No phone number to call, left an email to the address given, no response. I have no way of knowing if my order is coming or tracking it. I am thinking this is a scam site. If it isn't I would hope... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Have ordered multiple times from BLOMUSE KNIVES. Superb craftmanship. Shipping is slow, being patient, helps. Alas, all orders arrived safely. Thank you BLOMUSE
L'azienda ha risposto
Initially I had difficulty receiving the product I ordered. Yet, even with this the customer support provided by Sunny was so outstanding that it made the shipping times acceptable. The product is exc... Leggi di più
L'azienda ha risposto
Customer service was very good. Kept me informed of shipment status and took care of all my concerns. Won't hesitate to buy from again!
L'azienda ha risposto
4,2
Molto buono
142 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Recommended.
Great service, excellent communication. Smooth transaction. Thank you. Highly recommended.
19 settembre 2025
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Risposta di Blomuse
Dear Pierre,
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Great
Great, fast communication. Issue resolved to my satisfaction. Would purchase here again
15 settembre 2025
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Risposta di Blomuse
Dear Steve
Hello! Thank you for your satisfaction with our customer service's quick response.
📞 Your approval is the best encouragement for our team. We will continue to optimize our service processes and continuously improve our response speed and service experience.
If you have any questions or needs, please feel free to contact us. We will continue to provide you with support and assistance.
Thank you again for your trust and support. I wish you a happy life!
Best regards
Olivia
Excellent customer service
I want to express my gratitude to Camellia and her team for supplying some of the BEST customer service regarding communicating to me about the status of my order cradle to grave! She is an exceptional representative of your company that truly is an asset to assist in growing your brand…
15 settembre 2025
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Risposta di Blomuse
Dear Patrick,
Thank you very much for your high regard for Camellia and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Camellia, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
It took a little while for me to get my…
It took a little while for me to get my knife but the team explained that the quality take’s time and that I understood when I received my knife I was impressed of how well it is made and the craftsmanship also.
13 settembre 2025
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Risposta di Blomuse
Dear Roger,
We are delighted that you find our products to be excellent value for money. Your recognition is the best reward for our ongoing pursuit of high quality and value for money.
🌟 Your satisfaction will inspire us to continuously improve our products and services, striving to bring more trustworthy and high-quality products to every customer.
Thank you again for your support and review. I wish you a happy life!
Best regards
Olivia
Great Customer Service
When I received my knife, I didn't know how to close it. I reached out to Customer Service and Camellia was so helpful. I am extremely happy with the knife I ordered. It is of good quality and works well for me and I'm extremely grateful for the Great Customer Service, especially to Camellia. I recommend this Company highly because it was a great experience.
10 settembre 2025
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Risposta di Blomuse
Dear Greg,
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Camillia
Camellia was excellent and prompt at taking care of issues. I would highly recommend Camellia and Blomuse. I will return to Blouse with 100% confidence, hope speak to Camelia again if customer service is required. Thank you.
With best regard, Bryce
12 settembre 2025
Non scritta su invito
Risposta di Blomuse
Dear Andersen,
Thank you very much for your high regard for Camellia and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Camellia, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
Full refund
I ordered an item wich was not available in my country, so they gave me a full refund rapidly and were very honest and trustworthy.
3 settembre 2025
Non scritta su invito
Risposta di Blomuse
Dear customer,
Thank you very much for your appreciation of our handling of this issue.
We always adhere to the principles of efficient and professional service to ensure your shopping experience is smooth and worry-free. Your approval is the greatest encouragement and motivation for our team.
🛠️ We will continue to optimize our service processes and improve processing efficiency, striving to provide you and all our customers with even better support.
Thank you again for your trust and support, and wish you a happy life!
Best regards
Olivia
Auto Knife
I purchased a auro knife 7/28/25 it did take some time to get it however it did not look like the one I ordered. Upon contacting customer service they did inform me it had been out of stock. Some very friendly e-mails concerning my experence, two offers were made and I chose a partial refund. I was not looking for any compasetion but you offered a good will jesture. Not many companies would do so. So THANK YOU
29 agosto 2025
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Risposta di Blomuse
Dear Customer,
Hello! We are delighted to hear that you are satisfied with our customer service team's service attitude and appreciate our friendly and enthusiastic communication.
💬 Your recognition is the best encouragement for our team and will motivate us to continuously improve our service level to ensure every customer has a pleasant and secure shopping experience.
Thank you again for your trust and recognition. I wish you a happy life!
Best regards
Olivia
Well they finally made good on the…
Well they finally made good on the product. I originally gave them two bad reviews after the order was lost and they blamed me for the wrong address even if it was automatically filled in by PayPal. I figure I had been scammed. Lo and behold the order showed up today to my mailbox More than two months after it was placed. Thank you .
26 agosto 2025
Non scritta su invito
Risposta di Blomuse
Dear Customer,
Thank you for sharing your shopping experience. We understand the anxiety you felt while waiting, and we sincerely appreciate the opportunity to communicate and correct your situation.
We are always committed to providing timely and transparent service, and we proactively follow up and properly address any issues that arise. We are pleased to see that you are satisfied with our response.
If you have any further questions or require assistance, please feel free to contact us via email:
📩 olivia@clientcare2025.com
We look forward to providing you with a more secure and smooth shopping experience.
Best regards
Olivia
My order got lost in transport
My order got lost in transport. I contacted Blomuse customer support, they immediately investigated the problem and decided to resend the same product.
It arrived in about 10 days... no problem.
in between time they remained in contact with me and provided a tracking number.
They have been very helpful and I highly recommend doing business with them. I will!
25 agosto 2025
Non scritta su invito
Risposta di Blomuse
Dear Customer,
We are delighted to receive your review. We understand the importance of a transparent and traceable service process for our customers. Therefore, we are committed to providing clear and timely feedback, ensuring every customer has peace of mind regarding their order and after-sales progress.
📩 Your positive feedback is the greatest encouragement to our service system and will motivate us to continuously optimize our communication mechanisms, improve service efficiency, and enhance user experience.
Thank you again for your trust and support. I wish you a happy life!
Best regards
Olivia
Problem turned around
Customer service representative Lexi saved the day for me. I had a problem with my order and she fixed it and turned it around. It's the difference between me shopping there and somewhere else. Thank you Lexie
15 agosto 2025
Non scritta su invito
Risposta di Blomuse
Dear Customer,
Thank you very much for your high regard for Lexie and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Lexie, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
The Best Automatic Knife deal on the…
The Best Automatic Knife deal on the internet!
I have never been more pleasantly surprised with any knife I’ve purchased.
I expected this knife to be a cheap Chinese knockoff. Instead, it is a high quality Italian Switchblade that will last a lifetime. Excellent fit and finish, strong action & razor sharp out of the box!
6 agosto 2025
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Risposta di Blomuse
Dear Customer,
Hello! We are very pleased that our product met your expectations.
✅ Product consistency with the description is not only a reflection of quality, but also an important part of our service commitment.
If you have any questions or suggestions during subsequent use, please feel free to contact us. We will be happy to assist you.
Thank you for your trust and support. We look forward to bringing you more enjoyable shopping experiences!
Wish you a happy life!
Best regards
Olivia
There was a slight problem with my…
There was a slight problem with my order, however, it was handled very professionally and with amazing speed. Thank you for your help with regard to this matter.
31 luglio 2025
Non scritta su invito
Risposta di Blomuse
Dear Customer,
Hello! We're delighted that you appreciate our approach. We always prioritize our customers' needs, providing accurate and professional assistance to ensure every customer receives a timely and satisfactory resolution. ⚙️ We will continue to improve our service.
If you have any questions or suggestions in the future, please feel free to contact us. Thank you for your support and trust, and we will continue to work hard to meet your expectations!
Wish you a happy life!
Best regards
Olivia
Great Products
Great Products - nicely made - description of products are right on.
I would definitely do business with Blomuse again
14 agosto 2025
Non scritta su invito
Risposta di Blomuse
Dear Customer,
Hello! We are very pleased that our product met your expectations.
✅ Product consistency with the description is not only a reflection of quality, but also an important part of our service commitment.
If you have any questions or suggestions during subsequent use, please feel free to contact us. We will be happy to assist you.
Thank you for your trust and support. We look forward to bringing you more enjoyable shopping experiences!
Wish you a happy life!
Best regards
Olivia
Well
Well, at first I had ordered one set of knives six of them and then the next day I ordered an additional four and the shipment went out two separate times which is understandable, but the postage was never paid so those were not delivered in a very timely manner, but after that, I spoke with Lexie Who is very understanding and very eager to assist and get this taken care of, and she assured me that it would be taken care of and it was. I did receive my products a little late, but understandable and then when one of the pieces came in, it was cracked and she facilitated on getting me a replacement Which has not been delivered yet, but it is in the works
18 agosto 2025
Non scritta su invito
Risposta di Blomuse
Dear Customer,
Thank you very much for taking the time to leave a positive review on Trustpilot!
We are delighted to hear that you are satisfied with the product quality and the solutions we provided. Your trust and support are a key driving force for us to continuously improve our service and enhance our quality.
If you have any further questions, please feel free to contact us. We will continue to provide you with professional and attentive service.
We wish you a happy life and look forward to serving you again!
Best regards
Olivia
The customer service is great - Lexie is a Super Star!
The customer service is great; I had a question regarding my order and was answered right away. If you're expecting your order to be delivered 'overnight', it's not going to happen. The waiting time is worth it - I like the knife, although I was a little confused about closing it. However, Lexie sent me a short video explaining the closing mechanism, which is so simple. Overall, a great experience and would recommend - don't sweat the shipping time. Tom
14 agosto 2025
Non scritta su invito
Risposta di Blomuse
Dear Customer,
Thank you very much for your high regard for Lexie and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Lexie, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
Great seller
Great seller, I like unique items and this is a good place to get them.
13 agosto 2025
Non scritta su invito
Risposta di Blomuse
Dear Customer,
We are delighted that you find our products to be excellent value for money. Your recognition is the best reward for our ongoing pursuit of high quality and value for money.
🌟 Your satisfaction will inspire us to continuously improve our products and services, striving to bring more trustworthy and high-quality products to every customer.
Thank you again for your support and review. I wish you a happy life!
Best regards
Olivia
Luna the Luna the customer service agent was amazing and patient as I was a difficult customer. I apologized for my disrespect and she accepted gracefully.customer service agent was…
Luna the customer service agent was amazing and patient as I was a difficult customer. I apologized for my disrespect and she accepted gracefully.
13 agosto 2025
Non scritta su invito
Risposta di Blomuse
Dear Customer,
Thank you very much for your high regard for Luna and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Luna, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
Where's my stuff??
I liked the quick response to my email. I dislike they advertise on their web page 24/7 chat , and you cannot connect to it. Also two and a half weeks and they still have not even shipped to from factory, so no shipping or Tracking Information. And it will take at least 7 to 10 days to get to customs in the USA before it can be sent on in the mail.
10 agosto 2025
Non scritta su invito
Risposta di Blomuse
Dear Mary,
Hello! Thank you for your satisfaction with our customer service's quick response.
📞 Your approval is the best encouragement for our team. We will continue to optimize our service processes and continuously improve our response speed and service experience.
If you have any questions or needs, please feel free to contact us. We will continue to provide you with support and assistance.
Thank you again for your trust and support. I wish you a happy life!
Best regards
Olivia
I waited a little longer than expected…
I waited a little longer than expected for my order, however I understand the delays involved receiving a product originating overseas. I was happy with the quality and overall value of the item.
30 luglio 2025
Non scritta su invito
Risposta di Blomuse
Dear James,
We are delighted to see that you appreciate our reasonable prices and value for money.
💰 Your approval is the greatest encouragement to our product positioning and service philosophy. We will continue to optimize our costs and supply chain to offer more high-quality, affordable products.
If you have any questions or suggestions in the future, please feel free to contact us. We will be happy to serve you.
Thank you again for your support and trust. I wish you a happy life!
Best regards
Olivia
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