me - Sent to a completely different address - on.line contact so hard to get hold off no apologies no update avoid

9 maggio 2023
Logo di Bother

Risposta di Bother

Hi Margaret,

Thank you so much for taking the time to review your Bother experience, we really appreciate it.

I can see that you had a few open chats across email and our online messager. It looks like our team, in order to avoid confusion on our side, tried to condense all responses into one central chat - we're sorry if this came across as though we were not sorry or that it was hard to contact us. We really do try to make it as easy as possible to speak to a member of the team.

Unfortunately, it looks like your original order and replacement order were both damaged and with this in mind, we issued a full refund along with our sincerest apologies and commitment to look into what went wrong. Rest assured that this is being looked at.

We're really sorry it didn't work out this time around, but instead of having you waiting around for a third replacement, we thought it best to investigate what was going wrong so we can fix the underlying operational issues.

We hope you enjoy the bank holiday weekend and the sun is shining where you are!

Take care,
The Bother team

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

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