As usual a great service. I made a mistake when ordering the blood draw and it was quickly and efficiently sorted out. The results were extremely fast too, always a bonus! I'd recommend Blue Horizo... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Blue Horizon make it very easy to have a qualified Nurse visit you to take your blood sample and get a Doctors viewpoint on the test results. Excellent Service.
When purchased, it was really unclear that nothing would be sent in the post until a form was filled out separately. And working out where to go and how to get the blood test done seemed really compli... Leggi di più
The website was easy to use. The nurse who visited my home to take the bloods arrived on time and was very efficient. I upgraded the postage to guarantee next day delivery. The blood was taken on a... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Since 2009, our website has offered individuals the convenience of ordering home blood test kits online for health screenings, thyroid function assessments, and various other health conditions. Dr. Graham Johnson, our Medical Director, leads our small, friendly team. We are dedicated to providing you, the patient, with timely private pathology blood test results at home. We take pride in understanding your needs and helping you select the appropriate tests. Just follow the provided instructions, and let Team Blue take care of all your home blood testing requirements.
Informazioni di contatto
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
It was not possible to get all the…
It was not possible to get all the results I was hoping for via a nurse attending my home and via myself using a finger prick to obtain a sample, therefore I’m giving 3 stars.
However it’s great to have this available and they were very helpful
I have used this company many times for…Thyroid Checks
I have used this company many times for my Thyroid monitoring.
They supply a very professional service.
Received both my test kit and the results very quickly.
I ordered the Doctor review this time. Excellent analysis and easy to understand.
Great service and result.
Great service and result.
Blue Horizon Blood Tests are a great way to supplement NHS care.
I wanted a blood test for something which I was no longer able to get tested through my GP.
The booking process was easy and the service to take my sample was excellent through Superdrug clinic.
The results came with an informative note from a doctor.
Much appreciated.
Very efficient and professional
Very efficient and professional
Great service including the nurse visit too.
Sent next day delivery and paid to ensure next day with the post office.
Disorganized Liability
followed every instruction to the letter. I returned my MRSA sample via tracked delivery, confirmed arrival the following day, and waited. Because of this company’s staggering inability to communicate with their own laboratory, my surgery has been cancelled.
Instead of taking accountability or fixing their internal breakdown, they issued a silent refund—as if the cost of a test kit covers the hundreds of pounds I’ve now lost in non-refundable train fares, hotel bookings, and surgical fees.
They aren't just disorganized; they are a liability. If you have a medical deadline, do not trust these people. They will take your money, lose your time, and leave you stranded at the hospital door with nothing but a refund notification and a cancelled operation. Absolutely pathetic excuse for a medical service.
No regard for speed or customer service
Ordered a blood intolerance on the 12/12/25. The company claims it’s send same dispatch if placed before 1pm. This is a lie. They did not dispatch till Monday. They claim it’s first class delivery, another lie. They sent it 2nd class and it reached me on Saturday. I sent it back on the Monday 22nd, again they had provided a 2nd class return. Knowing this was the Christmas period, I was disappointed that they falsely advertise information which is simply not true.
I spoke to the live chat in the new year asking if they have received the sample as I had received no correspondence. They were unable to tell me anything till the 5/01/26.
It’s now been 4 weeks since placing the order and i have no results. Given the price you pay, this level of service is unacceptable. I have spoken to their customer service who have been unhelpful and not been able to reassure me in any way.
I would avoid this company and I will be raising a formal complaint and expecting to be refunded
Excellent
Excellent. Confirmed something that I already knew but my own GP hadn’t picked up on.
A great service
I received my results on the same day that my sample was received by the lab.
Can't ask for any better than that!!
The Tasso device worked well but the heat pack provided didn't warm as well as the blue gel pack that's provided by other companies.
That said, it was a five star service and I'd definitely trust this company again ⭐
What a time to be alive!
What a time to be alive! Knowing we can get our basic physiological markers tested and fine out how healthy we really are, is quite remarkable.
Blue Horizon offer that service at a very reasonable price. I ordered the Gold Wellman test which covers 53 markers (I believe). The results came back within about 4 days with a report which explained what the results which were out of range meant.
My only feedback for improvement is to make the pre-paid envelope to send the bloods back in next day delivery. I needed to upgrade it from 24 hour delivery and I feel this should be part of the service.
Other than that an excellent product that enables people to really know their state of health.
Efficient, cost effective and peace of mind
Made easy by cost effective home nurse visit - wish I hadn't dithered so long to arrange. Results easy and clear to read
i have had tests with this company for…
i have had tests with this company for a number of years and have always found them to be excellent if something is not right they will always get in touch
Good communication and professionalism
A waste of TIME go direct read below
What an absolute waste of time — seven months of back and forth. Yes, seven months. They send you to a private hospital, yet you can literally book your own Spire appointment directly. You don’t even need Blue Horizon. From what I gathered, they don’t seem to like Blue Horizon anyway — hardly anyone actually uses them, which makes sense now.
I did my tests in May. They messed them up. I needed testosterone and cortisol together to get a proper assessment. After months of chasing, dealing with slow emails and an unhelpful guy called Steve, they finally agreed to retest or refund partly… and then only did cortisol again without testosterone after assuring me they would do both.
Completely pointless without testosterone.
To top it off, they sent me my original test results as if that solved anything. Honestly laughable.
It’s now November. Don’t waste your time. Just go direct — they’re nothing more than a middleman, and Steve is no help at all, actually quite patronising.
If it saves one person from wasting their money, great obviously they will despond with some copy and paste nonsense.
I consistently have great problem with…Rebecca
I am a good customer and spend thousands of dollars with your company. My husband has terminal ALS and is bed bound over three years . I care for him at home. I consistently have great problem with Rebecca. Either I have to beg her couple of times for the formal receipt after I pay. Recently she emails me Requisition Form that does NOT list 33 markers that are to be tested for my husband. My lab technician whom I hired privately comes to my home and she does not honor this type of requisition. I used to deal with Anne, she was good. I had to explain it to Rebecca via email countless times and she still again sent me useless requisition form. I don't have time and energy to be back and forth with Rebecca every time I order test. I am a great customer and spent thousands of dollars with your company. I cannot have that stress. Anne is good and always able to print me proper Requisition form. I will look for another company, if you don't fix that. I am truly sick and tired of Rebecca attitude. When I write email, I write :attention Anne, but somehow Rebecca takes over. Anne was always able to send me proper requisition form.
Olga nurse attending was great
Received home kit on Tuesday morning…
Received home kit on Tuesday morning post back in the afternoon. Had my results on Wednesday!
Don’t think it can get any better than that !
The nurse taking my bloods was very…
The nurse taking my bloods was very professional and the emails received before and after the results was excellent.
Everything runs so smooth a brlliant…
Everything runs so smooth a brlliant service fast and efficient
Four stars overall.
2 stars for results. I compared with the Genova results, which were more detailed, plotted in graph form and had additional suggested actions.
5 stars for speed. The whole process was very quick.
4 stars for service. The question I had were partially answered: what should I do with the samples? Freezer, fridge or ambient? I put them in the freezer in the end.
Many thanks
Quick turnaround
Quick and efficient process. I ordered a test in the afternoon, it was delivered the next day. I posted the test back on a Monday afternoon and by I had my results by email on Wednesday. The results were clear and easy to understand, I feel the test was worth the price.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.








