I had inadvertently created two subscriptions for one of my supplements. I was shipped two bottles within days of each other. I reached out to BodyHealth & Michelle immediately helped me with my issue... Leggi di più
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Scopri cosa dicono le persone
Love perfect amino products! I have been using the amino acid powder, electrolytes and creatine! I’ve noticed great results so far with more energy and greater output at the gym. The customer s... Leggi di più
Bodyhealth’s Customer Service is outstanding. In particular, Bekah is a pleasure to speak with, and she handled my questions and concerns perfectly. Bekah went the extra mile, so to speak, making sur... Leggi di più
I am really appreciative of Michelle's efforts to help us. We have a monthly order on subscription, and one month I forgot to change the address after we returned from vacation. Her and their team qu... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
We’re a group of individuals who are passionate about health, quality of life, and the environment in which we live. We are here to help YOU with information and supplements you can use to increase quality of living.
Informazioni di contatto
745 Main St, 34698, Clearwater, Stati Uniti
- 877.804.3258
- customerservice@bodyhealth.com
- bodyhealth.com
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 37% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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Great Product - Horrible Customer Service Experience
It's sad that Customer Service for such a great product, can be so bad! I really did like my Aminos however I can't in good concience continue to buy it after this.
Let me begin by saying I have used many of the Body Health products beginning in 2023, most of which I found to be exceptional. In fact during my exchange with Customer Service I actually counted my orders to see how many I had placed in the past 3 years. While I didn't add up the dollar amount, I ordered their product on 27 different occasions, almost 10 per year!
What really 'got my feathers ruffled' began when I realized my order was missing. I contacted Customer Service and they told me it had been delivered and I should check around the building and with others in the office. Well there are only 3 of us in this office and the building is small - only one door. It clearly wasn't here. They proceeded to send me a picture of the door it was delivered to (LEFT by) and as you can guess, it wasn't my door. No problem right? Just send me another container and life will be good. Oh no, I am told that they will “send me a one time courtesy replacement” which sure sounds like another way to say, “we’ll do you a favor and replace the item that the delivery driver left at the wrong address and you didn’t receive at no fault of your own.” Oh thank you so much!!
Not only were they going to do me the FAVOR of replacing the item I didn't receive, but they wanted me to send a "different more secure address" before they would send it. WTH!
Let's Sumarize:
- I didn't reveive my package
- It was clearly delivered to the wrong address
- They wanted to send me a "one time courtesy replacement" (which make me wonder, what if the delivery driver delivers it to the wrong address again? Will they not replace that one?)
- Now they won't deliver to the address where I had received 27 successful deliveries (funny how it’s more ‘secure’ when the delivery driver actually delivers it to the address intended rather than some random location)
Bottom line, they have lost an obvously loyal and regular customer. So sad as I really did like their product!

Risposta di BodyHealth
This was my first time purchasing…
This was my first time purchasing product from BodyHealth and I had to make a return. Michelle from customer service made it so easy for me to make my return. She replied quickly and was very helpful and polite. Great customer service!!

Risposta di BodyHealth
Quick help! Jordan is awesome
Jordan is a gentleman and quick to help!
I really appreciate the info he gave me on swapping products for my subscription and the info on the new product I added!
Made it so easy 🙌 😌
Thanks for all yall do
Godspeed

Risposta di BodyHealth
I needed to cancel a dual subscription…
I needed to cancel a dual subscription and Michelle got my request taken care of promptly.

Risposta di BodyHealth
Michelle went out of her way to replace…
Michelle went out of her way to replace an order for me that was stolen off my porch. Totally unexpected and refreshing in the world of customer service today. Definitely makes me want to remain brand loyal to a company I already appreciated.

Risposta di BodyHealth
Ryan The Great
Ryan was incredibly helpful and very responsive. He was a pleasure to work with and was able to assist me and address all my concerns!

Risposta di BodyHealth
First class service
Everything about my experience with BodyHealth was great. From start to finish, the team handled my concerns quickly, professionally, and thoroughly. The response time was impressive, and they made sure my issue was addressed properly without any back and forth.
I especially want to recognize Michelle, she was absolutely amazing. She was understanding, patient, and genuinely helpful throughout the entire process. She took the time to listen, clearly explain everything, and made sure I felt completely supported. That level of care really stands out.
Outstanding customer service from the entire staff. I truly appreciate how smoothly everything was handled. Highly recommended.

Risposta di BodyHealth
Thank u Ryan for your quick response u…
Thank u Ryan for your quick response u were very helpful. I love this company & products. Thank u again hun

Risposta di BodyHealth
Michelle really helped me out
Michelle really helped me out. She gave me options, she gave me courtesy, and she gave me resolutions. I will be ordering again because of Michelle.

Risposta di BodyHealth
Great company, great products & great service
We have been purchasing perfect amino tablets monthly over the last 18 months or so. However for our latest order they were out of stock so I decided to try the powder. It did not seem to be as effective as the tablets to us over the two weeks we tried to use it. So I called to see about an exchange. Michelle was the customer service rep that assisted me and she made the return and exchange process incredibly easy. Emailed me simple to follow instructions and has me on track to get my powder perfect amino substituted for tablets. She also helped me in the past when I first started ordering by helping me find the maximum discounts and fastest shipping available for my desired products. These guys stand behind their product and the customer service has always been great.

Risposta di BodyHealth
Fast shipping - GREAT customer service
I’m taking Perfect Aminos to help reduce muscle loss on GLP-1. I have only been taking it for about a week so I can’t meaningfully talk about results yet, but my feedback so far is that I think I will try the coated tablets next, as the uncoated don’t taste/smell super great and are hard for me to get down (I am sensitive to this in general though). Although it’s not my preference, I think it’s nice that they offer this option because if the taste doesn’t bother you then the absorption seems to be really quick and it has less ingredients if that’s something you care about.
Also, this company has notably great customer service. Ryan was able to offer some helpful and generous solutions (for a problem I caused). This was on a Sunday morning through email and I wasn’t expecting a response until the next day at some point, but I got an email back within 2 minutes AND additional follow up the next day. Very impressive. You can tell they really care about, and invest in, the customer experience. Looking forward to seeing the physical benefits.

Risposta di BodyHealth
Excellent customer service
Excellent customer service. Michelle was great during my initial issue and followed up as promised to make sure everything was resolved.

Risposta di BodyHealth
Great customer service!
Michelle helped me with a return and changing my subscription. It was great to speak with her. She answered all of my questions and got everything straightened out quickly and professionally. Great customer service!

Risposta di BodyHealth
Ryan was excellent in handling my…
Ryan was excellent in handling my request of support with my PerfectAmino subscription.
He also assisted me with some special discounts I had accumulated for previous orders.
He was very professional and helpful during our call.

Risposta di BodyHealth
Michelle - TWO THUMBS UP!
Michelle was polite, courteous, understanding, helpful and efficient. Two thumbs up!

Risposta di BodyHealth
Michelle helped me out alot
Michelle helped me out alot. She's very patient and understanding. She got my issue fixed within the same day even though it was a holiday. Thank you Michelle for your expertise and great customer service!

Risposta di BodyHealth
Ryan was really helpful and kind
Ryan was really helpful and kind, I appreciate his knowledge and professionalism.

Risposta di BodyHealth
Michelle was very helpful
Michelle was very helpful! She handled my issue quickly and was a pleasure to work with.

Risposta di BodyHealth
Michele was excellent
Michele was excellent. I emailed for customer service with an issue and the first correspondence was within an hour I believe. it was really quick and it was resolved perfectly…

Risposta di BodyHealth
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