I placed 2 orders on August 5 th and 7th . Neither has arrived . The company stated that FedEx couldn’t find my address ( although I have lived here 35 years and had multiple FedEx deliveries over th... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I ordered 2 insulated travel cups for use with our daily commute and family trips. Having tried many brands that failed to last, my wife and I are very pleased to have a reliable, well insulated leak... Leggi di più
So far the best bottle out there, doesn't add any funky taste to the coffee and it's truly spill proof. One small downside is that it doesn't hold the temperature that well, but it's understandable s... Leggi di più
Delighted to realise that the soft cover and completely secure bottle top mean I can transport it to wherever I go to work each day... guaranteeing me freshly filtered water. Great size, solid glass,... Leggi di più
Dettagli dell'azienda
- Negozio di piani di lavoro da cucina
- Negozio di accessori di moda
- Negozio di articoli per sport all'aria aperta
- Grossista di accessori per lo sport
Scritti dall'azienda
We are passionate about creating beautiful, original designs that are underpinned with functionality.
Informazioni di contatto
40 Rushworth Street, SE1 0RB, London, Regno Unito
- +44 (0) 20 7633 0022
- askme@black-blum.com
- black-blum.com
4,1
Molto buono
272 recensioni
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 40% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
very speedy delivery with easy ordering!
21 agosto 2017
Non scritta su invito
Polar Bear Ice tray/bottle
I bought the ice tray/bottle which was delivered promptly with no problem. The cap is not water tight, which is not too much of a problem as the bottle is designed such that the cap is above the water level, but it means that water can spill out when you are handling it before putting it in the freezer. A very expensive item for what it does. You are probably paying for the 'artistic' design.
15 agosto 2017
Non scritta su invito
Good Customer service dealt with complaint well
Dealt with complaint regarding non leak proof bottle which was received first, replaced bottles so now have the eau good glass bottle which is good quality and now leak proof. Thanks
25 luglio 2017
Non scritta su invito
Just simple
Just simple, great stuff! Functional & beautifully quirky, all at the same. Great job guys.
23 luglio 2017
Non scritta su invito
Would definitely recommend.
Great product, exactly as advertised, nice to use. Quick delivery. Product fairly priced by comparison with other similar products, good quality.
7 luglio 2017
Non scritta su invito
Very happy
Very happy
Easy to find what I was looking for, easy to order, came quickly, very happy with product
5 luglio 2017
Non scritta su invito
The Box Apetite we bought had a design flaw
The Box Apetite we bought had a design flaw and broke quite quickly at the hinge after we bought it. Black + Blum was able to replace it quickly for free. Unfortunately it broke again recently. I placed an order for a replacement and another item and emailed them at the same time asking if they would give us the lid for free. Initially they said no but after I said I would cancel the order so they could send me a free one they were able to give me a refund. Great service eventually but took an extra 3 emails more than it could have. Excellent products when they don't have a design flaw.
3 luglio 2017
Non scritta su invito
Risposta di Black + Blum
Hi Paul,
We are sorry to hear the issue you have had with your Box appetit lid.
Please note that according to our warranty policy we request an email explaining your issue prior to taking any further actions. Since we have to go through processes we couldn't refund the item straight away and had to ask you a few questions before arranging a replacement or a refund.
We are here to help and we are to give you the assistance required at all time.
We hope you will enjoy your products and should you have nay further questions or issues do not hesitate to contact us.
Kind regards,
Black+Blum
Good design of product
Good design of product*, delivery didn't take too long, good communication.
*the propello fan was also well designed - why, oh why, did you stop producing it??
25 giugno 2017
Non scritta su invito
Great products
22 giugno 2017
Non scritta su invito
Great products with beautiful practical …
Great products with beautiful practical design. Excellent packaging and delivery.
19 giugno 2017
Non scritta su invito
Poor delivery service
I received an email to say my parcel was at my pickup point from Friday at 12.00 so I arrived at 8pm on the Saturday (next day) and they tell me the parcel isn't there. I have just tracked the parcel and it is not where they said it was but at the depot still. Why email saying it is ready to be collected when clearly it isn't. My husband will now not have his father's day present. I am not impressed. This is the first time I have purchased anything from this company.
17 giugno 2017
Non scritta su invito
Risposta di Black + Blum
Dear Jacqueline,
We are really sorry to hear the issue you have had with your delivery.
However according to your tracking details it seems that your delivery has been attempted twice on 14th and 15th June to your address.
Then as requested, your parcel is being delivered to Sainsbury's - Harpenden and DPD mentioned on your tracking details that they will notify you when it is ready for you to collect.
Since your delivery has been unsuccessful twice and the collection point has been requested to be changed some delays occurred. Please note that your tracking details didn't mention that your parcel was ready to collect but held at their depot for a re-delivery to the new collection point.
We hope it helps and should you have any questions you can contact us directly at askme@black-blum.com.
Kind regards,
black+blum
Excellent service
Excellent service, items arrived quickly and well packaged. Top quality water bottle, use it every day. Thank you
7 giugno 2017
Non scritta su invito
Great products..
Great products... such amazing innovations to solve every day situations...and really high quality.
4 giugno 2017
Non scritta su invito
Enthusiasm for feedback request from …
Enthusiasm for feedback request from seller was ahead of delivery of product which was advised as by courier but was by Royal mail
Otherwise great product
2 giugno 2017
Non scritta su invito
Very pleased with purchase
29 maggio 2017
Non scritta su invito
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