BizimTransfer Recensioni 

First when we arrived we get stopped by the police just outside the airport at midnight and we sat waiting in their van for over half an hour to be told that it did not have the right documents so we had to get out while the van got towed away by the police and wait for another van. We only got to out hotel at 24.45 at night. Then morning for our transfer back to the airport the driver was 50 minutes late. I had to contact them to find out what was happening nobody messaged me to let us know the driver would be late. We could have had breakfast because they open at 7am but we sat waiting for the collection instead. I have asked for some money back and keep being told that someone will get back to me and I have heard nothing. I am a single mum who took my son on holiday and it was stressful at the beginning due to what happened and on the way back. Not acceptable.

used Bizim for both our transfers. On time both times, friendly, helpful, professional drivers.

Meine Res.Nr. 280581 am 7.4.2026 fur ich mit dem Transfer von Antalya nach Alanya ,der Fahrer war die Ganze Fahrt über sehr zappelig und wußte nicht welches Hotel er anfahren mußte.In Alanya fur er an meinen Hotel vorbei und ich mußte ihn stoppen. Danach habe ich die Fahrt bezahlt und er beschimpfte mich,er wolte auuch die Rückfahrt bezahlt haben. Wiso ?? Ich hatte den Verdacht er stand unter Droge seine Augen zeigten es.

Bei der Hinfahrt habe ich 2 Stunden auf andere Gäste gewartet eh es losgeht. Auf der Rückfahrt ist der Shuttle 40 Minuten zu spät gekommen. Keine Infos zum Kundenservice gibt es kein Kontakt. bzw. Es wird nicht reagiert. Ich war am Flughafen 50 Minuten vor Abflug ich hatte Glück das ich nur Handgepäck dabei hatte. Die Gepäckaufgabe war geschlossen

They are on time, and the driver was very careful

A very fast and comfortable journey from the airport to the hotel. The car was spacious, with internet access, and the driver was very friendly and helpful. The price for the transfer was very good and competitive.

Waited about 5 minutes. We were two people in a Mercedes Vito. The car was clean, and the driver helped me find my apartment and contact security to let me in since it was late. Thanks a lot; I’ll definitely use it again.

Brilliant transfer company, easy to book, and driver was amazing 10/10!! Will be a returning customer and look forward to booking the next transfer with you.

Thank you so much for such great service! The cheapest price and the highest quality! Thank you so much for the transfer and the great driver 🙌. I will drive with you one more time!

Водитель приехал вовремя(в 6 утра), помог с чемоданом.Доехали быстрее, чем было заявлено, тк дороги были пустые. (Вместо 45 минут, 30).

Только из отзывов узнала, что, если нужен прямой трансфер (только для вас) то нужно бронировать vip, но, видимо нам повезло, тк был ранний рейс утром и не пришлось больше никого по дороге подбирать :)

Excellent service. If the flight is delayed, you have nothing to worry about because they will be waiting for you. And at the same time, they will treat you to tea. The staff is polite and kind. There are only advantages

Müthis adamlar, yürüyedursunlar

İletişim kolaylığı ve güzel ilgilenmeleri. Bunun içinde hakan beye ayrıca teşekkür ederim. Antalya ya tekrar geldiğimde ulaşım için seçeceğim tek firma.

Saat kaç olursa olsun ilgi ve alakaları çok güzel ve güzel bir yolculuk eşliğinde yardımcı oluyorlar. Transfer sürecindeki en iyi şirket, tekrardan çok teşekkürler.

I had a great transfer experience with BizimTransfer. The vehicle was clean, comfortable, and arrived right on time.
The driver was professional and friendly. I would definitely recommend BizimTransfer to anyone looking for a quality transfer service.

I am writing to formally express my dissatisfaction with the transfer service to Gazipaşa Airport, as well as the subsequent handling of my complaint.

According to my reservation, the scheduled pick-up time was 06:50, later revised to 06:20. I arrived at the designated pick-up point at 06:10, well in advance of the expected time. Despite this, the driver did not arrive until 07:00 — a delay of approximately 40 minutes. Such a substantial delay is unacceptable and caused considerable inconvenience, particularly given that I was left waiting on the street with no clear communication or assurance that the transfer would arrive.

What is even more concerning is the complete lack of acknowledgment in the aftermath of this incident. Despite sending multiple emails and contacting your chat support, I did not receive a single apology or any indication that my concerns were being taken seriously. This level of customer service is deeply disappointing and falls far below reasonable expectations.
Avoid them!!

We arrived on time. Waited for a car that never came and we put self had to fix everything to get to the hotel. Including a phone call (expensive!) to Sweden to help translate since the staff member didn’t speak any English. We arrived at night so not ideal timing. We understand that things can go wrong as long as the company are up for compensation. Got in contact with a really friendly person who promised to get us the best treatment on our way back from our vacation and to compensate us for everything that went wrong. But unfortunately the ride home didn’t go smoothly at all and I’ve been trying to reach them multiple times without luck.

They probably feel like when the tourist go back we don’t have to do anything. But I’m a frequent visitor to turkey and this was my last time using this company. Never again.

Expérience horrible avec cette agence.
Personne ne vous attend à l’aéroport.
À fuir.

Antalya - Alanya transferi için shuttle araç rezervasyonu yaptık. Çocuk koltuğu için ofisi önceden aramama rağmen ve parasını ödememe rağmen son dakikada çocuk koltuğu yok dendi. Itiraz edince diğer servisi beklememi söylediler. İki çocukla Havaalanında iki saat daha beklememi söylemek nasıl bir mantiktir. Şoför arkadaş aracı sürerken akşam çekirdek çitliyor. Yanlış okumadınız bir yandan araç kullanıyor bir yandan çekirdek çitliyor. Hayatımda bir ilki gördüm. Araçta 8 kişi ikisi çocuk, adam 80-120km hızla çekirdek çitliyor akıl alır gibi değil. Mola veriyor 5 dakika diye 15 dakika sonra yolcuların itiraziyla zar zor kahvesini alarak yola devam ediyor. Sıcak kahve yanlışlıkla üstüne dökülse bittik. Bu kadar laubalilik böyle bir şirkete yakışmadı.