BLS International  Recensioni 

680
•
TrustScore 1.5 su 5

1,7

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Valutata 1 stelle su 5

Worst website ever. It's bugged, slow, crashed, will kick you out for no reason, will pretend you made too many connection attempts when you're literally connecting for the first time of the day. And... Leggi di più

Valutata 1 stelle su 5

Experiencia pésima con BLS. Una gestión fría, poco clara y totalmente decepcionante. Mi madre solicitó el visado para poder estar presente en mi boda y, después de todo el esfuerzo, dinero y documenta... Leggi di più

Valutata 1 stelle su 5

Website does not work. Non transparent process. System does not save form and applicant liveness step compares a 200kb photograph to real life and rejects it, Have tried this step 15 times on 4 differ... Leggi di più

Valutata 5 stelle su 5

​⭐⭐⭐⭐⭐ Outstanding Service from Lucas at BLS Edinburgh ​I want to give a massive thank you to Lucas at the BLS Spain office in Edinburgh for his incredible help with my son Mark’s visa application... Leggi di più

Dettagli dell'azienda

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Scritti dall'azienda

BLS International Services Ltd., with over 19+ years of experience, is a globally trusted and highly esteemed tech-enabled service partner for governments and citizens. The company has established itself as one of the top 2 players in the field of visa, passport, consular, and citizen services. Since its establishment in 2005, BLS International has been setting industry benchmarks and delivering comprehensive solutions in various areas, including e-governance, attestation, biometrics, e-visa, and retail services. Collaborating with over 46 client governments, including Diplomatic Missions, Embassies, and Consulates, BLS International ensures the highest level of data security through cutting-edge technology and robust processes. Its operations have scaled up across 66 nations, with a global footprint spanning more than 50,000 centers worldwide.


Informazioni di contatto

1,7

Pessimo

TrustScore 1.5 su 5

680 recensioni

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1,7

Tutte le recensioni

(680)

137 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Excellent Service

My experience with BLS was excellent. The staff were very polite, professional and everything was handled with great care. I’m really satisfied with their service.

26 agosto 2025
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Risposta di BLS International

Dear Hamidreza

Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience with BLS International. Your kind words and support mean a lot to us and motivate our team to continue providing the best service possible.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

Thank you for choosing BLS International.

Valutata 5 stelle su 5

The staffs behavior were really nice

The staffs behavior were really nice

20 agosto 2025
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Risposta di BLS International

Dear Sheida

Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience with BLS International. Your kind words and support mean a lot to us and motivate our team to continue providing the best service possible.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

Thank you for choosing BLS International.

Valutata 5 stelle su 5

I visited bls and my total experience…

I visited bls and my total experience was very good. i used the vip service and i really enjoyed it. also all staff were so professional and at the same time wearing a smile and so friendly

5 agosto 2025
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Risposta di BLS International

Dear Narges

Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience with BLS International. Your kind words and support mean a lot to us and motivate our team to continue providing the best service possible.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

Thank you for choosing BLS International.

Valutata 5 stelle su 5

Bls's officers in Iran are very kind…

Bls's officers in Iran are very kind and beautiful
Thank you

1 giugno 2025
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Risposta di BLS International

Dear Sayeh

Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience with BLS International. Your kind words and support mean a lot to us and motivate our team to continue providing the best service possible.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

Thank you for choosing BLS International.

Valutata 5 stelle su 5

I went to Bls in Iran and every thing…

I went to Bls in Iran and every thing was fast and organized
The staff were so polite too

26 agosto 2025
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Risposta di BLS International

Dear Nazanin

Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience with BLS International. Your kind words and support mean a lot to us and motivate our team to continue providing the best service possible.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

Thank you for choosing BLS International.

Valutata 1 stelle su 5

I absolutely agree with the comments…

I absolutely agree with the comments about scam, BLS knows it takes 6 weeks for a visa, minimum. Spanish consulate are equally guilty as they are failing to meet article 23 810/2009 EU. Problem is the consulate is failing to deliver and also guilty of not stating their failure to meet 15 days. BLS is far worse they are charging and scamming people, and trying to hide behind 45 days which is not the criteria, it is decision in 15 days and 45 if you need to provide more paperwork. BLS have a notice and have stated there own opinion of the arrival 23 on there window and have a sign in bright red blaming the consulate. BLS are knowing taking money in full knowledge you will not get a visa to your holiday if under six weeks, how do I know because I spoke face to face with the consulate who inform me this is the case and Madrid are not issuing visas and it's been months. BLS London is a scam and I am suspicious that reviews on their website are fake, considering the number of complaint on Facebook, here and other review sites.

27 agosto 2025
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Risposta di BLS International

Dear Stephen,
We're sorry to hear about your experience. BLS International does not influence decisions or timelines for an application, it is determined by the consulate. We strive to communicate processing times transparently and follow all official guidelines. Your feedback is important and will be shared with the relevant teams to help improve our service.

Warm Regards,
BLS International

Valutata 5 stelle su 5

Went 1.5 hours early and saw the…

Went 1.5 hours early and saw the queue.Still checked in but within 10 minutes we were with Alisha.What a lovely lady, we were so stressed with our non lucrative visa but she was so professional we wondered why we had been so worried.Big thumbs up and thanks to Alisha.
To anyone going in the future, treat the staff with respect and you will reap the reward!

27 agosto 2025
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Risposta di BLS International

Dear Gary

Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience with BLS International. Your kind words and support mean a lot to us and motivate our team to continue providing the best service possible.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

Thank you for choosing BLS International.

Valutata 1 stelle su 5

Poor Service, no accountability and much more

My main issue with BLS is that it clearly stated everywhere that the response time is 15 days..... if they know they can not honour that then say and we would have paid premium. Last year we applied for my husband and due to short time around we paid premium and got back within a week. This year we had 22 days so did normal service, my husband had his appointment on the 6th but did get a text to say processing at Misson until 12th .....how did it take 6 days???

We are due to go away next week and it still says processing at mission, having spoke to consulate they say that it's BLS issue and they are accepting too may applications. I don't really care who's fault it is but I feel both parties are running a money making scheme and they are ruining 100s of people's holidays/ family time/ 1sts..we are missing a family wedding because they were unable to do their job for 1 visa. We also do not have my husbands passport as its still at the consulate so we are currently at their mercy on when we get this back.

22 agosto 2025
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Risposta di BLS International

Dear Leila,
We understand you are seeking assistance on your application status. Please be informed, 'Processing at Mission' status is for all applications that are submitted successfully to the Consulate. BLS International doesn't interfere with the applications, after submission of the same, to the Consulate. Processing time is the sole discretion of the Consulate.

Valutata 1 stelle su 5

Desagradable servicio

La gente que trabaja ahí es muy poco profesional y genera mucha decepción saber que pagas tanto para tan pobre atención.

21 agosto 2025
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Risposta di BLS International

Dear Ben,
Thanks for reaching out. We acknowledge the receipt of the feedback and regret the inconvenience. We request you to consider this issue in isolation and not as part of the regular services offered by BLS International. Please be assured that we will share the feedback with the respective visa application center for necessary action.

Valutata 1 stelle su 5

Can you please explain why you charge…

Can you please explain why you charge £60 for next day courier for me and my wife’s passport?

So you charge £60 to deliver passports within London

There was not even other options and this was compulsary

21 agosto 2025
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Risposta di BLS International

Dear Subash,

We sincerely apologize for any inconvenience you may have experienced. Your feedback is incredibly valuable to us, as it helps us continuously improve our services. To address your concerns promptly, we kindly encourage you to reach out to our customer service team directly for immediate assistance.

We greatly appreciate your input and are committed to resolving this matter to your full satisfaction.

Warm regards,
BLS International

Valutata 1 stelle su 5

SCAM! They should not be operating

Totally unprofessional!

We lost our flights, a lot of money, holiday dates that I booked well in advance from my job.. We were looking forward to our trip. It has been an absolutely headache dealing with this company. After waiting for the visa for more than 30 days (when I was told it would take up 15 days} we received a message from the delivery company DX few days ago saying that they had receive it on Thursday and it would be delivered today Monday 18/08. I waited all day at home, then I contacted them to be told that they haven't received it, that I should contact BLS in case the delay is at their end...when you call BLS they cant give you any information, so with the tracking number I checked on their website and it says "Passport dispatched via courier", but the courier says they haven't received .... this is a joke, scam! the way they play with our money, time.....
Shame of BLS and for using a rubbish courier as DX. I just want my passport and forget about all this. SCAM, SCAM! and shame of the Spanish consulate to use this rubbish
If they cant manage a high volume of applications the should have told us!!!!!!! BTW, I paid for premium and this is what I have ,,,nothing after more than 35 days not even a proper answer about where my passport is

18 agosto 2025
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Risposta di BLS International

Dear NS,
Our customer support team will be in touch with you at the earliest.

Regards,
BLS International

Valutata 1 stelle su 5

Review of [BLS Spain Visa] Visa…

Review of [BLS Spain Visa] Visa Appointment Website for Spain

I had an extremely poor experience with this company’s online system for booking a visa appointment for Spain. After logging in and selecting the visa type under the "Book New" tab, the site only displayed this message:

“Thank you for accepting the data protection information. We have sent the same details to your registered email as well. Kindly open the email and click the accept button to proceed further.”

The problem is, I never received any such email — even after waiting for almost a month. I confirmed that my email address in the account is correct, but nothing arrived (not even in the spam folder).

The booking page also shows no available calendar, so I can’t even choose a date. Many of the downloadable forms on the site are broken or lead to dead links, making it impossible to prepare documents properly.

When I contacted customer service, they advised me to use Google Chrome, but that did not resolve anything. The guide video on the website shows a completely different booking process compared to what actually happens when you try it yourself.

Overall, this website feels like a waste of time. It’s unresponsive, misleading, and doesn’t function as advertised. I cannot recommend relying on it for booking a visa appointment.

14 agosto 2025
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Risposta di BLS International

Dear Ehsan,
Thank you for your feedback, and we're sorry to hear about your experience.
While we strive for professionalism in every engagement, we take such feedbacks seriously and are sharing it with the concerned team to improve our service delivery.

Valutata 1 stelle su 5

Disastrous experience

Disastrous experience! I applied over 3 weeks ago, and based on their processing time on their website, I should have received a response. Btw, I have travelled to Europe before, not for the first time—lost money due to flight and hotel bookings. If you can, just avoid the London BLS honestly. If you call to track, they will say we can not provide any updates as the visa is with the consulate. Irony. I do not even have my passport to travel elsewhere

14 agosto 2025
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Risposta di BLS International

Dear Hardi,
Greetings from BLS International Services!
We understand you are seeking assistance on your application status. Please be informed, 'Processing at Mission' status is for all applications that are submitted successfully to the Consulate.
BLS International doesn't interfere with the applications, after submission of the same, to the Consulate. Processing time is the sole discretion of the Consulate.

Valutata 1 stelle su 5

Would put 0 stars if I could

Would put 0 stars if I could. Will probably echo lots of reviews already. The experience of submitting for visa was actually smooth, you pay 200 pounds but at least it's fast. What is disastrous is that they have a huge backlog of applications and still somehow accept even more applications despite them absolutely not being able to manage it. I applied on 17 July, got a response on 11 August, almost 4 weeks later saying that I have to provide new round trip tickets (my previous ones are not valid anymore now obviously as they were for 1 August, and I lost them of course given they were late in reviewing my application). I moved them 3 times, lost lots of money on trips and hotels, provided now new tickets for 15 August. No response whatsoever from the visa center or the consulate. Probably not going to make even this flight. Very unhelpful and disrespectful. Don't apply if you have less than 6 weeks before your trip I would say. They should at least make people aware of this on the website and in person! complete disappointment. Never again!

17 luglio 2025
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Risposta di BLS International

Dear Tatiana,
Greetings from BLS International Services!
We understand you are seeking assistance on your application status. Please be informed, 'Processing at Mission' status is for all applications that are submitted successfully to the Consulate.
BLS International doesn't interfere with the applications, after submission of the same, to the Consulate. Processing time is the sole discretion of the Consulate.

Valutata 1 stelle su 5

Staff rude, unhelpful and unkind

Missing my flight tomorrow (14th Aug), cause of no update from BLS. I submitted my application on 22nd July early morning, got the message that it has been sent to consulate on 28th July, nothing since. So it was just sat in their office for almost a week. Now whenever I call them or email them they say they cant do anything and staff is super rude, unkind and unhelpful. the phone rep person told me today that since they haven't sent the passports out yesterday so even if they have it today I am not getting it before my flight tomorrow cause it takes 1 day to post. Absolutely useless, they could escalate to consulate, they dont, they could give option for me to come collect in situation like this, they dont. They charge for services and dont provide any service worthy of that price. I have paid total of £121.14 of my hard earned money, which they have not provided service for.

13 agosto 2025
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Risposta di BLS International

Dear Akashdeep,

We understand you are seeking assistance on your application status. Please be informed, 'Processing at Mission' status is for all applications that are submitted successfully to the Consulate.
BLS International doesn't interfere with the applications, after submission of the same, to the Consulate. Processing time is the sole discretion of the Consulate.

Valutata 5 stelle su 5

Professional service

The Visa process was smooth and hassle-free. The staff was professional and everything was completed on time. Highly satisfied with the service.

12 agosto 2025
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Risposta di BLS International

Dear Binoy

Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience with BLS International. Your kind words and support mean a lot to us and motivate our team to continue providing the best service possible.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

Thank you for choosing BLS International.

Valutata 5 stelle su 5

BLS team

BLS team was very supportive. I forgot my documents and they helped me arrange it all.
I was so worried I mess up, but they were very patient with me.
Thanks BLS

5 agosto 2025
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Risposta di BLS International

Dear Ishaa

Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience with BLS International. Your kind words and support mean a lot to us and motivate our team to continue providing the best service possible.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

Thank you for choosing BLS International.

Valutata 1 stelle su 5

BLS ESTAFA

BLS en Perú es una estafa
Cobros arbitrarios que los hacen pasar por obligatorios, no entregan comprobante de pago, no existen las horas de citas, un servicio que duplica el costo normal de la tramitación de una visa. Pésima atención de los trabajadores, todos estan coludidos para sacar dinero y engañar a la gente. Desde la página web que da información incorrecta que sorprende al usuario y obliga a pagar formularios y fotografías.

6 agosto 2025
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Risposta di BLS International

Dear Lalo,

We sincerely apologize for any inconvenience you may have experienced. Your feedback is incredibly valuable to us, as it helps us continuously improve our services. To address your concerns promptly, we kindly encourage you to reach out to our customer service team directly for immediate assistance.

We greatly appreciate your input and are committed to resolving this matter to your full satisfaction.

Warm regards,
BLS International

Valutata 1 stelle su 5

Worst app

Worst app, they didn't give appointment to genuine student, it's totally scam, i get entry 15 times to the booking window and they kicked me out from there, it's totally waste of time and playing with futures of thousands of students.

30 luglio 2025
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Risposta di BLS International

Dear Muhammad,

We sincerely apologize for any inconvenience you may have experienced. Your feedback is incredibly valuable to us, as it helps us continuously improve our services. To address your concerns promptly, we kindly encourage you to reach out to our customer service team directly for immediate assistance.

We greatly appreciate your input and are committed to resolving this matter to your full satisfaction.

Warm regards,
BLS International

Valutata 1 stelle su 5

Worst

My experience with BLS Canada has been nothing short of frustrating and deeply disappointing. Ever since the Consulate General of India stopped accepting walk-ins, the service provided by BLS has deteriorated significantly. Despite countless complaints from applicants, the system remains broken — and it almost feels intentional.

Applicants are often forced to visit the center multiple times (sometimes 3 to 4 times) just to get a straightforward application processed. Staff frequently provide incomplete or misleading information, resulting in unnecessary rejections and delays. Instead of improving the system, there appears to be a complete lack of accountability or desire to streamline the process.

What’s more troubling is the behavior of some staff members — unprofessional, indifferent, and at times, seemingly trained to make the process as opaque and painful as possible. It's hard not to feel like the entire operation is running in tandem with unethical practices and officials who turn a blind eye to the chaos, if not encourage it.

The Indian government needs to take responsibility and address these systemic issues. Public service should not feel like navigating a scam. Many of us are just trying to access basic services with dignity and respect.

Until serious reforms are made, this will continue to reflect poorly not just on BLS, but on the institutions that empower and protect such a deeply flawed process.

2 agosto 2025
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Risposta di BLS International

Dear Ajay,

We sincerely apologize for any inconvenience you may have experienced. Your feedback is incredibly valuable to us, as it helps us continuously improve our services. To address your concerns promptly, we kindly encourage you to reach out to our customer service team directly for immediate assistance.

We greatly appreciate your input and are committed to resolving this matter to your full satisfaction.

Warm regards,
BLS International

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