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Valutata 5 stelle su 5

Finally upgraded our LayZSpa to a hard shell tub from Blue Whale when they had their summer sale on - great value for money & fab customer service from Fiona, always very helpful when I’ve needed... Leggi di più

Valutata 5 stelle su 5

We bought a hot tub from blue whale spa after our inflatable one stopped working. Best decision ever! From the very start we were treated by very professional and friendly staff with very good communi... Leggi di più

Valutata 5 stelle su 5

We love our new hot tube. We got a great deal and lots of extras thrown in. Really good quality and excellent jets. Andrew Brunton from blue whale spa gave us a smooth customer experience and excellen... Leggi di più

Valutata 5 stelle su 5

When I first contacted Blue whale I was immediately answered by Fiona who was simply brilliant to deal with, it’s always a worry buying on the internet but everything that she said happened, fantast... Leggi di più

Dettagli dell'azienda

  1. Negozio di vasche idromassaggio

Scritti dall'azienda

Blue Whale Spa is the award-winning UK owned leading hot tub manufacturer. We offer quick delivery, free installation and 0% finance on all hot tubs. Order Now!


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 80% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(1398)

226 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Went into the showroom and was greated…

Went into the showroom and was greated by Andrew Brunton, who was helpful and was happy to answer all of our questions about the chemicals for our hot tub! His customer service makes Blue Way Spa a place I would highly recommend. I’ll definitely be returning!

9 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

From order to installation of our hot…

From order to installation of our hot tub has been so smooth and special thanks has to go to Fiona that looked after us and informed us of progress to the day of delivery.
On the day of install nothing was an issue to the team, even in torrential rain that we had on the day the guys never stopped until it was complete.
First class would buy from you again!

1 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Hunter V1 hot tub

Thank you so much to Andrew Brunton for all his help in finding the best hot tub for me and ordering my Hunter V1, he was in contact with me from ordering, delivery, warranty and after sales, could not recommend Andrew or Blue Whale spa more highly for the excellent service.
Delivery was fast and very professional, well done to the whole team.

27 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Fantastic company! Very happy customers!

From ordering over the telephone with Fiona Josephs, to arranging a delivery date with Andrew Brunton, to actual delivery of our hot tub (by Zen and Matt), we could not be more impressed!
The whole process has been faultless and we are so appreciative to everyone involved at Blue Whale Spa. Fiona was really helpful to start with, Andrew not only called to arrange a delivery date, but also sent us a variety of videos (which have been absolutely invaluable! And we would recommend anyone setting up their hot tub to watch them) and Zen and Matt were fantastic too.
Thank you so much to all involved!
We and the whole family are very happy (and our 5 year old granddaughter doesn't want to go home :) !
Would recommend this company 100%.

26 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Absolute amazing service

Absolute amazing service , from beginning to end. Always available to answer any questions and super helpful and friendly . So glad we choose to purchase our first hot tub with BlueWhaleSpa , Definatley recommended 100%

25 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Brilliant hot tub – excellent service from Andrew

Absolutely fantastic experience with Blue Whale Spa. The hot tub is brilliant — really well made, easy to maintain, and we’re using it all the time already.

A big thank you to Andrew Brunton who was great from the start — friendly, helpful, and made the whole process really straightforward.

Couldn’t be happier and would 100% recommend to anyone thinking about getting a hot tub.

1 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

Happy hot tub delivery experience

Very happy with the service from start to finish. Fiona on the end of the phone in the office guiding me as to what I would need regarding the installation of the hot tub, had proved invaluable. The guys Trymore & Edmore friendly and no fuss installed the hot tub, then provided me with all the information I needed to get the best from my hot tub in the future. Totally recommend this company.

10 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

A great and helpful company

Fiona was our salesperson and she was very helpful answering our questions and helping us decide between 2 of the tubs.
Trymore and Edmore delivered and installed our tub, they checked on where I wanted it before they unloaded and talked me through all the important stuff very thoroughly before they left.
Overall a great company

10 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Ordered Duke Stream II from BlueWhale…

Ordered Duke Stream II from BlueWhale Spa and everything from advice on the right hot tub through to ordering and delivery was 5 star. The delivery guys (Sorin and Martin) were friendly and positioned the tub exactly where i wanted it. They removed the packaging and made sure the area was tidy. Fiona continued to support and ensured that everything was OK, and the documentation and "how to guides" meant that I was fully informed on what to do. If you need installation, make sure you request it as the standard is delivery and positioning not installation. Well done guys

10 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Hot tub from Blue Whale

We ordered a hot tub from Blue Whale Spa and from the pre sales team (Fiona) to delivery team (Gary and Craig) were all amazing. They kept us informed and did exactly what they said when they said.

9 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Fiona Josephs was a pleasure to deal…

Fiona Josephs was a pleasure to deal with, from first contact throughout the process she could not have been more helpful.

We purchased a Newport Max II Hot Tub

The Spa is excellent, we have purchased from Blue Whale previously at our old house, a Crescent Bay Spa, and returned because of the Excellent product and service.

The delivery by Sorin & H was good as well.

6 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

excellent service

the whole service from start to finish has been brilliant. we dealt with Andrew Brunton who was excellent, super helpful and informative on multiple occasions, he kept us up to date with everything and was happy to answer any questions we had throughout the whole process. The delivery / installation team were also outstanding and very helpful, answering all questions regarding filling and adding chemicals for the first time etc. really recommend Blue Whale Spa.

4 marzo 2026
Non scritta su invito

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