No phone number to call, left an email to the address given, no response. I have no way of knowing if my order is coming or tracking it. I am thinking this is a scam site. If it isn't I would hope... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Have ordered multiple times from BLOMUSE KNIVES. Superb craftmanship. Shipping is slow, being patient, helps. Alas, all orders arrived safely. Thank you BLOMUSE
L'azienda ha risposto
Initially I had difficulty receiving the product I ordered. Yet, even with this the customer support provided by Sunny was so outstanding that it made the shipping times acceptable. The product is exc... Leggi di più
L'azienda ha risposto
Customer service was very good. Kept me informed of shipment status and took care of all my concerns. Won't hesitate to buy from again!
L'azienda ha risposto
4,2
Molto buono
142 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
This company kept their promise
This company kept their promise. The product was of exceptional quality, well worth the price. Communication with the merchant was spot on, every time I communicated with them, they were quick to answer in response.
Even after I received the product, I had questions on how to operate the product, and they were able to respond very quickly. Overall, a great experience.
8 agosto 2025
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Risposta di Blomuse
Dear Angelo,
We are delighted that you find our products to be excellent value for money. Your recognition is the best reward for our ongoing pursuit of high quality and value for money.
🌟 Your satisfaction will inspire us to continuously improve our products and services, striving to bring more trustworthy and high-quality products to every customer.
Thank you again for your support and review. I wish you a happy life!
Best regards
Olivia
This switchblade is everything I was…
This switchblade is everything I was hoping for and more. The rosewood handle is beautiful, smooth, and feels perfect in my hand—solid without being too heavy. The opening action is incredibly snappy and satisfying, deploying instantly with a quick press. The lock is strong and secure, giving me complete confidence when using it. It’s well-balanced, well-built, and made with care. If you’re looking for a dependable knife with great style and performance, this is it.
5 giugno 2025
Non scritta su invito
Risposta di Blomuse
Dear Pat,
We are delighted that you find our products to be excellent value for money. Your recognition is the best reward for our ongoing pursuit of high quality and value for money.
🌟 Your satisfaction will inspire us to continuously improve our products and services, striving to bring more trustworthy and high-quality products to every customer.
Thank you again for your support and review. I wish you a happy life!
Best regards
Olivia
Excellent service. Great communication
Great communication, support and service.
1 agosto 2025
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Risposta di Blomuse
Dear Layne,
Hello! We are delighted that you are satisfied with our excellent service. We always adhere to the "customer-centric" service philosophy.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Contact Information: Customer Service Email: olivia@clientcare2025.com
Thank you again for your evaluation and support. We wish you a happy life!
Best regards
Olivia
Lexie
Lexie, as a service representative, was a pleasure to coordinate the resolution of my order. She always kept me informed of each step taken to ensure I was satisified with her service.
1 agosto 2025
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Risposta di Blomuse
Dear James, hello!
Thank you very much for your high regard for Lexie and our customer service team! We are committed to providing meticulous and attentive service to every customer. It is a great honor to have successfully resolved your issue and receive your recognition.
We will also pass on your encouragement to Lexie, and we believe it will be a great inspiration to our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
Prompt reply from customer service
Prompt reply from customer service. Answered my questions. The blue handled knife works great, seems to be a solidly put together tool.
30 luglio 2025
Non scritta su invito
Risposta di Blomuse
Dear Mark,
Hello! Thank you for your satisfaction with our customer service's quick response and quality. Timely response and efficient communication are our highest standards of service.
📞 Your positive feedback is the best encouragement for our team. We will continue to optimize our service processes and enhance our response speed and customer experience.
If you have any further questions or needs, please feel free to contact us. We will continue to provide you with support and assistance.
Contact Information: Customer Service Email: olivia@clientcare2025.com
Thank you again for your trust and support. We wish you a happy life!
Best regards
Olivia
Switchblade Issue
I had an Issue with the Closing of the Switchblade, and Lexie was Very Knowledgeable in her Answer and the Small Video She sent to me. I figured it out from the Video, and found that my knife just needed a very small bit of Oil on the Moving Mechanism that Releases the the Blade, now its working Very Well. Thank You Lexie
5 luglio 2025
Non scritta su invito
Risposta di Blomuse
Dear customer, hello!
Thank you very much for your high regard for Lexie and our customer service team! We are committed to providing meticulous and attentive service to every customer. It is a great honor to have successfully resolved your issue and receive your recognition.
We will also pass on your encouragement to Lexie, and we believe it will be a great inspiration to our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
Never sent its been over a week and hasn't left the manufacturer in China
Never sent. Seems doubtful. Is this company real?
25 luglio 2025
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Risposta di Blomuse
Dear Chris,
Thank you for your patience and we are deeply sorry to hear that you haven't received your package yet. We are deeply sorry and regretful that you haven't been able to enjoy the shopping experience you deserve.
If you haven't received your package yet or need further confirmation on the current shipping status, please feel free to contact us at the following email address:
Customer Service Email: olivia@clientcare2025.com
Upon receiving your email, we will prioritize verifying your tracking information and provide appropriate solutions if necessary. Thank you again for your understanding and support. We will continue to optimize our logistics processes to provide you with more efficient delivery services.
Wish you a happy life!
Best regards
Olivia
I waited for over a month
I waited for over a month, alas a very nice Italian Switchblade made my day. Well worth the wait!!
19 luglio 2025
Non scritta su invito
Risposta di Blomuse
Dear Johnny,
Hello! We are very pleased to hear that you are satisfied with your purchase and that our product exceeded your expectations.
✨ Thank you for your recognition of our product quality and service. This is not only a recognition of our team's efforts, but also a source of motivation for continuous improvement.
If you have any questions or suggestions during future use, please feel free to contact us. We are always here to support you.
Contact Information: Customer Service Email: olivia@clientcare2025.com
We look forward to serving you again. We wish you a happy life and a good mood every day!
Best regards
Olivia
A quality product
A high quality knife, excellent craftsmanship, customer service is great quick response to questions.
16 luglio 2025
Non scritta su invito
Risposta di Blomuse
Dear Customer!
Thank you very much for your appreciation and support of our products and services!
We are delighted that you were satisfied with your overall shopping experience, which is a great encouragement to our team. We are committed to providing products that combine quality and design to ensure every customer has a pleasant shopping experience.
If you have any suggestions or assistance during your future use, please feel free to contact us.
Customer Service Email: olivia@clientcare2025.com
Thank you again for your valuable review and we look forward to seeing you again!
Wish you a happy life!
Best regards
Olivia
I was thinking of ordering through this…
I was thinking of ordering through this site, yet every review I have read said they have ordered and still never received their order, that's enough said for me about this site.
18 luglio 2025
Non scritta su invito
Risposta di Blomuse
Dear Ryan,
Thank you for your interest in our platform. We understand that you may consider other reviews before placing an order, which is perfectly reasonable.
Regarding the logistics issues reported by some customers, we have taken them very seriously and have:
Optimized our global logistics channels to improve delivery timeliness and tracking transparency;
Improved our shipping process to ensure timely and safe delivery of orders;
Provided comprehensive support options, including reissues and refunds.
We always welcome honest feedback and view it as an important driver of continuous improvement. If you have any questions, please feel free to contact us:
Customer Service Email:olivia@clientcare2025.com
We hope to provide you with a satisfactory shopping experience in the future.
Best regards
Olivia
Lexie made it better
Lexie made it better. I am still waiting for delivery, but I expect it will finally happen. It has been over a month, even with paying the speedy delivery fee, I am not that cool with that. But oh well. The good rating is really for Lexie’s communication and skills at helping irate(and rightly so) customers get their order delivered. Please note - as of today, I’m still waiting for delivery.
21 giugno 2025
Non scritta su invito
Risposta di Blomuse
Dear Mark,
I've reviewed your order. Your order is for knives, which are sensitive items. Strict logistics inspections may have delayed delivery. Please be assured that we will follow up with you until delivery. Thank you for your satisfaction with Lexie's service.
We always welcome honest feedback and consider it an important driver for continuous improvement. If you have any questions, please feel free to contact us:
Customer Service Email: olivia@clientcare2025.com
We hope to provide you with a satisfactory shopping experience in the future.
Best regards
Olivia
Problem with the product.
I had problem with the product and Lexie has arranged for a replacement item to be sent. Lexie handled the process quite smoothly. Thank you!!!
16 luglio 2025
Non scritta su invito
Risposta di Blomuse
Dear William , hello!
Thank you very much for your high regard for Lexie's work! We are committed to providing meticulous and attentive service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Lexie, and we believe it will be a great inspiration to our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
I never received the knife that I paid for!
On June 16th I ordered and paid for the Milanese Italian Stiletto knife and i still have not received it!
16 giugno 2025
Non scritta su invito
Risposta di Blomuse
Dear Joe，
Thank you for your patience and we are deeply sorry to hear that you haven't received your package yet. We are deeply sorry and regretful that you haven't been able to enjoy the shopping experience you deserve.
If you haven't received your package yet or need further confirmation on the current shipping status, please feel free to contact us at the following email address:
Customer Service Email: olivia@clientcare2025.com
Upon receiving your email, we will prioritize verifying your tracking information and provide appropriate solutions if necessary. Thank you again for your understanding and support. We will continue to optimize our logistics processes to provide you with more efficient delivery services.
Wish you a happy life!
Best regards
Olivia
Thank you
Thank you, Lexi for everything that you're doing to make this.
Order right, I know it's not your fault but it's not my fault either. I never received my package and I. Appreciate you working with me to get the issue. Solved, thank you very much. I'm looking forward to my package.
30 giugno 2025
Non scritta su invito
Risposta di Blomuse
Dear Randall, hello!
Thank you very much for your recognition of Lexie, especially for your patience and professionalism in handling your order.
We firmly believe that attentive service leads to a secure and enjoyable shopping experience.
We will pass on your encouragement to Lexie, which is a great encouragement to our team.
We look forward to continuing to provide you with thoughtful and considerate service in the future! We wish you a happy life!
Best regards
Olivia
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