The Boot Repair Company Recensioni 

447
TrustScore 4.5 su 5

4,7

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Valutata 5 stelle su 5

Just received my Red Wing Boots back after having a re condition and new vibram sole fitted . Absolutely Superb!!! The quality of craftmanship was brilliant, they are like a new pair of boots . Actual... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I bought some Valencia sandals on Vinted but during delivery one of the tassels came off (allegedly!). This was refunded in order for me to send them to the boot room for repair. It then transpired... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The web site is easy to use. Rachelle from The Boot Repair Company answered my questions regarding the repair required and the order process was straightforward. The repair was carried out faster than... Leggi di più

Valutata 4 stelle su 5

Ik heb mijn Birkenstock Montana opgestuurd om te herzolen. Ze lopen weer als nieuw. Top job. Voor die 9 tientjes heb ik geen nieuwe. Minpuntje is de levertijd. Ze konden me wel prima uitleggen dat z... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Calzolaio

Scritti dall'azienda

Your trusted destination for premium boot restoration and care. At The Boot Repair Company, we understand the unique bond between individuals and their favourite pair of boots. Whether it's a cherished family heirloom, a reliable work companion, or a stylish fashion statement, we believe that every pair of boots deserves the utmost care and attention.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

447 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(447)

148 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Treasured DM boots back as good as new.

Met the team at the DM store event in Brewer Street, Soho. Really friendly and knowledgeable. The options for repair were excellent.
My treasured DM boots have come back as good as new.
Brilliant experience.

9 maggio 2026
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Risposta di The Boot Repair Company

We're really pleased you've had such a great experience with the whole service. Thank you for the review we really appreciate it!

Valutata 5 stelle su 5

excellent service

excellent service - its like having a new pair of boots but already worn in. Turn round time well within what is expected

1 giugno 2026
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Risposta di The Boot Repair Company

Best of both worlds Barry!

Thank you so much for the review we really appreciate it.

Valutata 5 stelle su 5

My precious Dubarry boots live on…

I recently had my Dubarry boots re-soled and I am delightedwith the service.
I was so disappointed when the soles of my Dubarry boots started to split as they were a purchase I could afford only once in my lifetime. I was pleased to discover this company and amazed at the ease and efficiency of the whole process of ordering and paying for the repair, and the communication from the factory.
I'm overjoyed to have my boots back, as good as new, for less than the price of a pair of 'lookalikes'.
In this age of throwaway culture and built-in obsolescence, this company does a wonderful job.

14 aprile 2026
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Risposta di The Boot Repair Company

Thank you Ruth we really appreciate your kind words and we hope your precious Dubarry boots serve you well for many more years!

Valutata 5 stelle su 5

This company is very efficient and…

This company is very efficient and their work is high quality, they repaired my much loved dubarry boots, which had literally fallen to pieces to a near new condition, my only criticism is the delivery company! They need to review their service.

27 maggio 2026
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Risposta di The Boot Repair Company

Thank you for the review Marilyn we really appreciate it! Apologies for the headache with the courier, we're currently in the process of changing which is good news (although it's taking longer than expected). We all hope your Dubarrys serve you well! :)

Valutata 5 stelle su 5

My Zamberlan boots heels were both worn…

My Zamberlan boots heels were both worn through. I opted for BRC as I was able to drop them to the company in person (local to a relative). This was following an initial enquiry where I sent pictures of the boots and the wear that needed to be repaired.

I was updated that the needed more extensive repairs - initially it was a “re sole” (total cost £82:90) then I was told they needed mid sole and rand. It was £45 extra.

The boots were returned (following additional payment) in about 2 weeks or so.

Repairs look very good. Soles look robust. I’ve worn them 2/3 times now and have encountered no problems.

Although it might seem expensive (in some opinions) I was ok to pay it as I love these boots and know they are comfy and waterproof. I can’t speak for the longevity but it there are any issues I would hope BRC. would deal with it appropriately.

5 marzo 2026
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Risposta di The Boot Repair Company

We really appreciate this review Mark and we all hope your Zamberlan boots serve you well for many more years!

Valutata 5 stelle su 5

Unbelievably great service from this company

Unbelievably great service from this company. Actually did what they said they could. Great communication from Rachelle at every stage. Quoted 4 weeks turnaround but only took 9 days from me posting to receiving the boots back as good as new. Highly recommended and very satisfied

15 maggio 2026
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Risposta di The Boot Repair Company

Music to our ears Ian! Thank you for the kind review we really appreciate it.

Valutata 5 stelle su 5

Super service

Super service, lovely people and excellent results. Two treasured pairs of boots brought back to life. Thanks to the skilled craftspeople of Leeds.

12 maggio 2026
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Risposta di The Boot Repair Company

Thank you Jeremy that's a very nice review and we really appreciate it. We hope both of your treasured boots serve you well for many years to come!

Valutata 5 stelle su 5

Really good service

There was a clear communication process, instructions were easy to follow. My boots have been resoled and look brand new. I will not hesitate to use the boot repair company again.

18 maggio 2026
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Risposta di The Boot Repair Company

Thank you for the review Laura we're really pleased to hear you're happy with your boots!

Valutata 5 stelle su 5

Due to a freak accident kick starting…

Due to a freak accident kick starting my vintage motorcycle into submission it kicked back and knocked my heel of my sidi motorcycle boot leaving it looking like a dog's tongue on a summer's day 🤬I found the Boot Repair Company on the internet and got in touch from then on it was a very easy and quick process to get the boot repaired. I went to the trouble off dropping it at one of their depots (Leeds) because no boots = no Riding .. they quickly repaired my boot ( returned by UPS) and I am very pleased with the repair 😍 highly recommend this company now back on the road thankfully 🏍️

20 aprile 2026
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Risposta di The Boot Repair Company

Happy travels friend! Hope they serve you well, and thank you for the review we really appreciate it.

Valutata 5 stelle su 5

SUPERB service

SUPERB service. My trainers were repaired and returned in speedy time. The level of workmanship is outstanding. A great pair of trainers now have a new lease of life. Highly recommended. Thank you.

13 maggio 2026
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Risposta di The Boot Repair Company

Thank you for the superb review Jason! We're incredibly grateful and we hope your trainers serve you well.

Valutata 5 stelle su 5

Authentic Birkenstock repair

After some advice from The Boot Repair Company over whether my favourite Birkenstocks needed a resole or rebuild on this occasion, I sent them off and they were back on my feet just a week later looking like a brand new pair of shoes. Same uppers but attached to a new authentic footbed and sole. This is the second time this pair has been renewed, and I have no doubt The Boot Repair Company will be doing these and others for me again in the future.

5 maggio 2026
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Risposta di The Boot Repair Company

Over the moon to hear this Briony! It's great to hear we have kept your Birkenstocks going twice! Thank you for the kind review we really appreciate it.

Valutata 5 stelle su 5

Just wanted to acknowledge the quick…

Just wanted to acknowledge the quick and professional service from The Boot Repair Company. I thought i was going to have to buy my wife a new set of Dubarry boots, but they not only did a complete resole, they also bought them back the suede to near new finish.

29 aprile 2026
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Risposta di The Boot Repair Company

Thank you Andrew we really appreciate the kind review and we're pleased that we exceeded expectations!

Valutata 5 stelle su 5

Dubarry boot repair - The Boot Repair Company.

I have no hesitation in recommending The Boot Repair Company.Their craftsmen have repaired my dubarry boots and they look like new .All the staff were very kind ,friendly and efficient .The boots were returned to me within time schedule and the price was very reasonable for such an excellent service.

28 marzo 2026
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Risposta di The Boot Repair Company

We're very thankful for your recommendation Hilary!

Valutata 5 stelle su 5

Amazing company highly recommended

Amazing company not cheap but worth every penny. Great company to deal with. Very impressed by skill and expertise

24 aprile 2026
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Risposta di The Boot Repair Company

Thank you Michael we really appreciate the kind review!

Valutata 5 stelle su 5

Re-soled a pair of old Redwing boots…

Re-soled a pair of old Redwing boots that were heading for the bin. Great service and very quick turn around time. Really pleased with the end result. Now I know this is an option I’ll be breathing new life into my old boots in future.

16 aprile 2026
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Risposta di The Boot Repair Company

Thank you so much for the kind review Alastair we're pleased to hear you'll consider repair in the future!

Valutata 5 stelle su 5

Absolutely Fabulous

I can't praise the service and workmanship of The Boot Repair Company enough, booked online to have Dr Martens re-soled, they were picked up on a Wednesday and delivered back the following Thursday morning and look amazing. Fantastic service from start to finish. I am so glad we found this company.

21 aprile 2026
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Risposta di The Boot Repair Company

Thanks for the review Maureen we really appreciate it! Pleased to hear you're happy with the service.

Valutata 5 stelle su 5

Highly recommend!

Great communication setting up my repair and they answered everyone of my million questions so I had complete peace of mind.

When the boots were done, they were exactly as discussed and im super happy with them.

Would recommend to anyone.

20 aprile 2026
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Risposta di The Boot Repair Company

Thank you so much for the recommendation Maxine we really appreciate it! Pleased to hear you got exactly what you wanted.

Valutata 5 stelle su 5

Old Timberlands repaired

Around 25 years ago I bought a pair of timberland boots but never really got on with them and they ended up in the bottom of my wardrobe. A few weeks ago I found them and tried them on only to find they were much more comfortable but the gunk used to stick the soles to the uppers had perished and they were coming apart. I almost decided to bin them but after finding that the Boot Repair Company fixed Timberlands I decided to send them off for a repair, since they did a great job with my DMs,with a welt, leather mid sole and new vibram sole. Just over a week later they are back and better than ever. They fit beautifully and are comfortable to wear. I can’t rate them highly enough and would happily recommend their services

17 aprile 2026
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Risposta di The Boot Repair Company

Over the moon to hear we have kept both your Timberland boots going and your Dr. Martens in the past John! That's fantastic news for us and we really appreciate your kind words.

Valutata 5 stelle su 5

Dubarry boots full sole repair: Totally recommended!

I've always been sceptical to spend the money on repairing boots when you can get a second hand pair for cheaper than repair costs....but I thought I would give it a go as my Dubarry boots were in pretty good shape other than the soles completely coming away. I am so pleased I went with The Boot Repair Company. I have just got my boots back and they look great! The new soles look far better quality than the originals and my boots look almost new...very impressed and would 100% do it again and recommend the service. Yes, for someone like me...the repair cost is very expensive...but well worth the price for an expensive pair of boots...it really is. The whole process took just over 4 weeks, but was simple and I was kept up to date with the progress and...because I'm a bit of a skinflint, I was really pleased that the boots were returned in a large cardboard box that can be kept as a boot storage box! Thank you. A very happy customer.

15 aprile 2026
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Risposta di The Boot Repair Company

We're over the moon for you Chantelle! Thank you for the review we really appreciate it.

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