Borges & Scott Recensioni 

50
•
TrustScore 4.5 su 5

4,4

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Valutata 5 stelle su 5

First Panama Hat, helpful telephone sales and follow-on via emails - always answered quickly. My measuring was not great, so I had to return the first one and get one 2 CM smaller, and still use the t... Leggi di più

Valutata 5 stelle su 5

Delivery says 2-4 days, and it arrived day 3, so that's smashing. I used their sizing guide, and the fit is absolutely perfect. The product (Nevis tweed cap) is fantastic. Orb marked genuine Harris... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I wanted to replace an old panama, but was rather bewildered by the extensive choice Borges & Scott has to offer. Erika was most helpful and advised on a style she deemed suitable for my needs. It arr... Leggi di più

Valutata 5 stelle su 5

I have been searching for quality traditional flat caps. The newsboy cap defines my personality. Finding a British made Harris Tweed cap was awesome! My Tay is high quality, fits perfect, brings... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di cappelli

Scritti dall'azienda

The UK's leading Panama hat specialist based in Bristol. Borges & Scott is a family run business with many years experience offering the finest Panamas, felt hats, tweed caps and other hats. We pride ourselves in offering a friendly and accommodating service to our customers around the world. Our Panamas are made by hand by our team of weavers and craftsmen in Ecuador (home of the Panama hat) and we ship around the world.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

50 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,4

Tutte le recensioni

(50)

12 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Nice hats...

Good product. Speedy delivery to US. Thx

23 maggio 2023
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Risposta di Borges & Scott

Hi - thank you for the great review! We're glad you bought your hat from Borges & Scott and we hope you enjoy it for many years.

Valutata 5 stelle su 5

Great product

Great product; light, breathable, good fitting size, comfortable to wear and it's beautiful. Thank you,

29 maggio 2023
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Risposta di Borges & Scott

Hi - thank you for the great review! We're glad you bought your Panama hat from Borges & Scott and we hope you enjoy it for many years.

Valutata 5 stelle su 5

Unrivalled quality.

Bought the Drake flat cap after an exhaustive web search for a wax cap. The quality and comfort of the cap is second to none. The craftsmanship and quality of materials are top notch. Thank you Borges and Scott.

12 ottobre 2022
Non scritta su invito
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Risposta di Borges & Scott

Hi - thank you for the great review! We hope you enjoy your hat for many years and thank you for your kind feedback.

Valutata 5 stelle su 5

Bought the Feroda hat online

Bought the Feroda hat online. It arrived very quickly and was well packaged. I ordered the largest size that was available and it fits just about. Quality is good considering the price paid. Not complaints. I plan to order a few more in the future.

14 marzo 2023
Non scritta su invito
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Risposta di Borges & Scott

Hi - thank you for the great review! We hope you enjoy your hat for many years and thank you for your kind feedback.

Valutata 5 stelle su 5

Great Product, great Service

Bought a Panama hat through their website. Arrived quickly but I had ordered a size slightly too big. Returned it using their procedures and a replacement arrived within a few days. I couldn’t be more pleased with the product and their outstanding customer service. I will definitely be using this company for my future hatter requirements!

7 agosto 2022
Non scritta su invito
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Risposta di Borges & Scott

Hi - thank you for the great review! We hope you enjoy your hat for many years and thank you for your kind feedback.

Valutata 5 stelle su 5

I wish every company had a Customer Support Team like Borges & Scott

I would like to strongly commend Darren and David, as well as the entire Borges & Scott team, for the outstanding Customer Support I have received. I had an issue with my original B & S Signature Classic Panama hat, partly my mistake, and it shrank in size to an uncomfortable level. I contacted B & S about a possible exchange or discounted replacement, since I believed my hat to be beyond the exchange warranty period. They emphatically stated there was no issue and would send a replacement, at no charge whatsoever.

I received the new hat approximately 1 1/2 weeks later, only to find it was the incorrect style. Again, I reached out and Darren answered every question and concern I had, even through the heatwave the UK is currently suffering in. Within a couple of days, I was sent an RMA Pre-Paid shipping label to return the incorrect hat and the proper new hat is on the way right now.

I can't say enough about Borges & Scott and their entire team. I received multiple, completely random, compliments regarding my B & S Signature Panama hat. You will never be disappointed in the quality of any hat you may purchase, from the time of order to receipt or the completely outstanding support staff members should you have any issues or concerns.

I truly wish every company had a team like Borges & Scott to support the quality product they provide, virtually no questions asked. Thank you Darren and David! Your support is what a truly reliable, reputable, and caring business should be!

Personally, I rate a company on how they handle any issues I may have and how I am treated, if I need them. That interaction and support is often worth so much more than the actual product I had concerns about! Borges & Scott is truly a first class shop!

21 luglio 2022
Non scritta su invito
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Risposta di Borges & Scott

Hi - thank you for the great review! We hope you enjoy your Panama hat for many years and thank you for your kind feedback.

Valutata 3 stelle su 5

So I bought an Irish linen flat cap for…

So I bought an Irish linen flat cap for my partners birthday ,I knew when ordering that it may come a day late.they state 2- 4 days delivery.that was last Wednesday we are at day 6 now and still waiting .emailed company someone by the name of Darren said they would look into it im passed caring now.and would like a refund poor service. However after a lovely email from Darren in customer service s they managed to do a next day delivery it was royal mail that messed up.

12 luglio 2022
Non scritta su invito
Valutata 5 stelle su 5

Fits perfectly and looks amazing

I just wanted to write and say how delighted I am with the new hat. It fits perfectly and looks amazing - I can't wait to wear it! It was lovingly packaged and the addition of a dust bag was a nice touch. So thanks - I will definitely be recommending you to friends and look forward to shopping with you again.

21 maggio 2022
Non scritta su invito
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Risposta di Borges & Scott

Hi - thank you for the great review! We hope you enjoy your hat for many years and thank you for your kind feedback.

Valutata 5 stelle su 5

Bought via Amazon

Bought via Amazon, very responsive to enquiries, fast shipping and great quality.

26 agosto 2021
Non scritta su invito
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Risposta di Borges & Scott

Hi - thank you for the great review! We hope you enjoy your hat for many years and thank you for your kind feedback.

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