Wouldn't trust them! Advertise products on their website that aren't actually in stock. Even after the refund and weeks later pointing out to them that the item is still available on their website, n... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Great discount on well known brands. I bought several powder scarves, beautiful quality at a fraction of the cost. I contacted blue water clothing customer services to ask if they could send gift bags... Leggi di più
L'azienda ha risposto
First time using Bluewater…surprised by length of time before order arrived and packaging used lots of torn up tissue paper scraps. Goods were excellent of course and sale prices too. Just not sure ab... Leggi di più
L'azienda ha risposto
I purchased a green Soy Concept jacket from your Barton Under Needwood branch earlier in the year. I recently went on your website to see if I could still buy the green trousers. They were available... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento donna
- anche in
- Boutique
- Negozio di abbigliamento
- Negozio di abiti
- Negozio di accessori di moda
- Negozio di scarpe
Scritti dall'azienda
At Blue Water, we believe that clothing is more than just what you wear—it’s how you live. Inspired by the rhythm of the seasons and the beauty of everyday moments, we create collections that blend function and style seamlessly. Our pieces are designed for women who seek thoughtfully curated outfits, focusing on timeless versatility, beautiful fabrics, and mood-enhancing colours. Each collection is crafted to inspire effortless elegance and support a life well-lived, making getting dressed a joyful ritual. Whether you’re layering up for a crisp autumn day or embracing the lightness of summer, Blue Water clothing invites you to find beauty in the details and confidence in simplicity. We’re passionate about offering clothing that not only looks good but feels right, elevating your wardrobe with purpose, comfort, and style. We are still proud to be family owned and have just celebrated over 20 years finding unique pieces and thoughtful collections for our customers. Based on the edge of the peak district, Derbyshire, we live life close to nature and share our country inspirations through our collections. You'll often see us post our very own flock of Ryeland sheep through our social channels who love the limelight! Each of our stores are a space to slow down, find expert advice on fabrics and garment cuts along with style inspiration and fits that suit you and leave you with mood lifting functional outfits that will stand the test of time.
Informazioni di contatto
3,7
Nella media
117 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Bluewaterclothing
Thank you.
Risposta di Bluewaterclothing
Thank you Alison, we are trying our best.
Great customer service and comms
Purchase was as expected, but the customer service was excellent, with good communication and speedy delivery.
3 settembre 2023
Risposta di Bluewaterclothing
Thank you Eleanor, this helps us perfect our service we are passionate about.
Amazing customer service
I was served my a lady called Katherine in the blue water branch,
She was incredibly helpful and patient,
Very grateful and pleased with the customer service, 10/10
30 agosto 2023
Non scritta su invito
Risposta di Bluewaterclothing
Thank you so much for your review, it's great to hear I will pass this on to Katherine.
This was my first time shopping with…
This was my first time shopping with Bluewater Clothing and I was blown away by their first class service.
From the moment I ordered my Velvet Duster coat ,which I absolutely love to the delivery. Personal thankyou emails and constant updates on my purchase and delivery were very much appreciated. I'm so happy with this company that I just ordered another item. Thankyou !
8 agosto 2023
Non scritta su invito
Quick delivery
Quick delivery, nice product but no apparent options for returning if needed.
23 marzo 2023
Risposta di Bluewaterclothing
Thanks. We find communicating works.
Risposta di Bluewaterclothing
Thank you for your review, we do our best to give our customers online and in our stores the best experience. Our new Mama B will be online shortly.
First time using Bluewater…surprised by…
First time using Bluewater…surprised by length of time before order arrived and packaging used lots of torn up tissue paper scraps. Goods were excellent of course and sale prices too. Just not sure about the experience.
7 febbraio 2023
Risposta di Bluewaterclothing
Dear customer, we are sorry the tissue paper was torn during shipping, we do our upmost to ensure deliveries are made within 5 working days and that garments are packed with care. The order was made on the 5th, and delivered on the 7th, according to our records.
Excellent timely service
Excellent timely service. Great quality clothing. Unfortunately the style didn’t suit but teturn was easy and refund swift
5 gennaio 2023
Risposta di Bluewaterclothing
Thanks Rachel. Thank you for shopping with us.
Ordered coat received next day 🙂
5 gennaio 2023
received very quickly
received very quickly. good communication about an item that was out of stock. very nice top revives with thanks. a very good experience. Ann
5 gennaio 2023
Risposta di Bluewaterclothing
Thank you Ann, thanks for your support.
Risposta di Bluewaterclothing
Thank you for shopping small Shelley.
The coat was despatched quickly and…
The coat was despatched quickly and arrived in time for Christmas.
However, the website that signing up fir emails etc would give you a 10% discount in your first order. I signed up but did not receive a discount and I have not received a reply to my email querying why the discount code was not available.
12 dicembre 2022
Risposta di Bluewaterclothing
Good Evening, thanks for your review. We apologise you didn't receive a code,this is unusual, however we didn't receive your email to request the 10% discount. (Not 19%) Apologise for any inconvenience.
Prompt delivery after ordering and…
Prompt delivery after ordering and great value for money. Excellent online service throughout.
19 dicembre 2022
Great customer service and quick…
Great customer service and quick delivery, thank you!
9 dicembre 2022
Risposta di Bluewaterclothing
Thank you for supporting us.
Risposta di Bluewaterclothing
Thank you for your support.
The item has still not arrived
10 ottobre 2022
Risposta di Bluewaterclothing
Dear Nicky, your item was posted and arrived at customs on the 5th of October, have you tracked your item? You will have a tracking number on your email confirmation. Totally unfair review, we have fulfilled your order ,but cannot control customs.
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