BONDED Haircare Recensioni 

68
TrustScore 4.5 su 5

4,7

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Valutata 4 stelle su 5

There had been an issue with lack of communication, but the owners have now reached out to me to work things out. They have given me a sincere apology and sent me a complimentary bonding duo which I a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I absolutely love what Bonded does for my hair, it's more manageable and straightens to a soft polished look. I highly recommend this product to anyone who wants beautiful locks!

Valutata 5 stelle su 5

I’ve been using Bonded for over 5 years. I’ve got blond hair that’s has regular colour and this treatment keeps my hair in fantastic condition. My go to! Highly recommend

Valutata 5 stelle su 5

Although the shipping takes time, I have to give my experience with Bonded Haircare 5 stars! The product is easy to use, doesn't have a weird/strong smell, and it has left my hair silky and manageable... Leggi di più

Dettagli dell'azienda

  1. Negozio di prodotti per capelli

Scritti dall'azienda

Designed and produced by renowned Australian cosmetologists, the BONDED Keratin Mending Treatment includes an easy, four-step process which will leave your hair healthier, smoother, and frizz-free for up to 3 months by combining keratin and collagen proteins without any nasties or animal testing.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

68 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(68)

16 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent

This product is a game changer. I’ve been using Bonded for almost a year and my hair is smooth and frizz free. Easy to use and delivers. Highly recommend!

13 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

Excellent product, works as intended

I have used this product a few times now and it works exactly as intended. It produces frizz free, manageable, smoother hair. There is a difference after each use. As well, I have experienced exceptional customer service from the customer service team. They are responsive and considerate. I am recommending this product to friends and family and will continue to purchase it.

31 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

Fantastic products and Customer Service

Fantastic products and even better customer service. I had an issue with customs charges on my order coming into the UK. When I raised this with Bonded they resolved the issue immediately so I was not out of pocket. Will definitely use again and recommend to others.

8 febbraio 2025
Non scritta su invito
Valutata 5 stelle su 5

I have been using Bonded for over two…

I have been using Bonded for over two years. Prior to this I was visiting a hairdressers and spending $300 every three months. I have also tried other at home solutions with no joy. My hair is mainly straight, but the texture is frizzy. Bonded keeps my hair pretty smooth for at least one month. You do need to reapply reasonably often, but a bottle lasts ages (I have shoulder length hair). A product well worth buying!

30 dicembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Great product!

This product is easy to use and my hair is much more manageable. So much better than going to the salon for an expensive treatment that uses formaldehyde!!

22 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Works perfectly...until your hair gets wet!

Im disappointed to report this product was a waste of money.
I really wanted it to work, but it just doesn't.
I highly suspect the people who have left positive reviews havent yet washed their hair!
If it was done in a salon, i would definitely be asking for my money back. Dont waste yours like i did!
I followed the instructions exactly and was so happy with the results...my hair was so soft, straight and shiny...until it got wet.
Before I had a chance to wash it, I got caught breifly in a light rain. The outer layer of hair sprang back to normal.
Then when I did wash it (with sulphate free products), it all went back to normal.
So the whole treatment and application is basically the same result as if you use a serum and give your hair a really good straighten with the iron.
Side notes:
#1 - Don't leave a review until you get your hair wet!
#2 - When applying, it will find and sting you in any small cuts you may have not noticed on your hands. Not sure whats in it, but considering you need a well ventilated area it cant be good (I had window open and exhaust fan on but still really strong)
#3 - I was a bit suss as to why Bonded/Troya are not on Google reviews. Its usually because a company has had too many bad reviews and delete it or dont set it up so they can control reviews. This company directly solicits reviews from customers and only publish the good ones on their website. Looks like they given themselves a more genuine looking 4.9 stars, but this is not real or unbias! They have selected what goes on their own website. And anyone with website knowledge knows this is possible with the right plugin. Only linking google reviews with your website gives an unbias score.
I received multiple review requests via email offering 10% off my next order if I give a review. Lucky i didnt do this before i got my hair wet!

17 novembre 2024
Non scritta su invito
Logo di BONDED Haircare

Risposta di BONDED Haircare

Hi Kay, thank you so much for your review. Would you please email us via support@bondedhaircare.com with your order number? Would love to share some info and insightful tips.
A couple of things that we can certainly elaborate on, speak over the phone (if you like), even FaceTime, or even send helpful videos on!
1. All keratin treatments (even in salon treatments) require users to blow dry their hair after a wash. It is an essential part of keratin. This is because keratin treatments are heat activated. A quick blow dry will re-instate your results.
2. All keratin treatments (even in salon treatments) lead to better results with repeat use. This is especially the case for thick, coarse, or curly hair. As with anything, individual results vary so this is so important (especially with thicker hair)!
3. Kay, we are only ever an email, phone call, or message away. We are small family business here in Australia (not a large corporate as you might think) and actually started BONDED out of our humble little salon here in Sydney! BONDED was (and still is) used as in-salon keratin treatment. So don't be afraid to please email or message us if you haven't already! We are real people and here to help!
4. We don't (or can't) hide any reviews on here, Google, or anywhere else at all! A lot of website review apps filter low rating reviews to the bottom of a page. So let me know your order number and I will see if we can bump yours to the top! We encourage feedback and don't hide it at all. Our salon and BONDED are all here and available to rate! Again, we are real people and simple family business here in Sydney, Aus! Would love to give you a phone call and talk you through how you can get the best results here.
5. Kay, I can assure you - up to 70% of our BONDED customers are repeat customers. I appreciate your feedback as I think we should have included more information for you on how important the post wash blow dry (and re-application) is. This is they key to great results! Hair is just like skin - with continued use, you will reap the rewards!
6. Some of our happiest customers are in harsh climates with harsh weather (rain, humidity, etc.). That is exactly what BONDED is for!
7. With a lot of customers looking for better results, we find that they just need to be more careful with the heat application/flat iron process! Top tip - this honestly is the only difference between getting keratin done in salon and at home (assuming it is the BONDED formula which is formaldehyde free).

So Kay, we'd absolutely love to help, give feedback, jump on a call, or help in any way possible.

Please do email us if you haven't already or please provide your order number and we will resolve this in any way we can!

Looking forward to hearing from you.

From Ava, Ronda, Harvey, and our salon team! x

Valutata 1 stelle su 5

Does not work at all!

To be fair to Bonded, I have done this twice before submitting my review. Firstly, add 5 days to the expected delivery date, don't trust the delivery date given by Bonded. First time I tried Bonded, I thought I used too little and didn't use my flat iron properly and my no sulfate shampoo had not arrived so I had to use a shampoo with sulfate. I had more hairfall immediately after using the shampoo that made my hair so dry. For the next few days, more hair dropped and it took a week to go back to normal. There was totally no change to my hair texture, it was still very curly, ruly, messy and frizzy.

Fast forward to two weeks later, I did it again, this time round, I made sure I do not make the same mistake again. I made sure I applied enough treatment to my hair and I used a normal hairdryer instead of my airstrait so that I will know which hair is not properly straightened after that. I took my time to do each strand properly and washed my hair two days later with a no sulfate shampoo. After my hair was dried, my hair was still the same as before, curly and frizzy.

I can't believe I spent $81 on some useless products that does nothing at all. Reviewers, please do not review until after you have washed your hair. I believed many reviewers reviewed straight away on that day. Your hair is straightened because you used a flat iron to straighten your hair. It is not because of this treatment! All of you are misleading buyers into buying this, thinking that it really works.

12 novembre 2024
Non scritta su invito
Logo di BONDED Haircare

Risposta di BONDED Haircare

Hey JT!
Would you please be able to email us via support@bondedhaircare.com if you haven't already?
We'd absolutely love to help provide some pointers.
A lot of our customers here are not providing reviews right after use. Our emails for reviews are sent quite a while into their treatment. Around 70% of our customers are also repeat users.
BONDED is also an in-salon treatment. We're a small family business here in Sydney, Aus - no secrets, or anything to hide! We are here to help you get the best out the treatment so please do let us know how we can reach you if you haven't already!
JT, we can assure you - the treatment does work. Even in the harshest of climates. So, let's make it work for you or resolve this in any way possible :)
It sounds like you do have particularly coarse and thick hair (lucky you!) so all this means is a bit more time and care with using the treatment. However, all hair types tend to see great results over time.
Keratin treatments (all of them) are heat activated, require repeat use for optimal results, and do need time. We'll send out a sulphate free shampoo and conditioner if you need one! We simply want to see you get the best out of BONDED!
I would also love to help with the delivery issue it sounds like you had so I look forward to hearing from you!

Valutata 5 stelle su 5

Love This Product - A Black Woman's Review

Although the shipping takes time, I have to give my experience with Bonded Haircare 5 stars! The product is easy to use, doesn't have a weird/strong smell, and it has left my hair silky and manageable without destroying my curl pattern. I couldn't be happier with my results!

2 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Love Bonded

Love Bonded, great product I can use in the comfort of my own home. It’s simple to use and have saved hundreds of dollars from salon treatments. Have been using Bonded for about a year now and happy with results.

1 dicembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Just try it

I cannot believe I got the same result I get from my stylist. I haven’t washed my hair, but I feel the effect will last.
It was easy to use, blow drying my hair was fast and my hair felt really soft. Then I used the straightener and my hair looks good! What I liked the most is that it doesn’t have a strong odor.
Let’s see how my hair looks after the shower…
Just try it! I think you will like it too.

17 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

No more frizz

I have very thick, wavy hair. I live in Brisbane where the humidity is high so I've tried many products to tame my mop! Always reluctant to buy new products, but this time I'm very glad I did. Bonded has worked really well on my hair. The frizz, even on a humid day, has dramatically reduced. Very happy with the product and will buy again!

20 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

This product did just what I was hoping…

This product did just what I was hoping it would. I live in a very humid area and my hair can be extremely frizzy. I have been getting Brazilian Blowouts but as my hair is changing to more gray and becoming more coarse they aren't lasting as long as they used to. I love the freedom of being able to give myself a treatment when needed and was very happy with the results. My hair feels soft and can easily be straightened with a quick blowdry and light passes with my straightner. I was meticulous in the application and did 8-10 passes with my straightner using small sections of hair just like when receiving a BB. Very pleased with the result and especially like the fact it is a healthier alternative to BBs.

17 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Very impressed!

I just used bonded for the first time and so far I really love the results. My hair is softer and silkier and less frizzy. I live in humid Florida, so when I go outside, a little bit of frizz does take over, but definitely not as much as before. And it just feels soft and silkier than before. I will definitely use it again in a few weeks. It’s a great product and a great price since I will get a few uses out of the kit.

4 settembre 2024
Non scritta su invito

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