Received this camera as a present; it initially arrived with minor damage but was swiftly exchanged at no cost. Coming from a rather hefty moto camera, I was initially apprehensive about this one due... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Going abroad I inadvertently left my Apple ear buds at home. Bought these on the plane as I like listening to music when sunbathing. They are really decent quality and with the associated app, the ran... Leggi di più
L'azienda ha risposto
I use this to attach my phone to my belt at work, it means I cannot drop my phone or leave it behind. It’s perfect, it stays in place for 12 hours but can be removed in an instant. I am replacing this... Leggi di più
L'azienda ha risposto
I love Bitmore - it is the best!! Over the years, I've continued to buy their products because 1, they're innovative and interesting 2. I know i can rely on the product being brilliant (usually); or... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Internet point
- anche in
- Azienda di elettronica
- Centro di riciclaggio
- Grossista di apparecchiature elettroniche
- Negozio di elettronica
- Produttore di apparecchiature elettroniche
Scritti dall'azienda
Discover Bitmore, where eco-friendly tech meets innovation. As proud BCorp Certified pioneers, we're committed to using business for good, offering sustainable, stylish technology accessible to all. From 100% recycled plastics to eco-friendly packaging, we're leading the charge in reducing waste while delivering top-notch performance. Join us in our mission for a greener, smarter world.
Informazioni di contatto
Park House, 15-19 Greenhill Crescent, WD18 8PH, Watford, Regno Unito
- +44 (0)20 3026 2608
- justask@bitmore.co.uk
- bitmore.co.uk
4,5
Eccellente
306 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Faulty cable replaced with no drama
21 maggio 2023
Risposta di Bitmore
Thank you for the kind feedback, happy to hear everything got sorted!
Best,
A
Arrived quickly and happy with the…
Arrived quickly and happy with the balls thank you.
27 aprile 2023
Risposta di Bitmore
Thanks for the 5 stars! Glad your order arrived nice and quick, hope the Waterballs bring you and your family hours of fun!
Best,
A
Very efficent service when there was an…
Very efficent service when there was an issue with a product
17 aprile 2023
Risposta di Bitmore
Thanks for the feedback, we are happy to help and remain at your disposal.
Best,
A
For the price this is a good buy
For the price this is a good buy. Sound is very good, connects easily to tv or Bluetooth devices, battery life is excellent.
14 aprile 2023
Risposta di Bitmore
Great to hear this! And thanks very much for the feedback. Here's to many hours of great audio!
Best,
A
Excellent customer service
I cannot fault the customer service but I would rather have a product that works well than have to make use of them! I am now on my third set of Bitmore ear buds, the first pair being replaced free of charge, the second pair replaced and a full refund made. The third pair still don't work well but I have now given up.
10 aprile 2023
Risposta di Bitmore
Thanks for your feedback, and apologies for the issues you have had. I will ask our support to reach out to you via email to get more detailed info from you.
Best,
A
Great customer service when I had an…
Great customer service when I had an issue with a cable that snapped off. They sent out a no quibble replacement to me quickly.
2 aprile 2023
Risposta di Bitmore
We are just happy to help, and sorry for the cable end that snapped.
Best,
A
Didn’t realize how handy the split…
Didn’t realize how handy the split connectors were, great job, also the earbuds are great quality, the power bank is light and fits in my bag perfectly
2 aprile 2023
Risposta di Bitmore
Great to hear that our powerbank and earbuds meet your expectations. Here's to many hours of great audio, and having plenty of power for the day!
Best,
A
Excellent after sales service!
I bought a faulty USB Travel Hub from an airline and it turned out to be faulty. Days after returning the faulty item a new, fault free device was sent back to me. I am extremely impressed with the rapid, efficient service I received.
3 aprile 2023
Risposta di Bitmore
Thanks for the feedback, it is highly appreciated. Happy that our team were able to help you so quickly.
Best,
A
Bitmore have gone to new levels in…
Bitmore have gone to new levels in customer care . I can not begin to say how great they where in solving my problem
Thanks again
26 marzo 2023
Risposta di Bitmore
Hi Gerald,
Thank you so much for the review. We are just happy that you are happy.
Best,
A
Replacement of faulty goods was prompt
The product was bought on a Virgin Atlantic flight. Its price was reasonable, but unfortunately the item was faulty. The good news was Bitmore were no quibble and prompt in providing a replacement which (so far) seems to work fine.
8 marzo 2023
Risposta di Bitmore
Hi Rajeev,
Thank you for taking the time to share your feedback about your recent experience with Bitmore. We are glad to hear that you found our customer service to be prompt and efficient in providing you with a replacement for the faulty product you received.
We apologise for any inconvenience caused by the faulty item, but we are pleased to hear that the replacement is working fine for you so far. At Bitmore, we strive to provide our customers with high-quality products and excellent customer service, and we are happy to hear that we were able to meet your expectations.
Thank you for choosing Bitmore, and we hope to have the opportunity to serve you again in the future.
Best,
A
Unbelievable service from Ryan awesome…
Unbelievable service from Ryan awesome assistance with returning/replacing ear pods thanks mate you’re a star !!
8 marzo 2023
Risposta di Bitmore
Thank you for taking the time to share your feedback about your recent experience with our customer service representative, Ryan. We are delighted to hear that you received unbelievable service from him and that he was able to provide you with awesome assistance in returning or replacing your ear pods.
At Bitmore, we strive to provide our customers with exceptional service and support, and we are thrilled to hear that Ryan exceeded your expectations. We will be sure to share your positive feedback with Ryan and his team, and we know that he will be pleased to hear that his efforts have been recognised.
Thank you for choosing Bitmore, and we look forward to serving you again in the future.
Best,
A
Result
I was very impressed with the ease and efficiency my order was handled together with the resolution.
18 marzo 2023
Risposta di Bitmore
Thank you for taking the time to share your feedback with us. We are thrilled to hear that you were very impressed with the ease and efficiency with which your order was handled, as well as with the resolution.
At Bitmore, we strive to provide our customers with a seamless and stress-free shopping experience, and we are glad to hear that we were able to meet your expectations. We appreciate your business and are always here to help with any questions or concerns you may have.
Thank you for choosing Bitmore, and we look forward to serving you again in the future.
Best,
A
Charging cable replacement
I had a JUUCEE POWERBANK given as a gift and didn’t use it immediately. When I got around to using it, the supplied charging cable supplied didn’t work. Bitmore provided an alternative charging cable
14 marzo 2023
Risposta di Bitmore
Hi Christine,
Thank you for sharing your experience with us. We're sorry to hear that the supplied charging cable for your JUUCEE POWERBANK did not work when you first attempted to use it. However, we're pleased to hear that our team was able to provide you with an alternative charging cable to resolve the issue.
At Bitmore, we understand the importance of providing high-quality products and excellent customer service. We're glad to hear that we were able to assist you with the issue you faced and provide a solution that worked for you.
Thank you for choosing Bitmore, and please don't hesitate to contact us if you have any further questions or concerns.
Best,
A
Risposta di Bitmore
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had a great experience with our customer service team.
At Bitmore, we strive to provide our customers with exceptional service and support, and we're glad to hear that we met your expectations. We appreciate your business and are always here to help with any questions or concerns you may have.
Thank you for choosing Bitmore, and we look forward to serving you again in the future.
Best,
A
People nice. Product let them down.
The people were really nice and helpful, the product was the problem, Bitmore 4K Action Camera, battery only lasted 15 minutes at tops when in video mode, no use to me as a camera to record my cycling journey.
20 febbraio 2023
Risposta di Bitmore
Hi Karen,
Thank you for sharing your feedback about your experience with our Bitmore 4K Action Camera. We're sorry to hear that you experienced issues with the battery life, and that it did not meet your expectations for recording your cycling journey. Have you been in touch with our customer service team?
We appreciate your kind words about our team being nice and helpful. At Bitmore, we always strive to provide our customers with excellent service and support. We're sorry to hear that the product did not work as expected. Please know that we take feedback seriously and will be sure to pass this on to our team for further review.
If you have any further questions or concerns, please don't hesitate to contact us. We appreciate your business and hope to have the opportunity to serve you again in the future.
Best,
A
Excellent service to resolve an issue…
Excellent service to resolve an issue with respect to a purchase on A TUI flight
21 febbraio 2023
Risposta di Bitmore
Thank you for taking the time to share your feedback about your experience with our customer service team. We're thrilled to hear that you received excellent service in resolving an issue with your purchase on a an airline flight.
At Bitmore, we're committed to providing our customers with exceptional service and support, and we're glad to hear that we met your expectations. We appreciate your business and are always here to help with any questions or concerns you may have.
Thank you for choosing Bitmore, and we look forward to serving you again in the future.
Best,
A
Top notch customer service
24 febbraio 2023
Risposta di Bitmore
Thank you for taking the time to share your feedback about your experience with our customer service team. We're thrilled to hear that you received top-notch service from us.
Best,
A
Thank you so much for swiftly resolving…
Thank you so much for swiftly resolving the problem of my faulty ear bud. I’m loving using my new pair - the first earbuds I ever owned. Ryan and all were stars! 🌟🌟🌟🌟🌟
24 febbraio 2023
Risposta di Bitmore
Hi Jasmine,
Glad we could help & thanks for such kind feedback, we will make sure that Ryan gets your compliments.
Best,
A
Great company supplying good quality…
Great company supplying good quality electronics at sensible and affordable prices - especially relevant in the current climate.
Would recommend these folks to anyone who doesn’t want to shell-out for Bose !!
16 febbraio 2023
Non scritta su invito
Risposta di Bitmore
Thank you for such great feedback, its great to hear that our prices are competitive for our customers. Bose best watch out!
Best,
A
Watch out Apple
Really great charging bank and ear buds, great, simple eco packaging. Smaller company showing the big tech how it can be done. Highly recommended.
13 febbraio 2023
Non scritta su invito
Risposta di Bitmore
Thanks so much for the feedback.
Best,
A
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