Wouldn't trust them! Advertise products on their website that aren't actually in stock. Even after the refund and weeks later pointing out to them that the item is still available on their website, n... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Great discount on well known brands. I bought several powder scarves, beautiful quality at a fraction of the cost. I contacted blue water clothing customer services to ask if they could send gift bags... Leggi di più
L'azienda ha risposto
First time using Bluewater…surprised by length of time before order arrived and packaging used lots of torn up tissue paper scraps. Goods were excellent of course and sale prices too. Just not sure ab... Leggi di più
L'azienda ha risposto
I purchased a green Soy Concept jacket from your Barton Under Needwood branch earlier in the year. I recently went on your website to see if I could still buy the green trousers. They were available... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento donna
- anche in
- Boutique
- Negozio di abbigliamento
- Negozio di abiti
- Negozio di accessori di moda
- Negozio di scarpe
Scritti dall'azienda
At Blue Water, we believe that clothing is more than just what you wear—it’s how you live. Inspired by the rhythm of the seasons and the beauty of everyday moments, we create collections that blend function and style seamlessly. Our pieces are designed for women who seek thoughtfully curated outfits, focusing on timeless versatility, beautiful fabrics, and mood-enhancing colours. Each collection is crafted to inspire effortless elegance and support a life well-lived, making getting dressed a joyful ritual. Whether you’re layering up for a crisp autumn day or embracing the lightness of summer, Blue Water clothing invites you to find beauty in the details and confidence in simplicity. We’re passionate about offering clothing that not only looks good but feels right, elevating your wardrobe with purpose, comfort, and style. We are still proud to be family owned and have just celebrated over 20 years finding unique pieces and thoughtful collections for our customers. Based on the edge of the peak district, Derbyshire, we live life close to nature and share our country inspirations through our collections. You'll often see us post our very own flock of Ryeland sheep through our social channels who love the limelight! Each of our stores are a space to slow down, find expert advice on fabrics and garment cuts along with style inspiration and fits that suit you and leave you with mood lifting functional outfits that will stand the test of time.
Informazioni di contatto
3,7
Nella media
117 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Wouldn't trust them!
Wouldn't trust them!
Advertise products on their website that aren't actually in stock. Even after the refund and weeks later pointing out to them that the item is still available on their website, no contact, no removal. I would not order off them again.
3 agosto 2026
Non scritta su invito
Great labels - fabulous staff
I love Blue Water Clothing at Belper. They have the edgy clothing I like - Mama B, Luukaa, Neirami are some of my favourites. The staff work hard to please, and Kathy goes the extra mile to pick out the clothes that she knows I love. She even remembers what I have purchased in the past - yesterday she found a Luukaa top (happily in the sale) which matches the same label grey linen bubble trousers I purchased a couple of visits ago. Thank you Kathy.
21 luglio 2025
Non scritta su invito
Excellent online customer service
I've shopped with Bluewaterclothing for years. I moved away and often shop online. They recently introduced me to new brands which were so flattering and suggested smaller sizings which were much better. They are passionate about customer service. Highly recommend!
18 febbraio 2025
Non scritta su invito
Risposta di Bluewaterclothing
Thank you so much for you continued support! See you again soon :)
Terrible Customer Service
Bought a leotard for Christmas present for my daughter on her wish list. The return policy is terrible for Christmas presents . We returned after the holidays and was told no refund, but they were unwilling to provide store credit or exchange for size. Absolutely no compensation.
26 gennaio 2025
Non scritta su invito
Well Done Blue Water !very efficient both in…
The company were very efficient both in dealing with my order and issuing a refund as unfortunately my purchase was too big
I will definitely use this company again
17 dicembre 2024
Non scritta su invito
Risposta di Bluewaterclothing
Thank you for your review!
El pedido llego tarde y ademas pague…
El pedido llego tarde y ademas pague 42€ de portes..
25 aprile 2024
Risposta di Bluewaterclothing
In response to this review the order did not arrive late. You chose in store delivery from our UK stores when your are living in Spain I assume to avoid shipping costs?
On top of this we also sent your item via international tracked mail after confirming over email you wanted the item shipped to Spain this was sent for FREE as you had not paid shipping on purchase.
As it is clearly displayed in our international shipping page that Blue Water clothing does not charge for taxes and duties on checkout and you as a customer are responsible for any of these extra costs incurred.
We also sent a number of updates about your order via email to keep you notified along the way.
Translation
En respuesta a esta revisión el pedido no llegó tarde. ¿Elegiste la entrega en tienda desde nuestras tiendas del Reino Unido cuando vives en España, supongo para evitar los costos de envío?
Además de esto, también enviamos su artículo por correo internacional con seguimiento después de confirmar por correo electrónico que deseaba que el artículo se enviara a España. Esto se envió GRATIS ya que no había pagado el envío en el momento de la compra.
Como se muestra claramente en nuestra página de envío internacional, la ropa Blue Water no cobra impuestos ni aranceles al momento del pago y usted, como cliente, es responsable de cualquiera de estos costos adicionales incurridos.
También enviamos una serie de actualizaciones sobre su pedido por correo electrónico para mantenerlo informado durante el proceso.
comfortable trainers
Love how comfortable the trainers are which I received recently. (I have already reviewed this item).
18 marzo 2024
Risposta di Bluewaterclothing
Thanks for your 5 star review!
Risposta di Bluewaterclothing
Thanks for your 5 star review!
Risposta di Bluewaterclothing
Great to hear. Thank you for your review :)
Risposta di Bluewaterclothing
Thank you for your review :)
Risposta di Bluewaterclothing
Thanks for your 5 star review!
Excellent range of pieces.
Excellent range of pieces.
Good selection of sizes
Wonderful customer service
13 febbraio 2024
Risposta di Bluewaterclothing
Thank you for your kind words and a great review!
Happy customer
Item arrived quickly and in perfect order. I'm sure this jumper will be a staple piece in wardrobe.
19 febbraio 2024
Risposta di Bluewaterclothing
Great to see another happy customer, thank you
Even though the item i ordered was not…
Even though the item i ordered was not right and had to return it - i was very impressed with how quickly i received the item and also after the return was confirmed how quickly i received the refund. I will certainly use this site again!
15 febbraio 2024
Risposta di Bluewaterclothing
Thanks for your 5 star review!
Risposta di Bluewaterclothing
Thanks for your 5 star review!
Me han enviado unas gafas de sol diferentes. Es un engaño
Vuelvo a repetir que me han enviado unas gafas que no son las que yo pedí. Yo no he comprado las gafas de sol que me han enviado.
24 gennaio 2024
Risposta di Bluewaterclothing
We appreciate your review however we would like to point out that we have NOT received any other contact from you via our contact us page online or via our online chat or via email regarding the order you received?
We work closely with our customers to ensure the best possible outcomes and would have been able to resolve this matter efficiently had you contacted us before leaving a review. Please reach out to us through the channel you purchased your item so we can work to resolve this as we cannot effectively communicate through Trustpilot.
Risposta di Bluewaterclothing
Thank you Patricia. Appreciated 🙏
Cleo Cord Jumpsuit
The cord jumpsuit I ordered was delivered quickly and was very well made and a great colour. Unfortunately I found the weight of it too heavy for my liking and the cut of the legs wider than I would choose. Just personal taste.
29 dicembre 2023
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