Not a good place for live-in carers to work
Applied for this agency, went on a course with them for 2 days then done 2 days course on-line to start work with them.
I made it clear from the start and mentioned it about 5 times that I was going to work alongside another agency hoping they’d find me more work. Every time they said this was OK. I also asked the trainer. She also said this was OK. They asked me for my P45 which I didn’t understand as told them a few times I’m working alongside another agency. They rang me up and told me after all this that we were not allowed to work alongside another agency as had a clause in their contract. Their contracts are zero hours and by law they are not allowed to do this. They cannot stop us working with other agencies. They said the trainer Kelly told me this at training but she didn’t, she said it was OK also so she blatantly lied to her work colleagues. On top of this with all my info they wanted I sent about 5 emails with the required start up info required by them. Every time they kept telling me later they hadn’t received it so had to go back and tell them when I sent it through. This to me is compete incompetence and also the fact the trainer lied and they backtracked on saying this was OK are massive red flags. I decided not to work with them due to lies and incompetence. They wasted my time and money and obviously have unlawful contracts. It’s really a concern if they can treat potential employees like this what they’re like with the clients. They obviously are dishonest and couldn’t give a damn.