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Valutata 5 stelle su 5

I had inadvertently created two subscriptions for one of my supplements. I was shipped two bottles within days of each other. I reached out to BodyHealth & Michelle immediately helped me with my issue... Leggi di più

Valutata 5 stelle su 5

Love perfect amino products! I have been using the amino acid powder, electrolytes and creatine! I’ve noticed great results so far with more energy and greater output at the gym. The customer s... Leggi di più

Valutata 5 stelle su 5

Bodyhealth’s Customer Service is outstanding. In particular, Bekah is a pleasure to speak with, and she handled my questions and concerns perfectly. Bekah went the extra mile, so to speak, making sur... Leggi di più

Valutata 5 stelle su 5

I am really appreciative of Michelle's efforts to help us. We have a monthly order on subscription, and one month I forgot to change the address after we returned from vacation. Her and their team qu... Leggi di più

Dettagli dell'azienda

  1. Negozio di vitamine e integratori
  2. Servizio per il fitness e l'alimentazione

Scritti dall'azienda

We’re a group of individuals who are passionate about health, quality of life, and the environment in which we live. We are here to help YOU with information and supplements you can use to increase quality of living.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

532 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 37% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(532)

427 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Great Product - Horrible Customer Service Experience

It's sad that Customer Service for such a great product, can be so bad! I really did like my Aminos however I can't in good concience continue to buy it after this.

Let me begin by saying I have used many of the Body Health products beginning in 2023, most of which I found to be exceptional. In fact during my exchange with Customer Service I actually counted my orders to see how many I had placed in the past 3 years. While I didn't add up the dollar amount, I ordered their product on 27 different occasions, almost 10 per year!

What really 'got my feathers ruffled' began when I realized my order was missing. I contacted Customer Service and they told me it had been delivered and I should check around the building and with others in the office. Well there are only 3 of us in this office and the building is small - only one door. It clearly wasn't here. They proceeded to send me a picture of the door it was delivered to (LEFT by) and as you can guess, it wasn't my door. No problem right? Just send me another container and life will be good. Oh no, I am told that they will “send me a one time courtesy replacement” which sure sounds like another way to say, “we’ll do you a favor and replace the item that the delivery driver left at the wrong address and you didn’t receive at no fault of your own.” Oh thank you so much!!

Not only were they going to do me the FAVOR of replacing the item I didn't receive, but they wanted me to send a "different more secure address" before they would send it. WTH!

Let's Sumarize:
- I didn't reveive my package
- It was clearly delivered to the wrong address
- They wanted to send me a "one time courtesy replacement" (which make me wonder, what if the delivery driver delivers it to the wrong address again? Will they not replace that one?)
- Now they won't deliver to the address where I had received 27 successful deliveries (funny how it’s more ‘secure’ when the delivery driver actually delivers it to the address intended rather than some random location)

Bottom line, they have lost an obvously loyal and regular customer. So sad as I really did like their product!

6 marzo 2026
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Risposta di BodyHealth

Thank you for taking the time to share this detailed feedback. We’re truly sorry for the frustration this experience caused, especially given your long‑standing loyalty to BodyHealth. We understand how disappointing it is to have an order delivered incorrectly and how our wording and process in this situation felt unsupportive. That’s not the experience we aim to provide.
We appreciate you bringing this to our attention and would welcome the opportunity to review this further and make things right. If you’re open to it, please reach out to us directly with your order details so we can assist. -Alexa

Valutata 5 stelle su 5

This was my first time purchasing…

This was my first time purchasing product from BodyHealth and I had to make a return. Michelle from customer service made it so easy for me to make my return. She replied quickly and was very helpful and polite. Great customer service!!

6 marzo 2026
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Risposta di BodyHealth

Thank you for your great review! We’re so glad Michelle was able to make your return process easy and provide quick, helpful support. We truly appreciate your feedback and are happy to hear you had a positive first experience with BodyHealth. -Alexa

Valutata 5 stelle su 5

Quick help! Jordan is awesome

Jordan is a gentleman and quick to help!
I really appreciate the info he gave me on swapping products for my subscription and the info on the new product I added!
Made it so easy 🙌 😌
Thanks for all yall do
Godspeed

5 marzo 2026
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Risposta di BodyHealth

Thank you for the great feedback! We’re glad Jordan made everything easy and helpful for you. We appreciate your support. -Alexa

Valutata 5 stelle su 5

I needed to cancel a dual subscription…

I needed to cancel a dual subscription and Michelle got my request taken care of promptly.

5 marzo 2026
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Risposta di BodyHealth

Thank you for your feedback! We’re glad Michelle was able to take care of your subscription cancellation quickly and make the process easy. We truly appreciate you taking the time to share your experience. -Alexa

Valutata 5 stelle su 5

Michelle went out of her way to replace…

Michelle went out of her way to replace an order for me that was stolen off my porch. Totally unexpected and refreshing in the world of customer service today. Definitely makes me want to remain brand loyal to a company I already appreciated.

27 febbraio 2026
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Risposta di BodyHealth

Thank you so much for sharing your experience. We’re glad Michelle was able to help make a difficult situation right, and we truly appreciate your kind words and continued support. It means a lot to know our service reinforces your trust in our brand. -Alexa

Valutata 5 stelle su 5

Ryan The Great

Ryan was incredibly helpful and very responsive. He was a pleasure to work with and was able to assist me and address all my concerns!

27 febbraio 2026
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Risposta di BodyHealth

Thank you for your kind feedback. We’re so happy to hear Ryan was helpful, responsive, and able to address all of your concerns. We truly appreciate you taking the time to share your experience. -Alexa

Valutata 5 stelle su 5

First class service

Everything about my experience with BodyHealth was great. From start to finish, the team handled my concerns quickly, professionally, and thoroughly. The response time was impressive, and they made sure my issue was addressed properly without any back and forth.

I especially want to recognize Michelle, she was absolutely amazing. She was understanding, patient, and genuinely helpful throughout the entire process. She took the time to listen, clearly explain everything, and made sure I felt completely supported. That level of care really stands out.

Outstanding customer service from the entire staff. I truly appreciate how smoothly everything was handled. Highly recommended.

25 febbraio 2026
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Risposta di BodyHealth

Thank you for such a thoughtful review. We’re thrilled to hear your experience was smooth, timely, and well supported from start to finish. Michelle will be so grateful for your kind recognition, she truly cares about our customers. We appreciate your recommendation and your trust in BodyHealth. -Alexa

Valutata 5 stelle su 5

Thank u Ryan for your quick response u…

Thank u Ryan for your quick response u were very helpful. I love this company & products. Thank u again hun

25 febbraio 2026
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Risposta di BodyHealth

Thank you for your kind words. We’re so glad Ryan was able to help quickly and make your experience a positive one. We truly appreciate your support and love hearing how much you enjoy our products. -Alexa

Valutata 5 stelle su 5

Michelle really helped me out

Michelle really helped me out. She gave me options, she gave me courtesy, and she gave me resolutions. I will be ordering again because of Michelle.

24 febbraio 2026
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Risposta di BodyHealth

Thank you for sharing your experience. We’re so glad Michelle was able to provide clear options, courtesy, and a resolution that made a difference for you. We truly appreciate your support and look forward to serving you again. -Alexa

Valutata 5 stelle su 5

Great company, great products & great service

We have been purchasing perfect amino tablets monthly over the last 18 months or so. However for our latest order they were out of stock so I decided to try the powder. It did not seem to be as effective as the tablets to us over the two weeks we tried to use it. So I called to see about an exchange. Michelle was the customer service rep that assisted me and she made the return and exchange process incredibly easy. Emailed me simple to follow instructions and has me on track to get my powder perfect amino substituted for tablets. She also helped me in the past when I first started ordering by helping me find the maximum discounts and fastest shipping available for my desired products. These guys stand behind their product and the customer service has always been great.

20 febbraio 2026
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Risposta di BodyHealth

Thank you for sharing such a detailed experience. We’re glad Michelle was able to make the exchange process easy and support you both now and in the past. We truly appreciate your long‑time trust in our products and are grateful for your kind words about our service and commitment to our customers. -Alexa

Valutata 5 stelle su 5

Love the product!

23 febbraio 2026
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Risposta di BodyHealth

Thank you so much! We’re happy to hear you love the product and truly appreciate you taking the time to share your feedback. -Alexa

Valutata 5 stelle su 5

Fast shipping - GREAT customer service

I’m taking Perfect Aminos to help reduce muscle loss on GLP-1. I have only been taking it for about a week so I can’t meaningfully talk about results yet, but my feedback so far is that I think I will try the coated tablets next, as the uncoated don’t taste/smell super great and are hard for me to get down (I am sensitive to this in general though). Although it’s not my preference, I think it’s nice that they offer this option because if the taste doesn’t bother you then the absorption seems to be really quick and it has less ingredients if that’s something you care about.

Also, this company has notably great customer service. Ryan was able to offer some helpful and generous solutions (for a problem I caused). This was on a Sunday morning through email and I wasn’t expecting a response until the next day at some point, but I got an email back within 2 minutes AND additional follow up the next day. Very impressive. You can tell they really care about, and invest in, the customer experience. Looking forward to seeing the physical benefits.

6 febbraio 2026
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Risposta di BodyHealth

Thank you for taking the time to share such thoughtful feedback. We appreciate your honest notes on the product options and are glad to hear Ryan was able to support you so quickly and thoroughly. Providing a strong customer experience is very important to us, and we’re grateful for your trust as you continue your journey with PerfectAmino. -Alexa

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service. Michelle was great during my initial issue and followed up as promised to make sure everything was resolved.

20 febbraio 2026
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Risposta di BodyHealth

Thank you for your feedback. We’re so glad to hear Michelle provided great support and followed through to ensure everything was fully resolved. We truly appreciate you taking the time to share your experience. -Alexa

Valutata 5 stelle su 5

Great customer service!

Michelle helped me with a return and changing my subscription. It was great to speak with her. She answered all of my questions and got everything straightened out quickly and professionally. Great customer service!

19 febbraio 2026
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Risposta di BodyHealth

Thank you for your kind feedback. We’re so glad Michelle was able to assist with your return and subscription changes and make the process quick and straightforward. We truly appreciate you taking the time to share your experience. -Alexa

Valutata 5 stelle su 5

Ryan was excellent in handling my…

Ryan was excellent in handling my request of support with my PerfectAmino subscription.
He also assisted me with some special discounts I had accumulated for previous orders.
He was very professional and helpful during our call.

19 febbraio 2026
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Risposta di BodyHealth

Thank you for your kind feedback. We’re happy to hear Ryan was able to assist with your subscription and discounts and provide professional, helpful support. We truly appreciate you taking the time to share your experience. -Alexa

Valutata 5 stelle su 5

Michelle - TWO THUMBS UP!

Michelle was polite, courteous, understanding, helpful and efficient. Two thumbs up!

12 febbraio 2026
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Risposta di BodyHealth

Thank you for your wonderful feedback. We’re so glad to hear Michelle provided polite, efficient, and helpful support. We truly appreciate the two thumbs up! -Alexa

Valutata 5 stelle su 5

Michelle helped me out alot

Michelle helped me out alot. She's very patient and understanding. She got my issue fixed within the same day even though it was a holiday. Thank you Michelle for your expertise and great customer service!

16 febbraio 2026
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Risposta di BodyHealth

Thank you for your kind words. We’re so glad Michelle was able to help resolve everything quickly, even on a holiday. Her patience and dedication truly reflect the level of care we strive to provide, and we appreciate you taking the time to share your experience. -Alexa

Valutata 5 stelle su 5

Ryan was really helpful and kind

Ryan was really helpful and kind, I appreciate his knowledge and professionalism.

18 febbraio 2026
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Risposta di BodyHealth

Thank you for your kind words. We’re glad to hear Ryan provided helpful, knowledgeable, and professional support. We truly appreciate you taking the time to share your experience. -Alexa

Valutata 5 stelle su 5

Michelle was very helpful

Michelle was very helpful! She handled my issue quickly and was a pleasure to work with.

18 febbraio 2026
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Risposta di BodyHealth

Thank you for your feedback. We’re so glad Michelle was able to resolve your issue quickly and make the experience a positive one. We truly appreciate you taking the time to share your experience. -Alexa

Valutata 5 stelle su 5

Michele was excellent

Michele was excellent. I emailed for customer service with an issue and the first correspondence was within an hour I believe. it was really quick and it was resolved perfectly…

18 febbraio 2026
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Risposta di BodyHealth

Thank you for your feedback. We’re so glad Michelle was able to respond quickly and resolve everything smoothly. We truly appreciate you taking the time to share your experience. -Alexa

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