BLS International  Recensioni 

680
•
TrustScore 1.5 su 5

1,7

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Valutata 1 stelle su 5

Worst website ever. It's bugged, slow, crashed, will kick you out for no reason, will pretend you made too many connection attempts when you're literally connecting for the first time of the day. And... Leggi di più

Valutata 1 stelle su 5

Experiencia pésima con BLS. Una gestión fría, poco clara y totalmente decepcionante. Mi madre solicitó el visado para poder estar presente en mi boda y, después de todo el esfuerzo, dinero y documenta... Leggi di più

Valutata 1 stelle su 5

Website does not work. Non transparent process. System does not save form and applicant liveness step compares a 200kb photograph to real life and rejects it, Have tried this step 15 times on 4 differ... Leggi di più

Valutata 5 stelle su 5

​⭐⭐⭐⭐⭐ Outstanding Service from Lucas at BLS Edinburgh ​I want to give a massive thank you to Lucas at the BLS Spain office in Edinburgh for his incredible help with my son Mark’s visa application... Leggi di più

Dettagli dell'azienda

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Scritti dall'azienda

BLS International Services Ltd., with over 19+ years of experience, is a globally trusted and highly esteemed tech-enabled service partner for governments and citizens. The company has established itself as one of the top 2 players in the field of visa, passport, consular, and citizen services. Since its establishment in 2005, BLS International has been setting industry benchmarks and delivering comprehensive solutions in various areas, including e-governance, attestation, biometrics, e-visa, and retail services. Collaborating with over 46 client governments, including Diplomatic Missions, Embassies, and Consulates, BLS International ensures the highest level of data security through cutting-edge technology and robust processes. Its operations have scaled up across 66 nations, with a global footprint spanning more than 50,000 centers worldwide.


Informazioni di contatto

1,7

Pessimo

TrustScore 1.5 su 5

680 recensioni

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1,7

Tutte le recensioni

(680)

137 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Trained to drive you mad

Staff trained to drive you mad—ignorant and rude. After eight months of waiting to apply for a visa for my five-year-old daughter, they refused to accept my documents, claiming I was missing a form. They told me to come back a month later, but since they never gave me an appointment, I couldn’t submit the application. My daughter has lost yet another year of her life waiting to be able to travel with her mother.

11 agosto 2025
Non scritta su invito
Valutata 1 stelle su 5

BE WARNED!!

BE WARNED!!! Don’t USE BLS SPAIN!! DON’T SEND YOUR PASSPORT TO THE SPANISH CONSULATE!!

Forget Spain and go through another Schengen country for your 1st entry! Be warned!! Use them at your own risk!!!
It’s been 4 weeks since I applied. Missed my flights, on top of it, still holding my passport. Nothing I haven’t tried! The worse, I repeat, the worse!!

17 ottobre 2025
Non scritta su invito
Valutata 1 stelle su 5

I have been trying to book an appointment for over 5 months with no slot available

I have been trying to book an appointment for my wife now for nearly 5 months and everytime we go on the website to book an appointment, we get the same message that say 'no booking slot available.' For over 5 MONTHS!!! This company is just terrible, their service is absolutely frustrating. My wife was meant to come to see me in Spain, she is travelling from Morocco and although the BLS website states that no appoitment booking should be made with third parties because they scam you and charge you alomost 500 euros. However, the only way I can get an appointment is by going to the third parties because whenever we try to book an appointment online, there is never a slot available. BLS are very much a culprit in this corruption as this issue as being going for years and yet they never seems to find a solution to it.

6 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

I am losing the will to live...

I am losing the will to live dealing with this company. The most cumbersome website I have ever encountered and not fit for purpose.

We applied for a visa for a visit to Spain 6 months ago and still do not have it. They rarely, if ever, reply to emails or telephone calls.

TO BE FAIR, WITH THE THREAT OF LEGAL ACTION, BLS INTERNATIONAL ACTUALLY REFUNDED THE FEES WE PAID IN FULL AS THEY ACCEPTED THAT THEY HAD COMPLETELY SCREWED UP OUR APPLICATION BUT, AGAIN, ARE PROVING TO BE A NIGHTMARE TO DEAL WITH!

BLS International? IN THE UNLIKELY EVENT THAT THIS REVIEW IS EVER REVIEWED BY SOMEONE AT THE SPANISH CONSULATE...PLEASE, PLEASE SWITCH COMPANIES. LIFE IS TOO SHORT!

16 ottobre 2025
Non scritta su invito
Valutata 1 stelle su 5

10 hours ago

10 hours ago
Holding passports till pass travel dates with no proper updates . Proper scammers.
BLS , You need to stop scamming people . You are playing with people’s money , people’s emotions and people’s time . This is not acceptable. Your staff miss guiding people they are the most worst staff for their job and just repeating the same record don’t no how to answer anything else than the same record they say . They need to be more knowledgeable to answer customers questions than the repeating the same records . Also it’s been 5 weeks for my tourist visa . Still not giving me proper update and holding my passport . I’ve applied on 29th of August and took my annual leave from work and was counting to go on holiday . my flight is today and I’m losing all my hard work money . PLEASE DONT APPLY VISA THOROUGH BLS THEY ARE SO QUICK TO TAKE PEOPLE’S MONEY AND NOT PROVIDING THEIR SERVICE. PROPER SCAMMER. Please be careful with this BLS . The situation im in today is so scary . BLS U NEED TO STOP THIS . Stop scamming innocent people .

5 ottobre 2025
Non scritta su invito
Valutata 1 stelle su 5

wrong information

i call Bls internacional. twice and they give me wrong información regarding passport renewal of my doughter passport you should keep people with contact information 👎🏻👎🏻👎🏻

23 settembre 2025
Non scritta su invito
Valutata 1 stelle su 5

BLS totally sucks - get ready to spend weeks trying to get this done.

Totally sucks.
Website keeps going down. Even when it is up its doesn't work (you generally just get part way through and then no response - won't load the next page, payment5, whatever)
Plus it's almost impossible to get an appointment.
Spain should fire BLS and get a service provider that is competent (i.e. not someone's Spanish brother or cousin)

29 settembre 2025
Non scritta su invito
Valutata 1 stelle su 5

la pagina de blsmorocco me he…

la pagina de blsmorocco me he registrado en ella al menos 3 veces y cuando quiero iniciar sesion para coger cita me dice correo no existe, es la peor pagina parece que la ha echo un niño chico, de verdad asi no...vais por mal camino

16 settembre 2025
Non scritta su invito
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Risposta di BLS International

Dear Nordin,
Thank you for reaching out. Your feedback is extremely valuable to us as it helps us to improve our services.
We’re constantly striving to improve and hope for the opportunity to deliver a better experience in the future.
Please feel free to contact us directly at our helpline so we can discuss your concerns in more detail and work on a solution.

Valutata 1 stelle su 5

stupid website

bad website wasted my time filling up my form many times still not accepted

15 settembre 2025
Non scritta su invito
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Risposta di BLS International

Dear mxexe,
Thank you for reaching out. Your feedback is extremely valuable to us as it helps us to improve our services.
We’re constantly striving to improve and hope for the opportunity to deliver a better experience in the future.
Please feel free to contact us directly at our helpline so we can discuss your concerns in more detail and work on a solution.

Valutata 2 stelle su 5

Very bad service

Very bad service. I had my and my brother's visa applied through spain embassy in manchester. Since then there is no response and nobody is helping I needed my passport urgently tomorrow but nobody is replying or helping. we went there on 20 aug and since then it has been 3 weeks i don't how much more time a#nd we have all the hotel and flights booked.

20 agosto 2025
Non scritta su invito
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Risposta di BLS International

Dear Sonali,
Greetings from BLS International Services! We understand you are seeking assistance on your application status. Please be informed, 'Processing at Mission' status is for all applications that are submitted successfully to the Consulate. BLS International doesn't interfere with the applications, after submission of the same, to the Consulate. Processing time is the sole discretion of the Consulate.

Valutata 1 stelle su 5

Disorganised and confused

Attended the Manchester branch for a student visa for Spain. For my first initial appointment, I was spoken to with a tone of such a stain that I felt like crying after walking out the worker said that I didn’t have the sufficient documents and when approved she provided me with a checklist that wasn’t available from the website. After much research it turns out that this checklist that she provided me with the contained all the necessary documents was in fact two years old and if I had followed the instructions that she had given me, I would’ve wasted a lot of money with an insufficient application. There seems to be a general error of confusion Within the workplace which shouldn’t be expected of an institution that charges extortionate fees and is responsible for legal visas 

4 settembre 2025
Non scritta su invito
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Risposta di BLS International

Dear Stephanie,
Thank you for your feedback, and we're sorry to hear about your experience.
While we strive for professionalism in every engagement, we take such feedbacks seriously and are sharing it with the concerned team to improve our service delivery.

Valutata 1 stelle su 5

Spanish Visa application Centre BLS…

Spanish Visa application Centre BLS International is the worst company which process the Visa for Spain staff is very rude no cooperation with the people abusing language and not giving proper information to the people and they have no respect for any human. As infront of us one chinese lady was asking for help , the staff said to her "get out just go home " even with us his behaviour was too rude. As We can spend money but we can't sell our own self respect. For a sec i was feeling like call 999 as his behaviour trigger me so bad. It's not acceptable how the staff behavior like we all are homeless come here for begging food . We just left as he offer as to pay 100 pound for per head then he can help us otherwise go home.
Request to the owner please check your staff how they treat how come for visa application.
We even not submit our visa application. He mention he is the manager but if there behaviour make people cry whatever u mention that's not matching with uk rule for customers. Next time if his or other staff behaviour are same like yesterday ,I will personally call police for help.
Thank you.

3 settembre 2025
Non scritta su invito
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Risposta di BLS International

Dear Khushi,
Thank you for your feedback, and we're sorry to hear about your experience.
While we strive for professionalism in every engagement, we take such feedbacks seriously and are sharing it with the concerned team to improve our service delivery.

Valutata 1 stelle su 5

BLS Manchester absolute scammers

ABSOLUTELY SCAMMERS AND CORRUPT BLS MANCHESTER. FIRST THEY PUT MANDATORY CHARGES FOR SERVICES WHICH ARE OPTIONAL LIKE SMS SERVICE, PHOTO(even if your photo is correct they will still put mandatory charges), extra 30 gbp for passport delivery (despite you live nearby and can collect by yourself). they are the biggest scammers and avoid them at all cost

2 settembre 2025
Non scritta su invito
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Risposta di BLS International

Dear Muhammad,
We sincerely appreciate your feedback. Kindly note that our primary objective is to support applicants throughout the process of completing important documentation. We offer feedback with the intention of ensuring that all documents are accurate and free of errors.

Valutata 5 stelle su 5

Super quick and super friendly 😊

After reading all the really shocking reviews for BLS Manchester i was dreading my appointment there today. However, it couldn't have been better! Everyone was super friendly and helpful. I arrived quite early and expected that I'd be waiting for ages...nope, I was called to the desk after only 10 minutes. All my paperwork was in order so the process was really quick, the lady helping was very nice, we were chatting about how excited I am to be submitting my nlv application. I then went to get my photo done, I was seen straight away and the lady at this desk was also very friendly. Honestly, I had such a great experience at BLS Manchester today...now the waiting game begins 🙏

3 settembre 2025
Non scritta su invito
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Risposta di BLS International

Dear Kerry,
We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.

Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.

Thank you for choosing BLS International.

Valutata 1 stelle su 5

pathetic.

pathetic.. slow service, staff is not at all professional. Call center keeps waiting.. no helpful attitude unlike VFS.

1 settembre 2025
Non scritta su invito
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Risposta di BLS International

Dear Gaytree,
Thank you for your feedback, and we're sorry to hear about your experience.
While we strive for professionalism in every engagement, we take such feedbacks seriously and are sharing it with the concerned team to improve our service delivery.

Valutata 1 stelle su 5

CORRUPTED AS ALWAYS One of the worst…

CORRUPTED AS ALWAYS One of the worst services at BLS in Edmonton AB Canada. If it would be possible I would give them negative 5 stars. They won’t take your application at all. They’ll refuse it for single word and then ask you to pay $100 to fill the form or they’ll ask you to book another appointment after 2-3 weeks. The appointments aren’t available ever. THIS IS SAME AS INDIA. IN INDIA THEY’LL ASK FOR MONEY UNDER THE TABLE. THEY ARE DOING SAME THING IN CANADA AS WELL. Even after paying extra $100 just to fill the form, it took them 6 hours to complete the application. I entered their office at 12:15pm and got out on 6:20pm. WORSTEST SERVICE AND WORSTEST CONSULATE WEBSITE. There were 50 people there on Aug 30, 2025 and most of them were pissed and had to pay extra $100. I have confirmed from 6 people myself that they paid extra $100. I have uploaded the proof of that too. On consulate website l, the fees is $376 for OCI application and I had paid $478.65. I have picture of payment receipt which I uploaded on google maps review. SHAME ON YOU INDIAN CONSULATE.
UPDATE: STANDARD REPLY PLEASE CONTACT US DIRECTLY TO DISCUSS ABOUT YOUR PROBLEM, BUT DIDN’T BOTHER TO LEAVE ANY EMAIL OR PHONE NUMBER TO DISCUSS THE PROBLEM IN DETAIL.
UNPROFESSIONAL THUGS

30 agosto 2025
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Risposta di BLS International

Dear Sagar,
Thank you for reaching out. Your feedback is extremely valuable to us as it helps us to improve our services.
We’re constantly striving to improve and hope for the opportunity to deliver a better experience in the future.
Please feel free to contact us directly at our helpline so we can discuss your concerns in more detail and work on a solution.

Valutata 1 stelle su 5

Bls London please I want my passport…

Bls London please I want my passport back,I can’t even express myself by typing I have literally cried my eyes out.its passed my travel date already just give me back my passport
My partner had plan a suprise engagement for me but you guys ruined it .just give me my passport.

30 agosto 2025
Non scritta su invito
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Risposta di BLS International

Dear Dessy,
Greetings from BLS International Services! We understand you are seeking assistance on your application status. Please be informed, 'Processing at Mission' status is for all applications that are submitted successfully to the Consulate. BLS International doesn't interfere with the applications, after submission of the same, to the Consulate. Processing time is the sole discretion of the Consulate.

Valutata 5 stelle su 5

I belive the center offers a very…

I belive the center offers a very professional service to applicants. I really felt I am receiving an international-level service. They were so meticulous, caring, and kind. They were so tolerant with my child, and kids in general. Overall, i am so happy with the experience.

11 agosto 2025
Non scritta su invito
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Risposta di BLS International

Dear Iman

Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience with BLS International. Your kind words and support mean a lot to us and motivate our team to continue providing the best service possible.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

Thank you for choosing BLS International.

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