Biscuit Pet Care Recensioni 2239

TrustScore 4 su 5

3,9

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I like to be able to log our (myself and Buddy) walks and have a comparison of similar breeds. I enjoy taking part in the quizzes and test my knowledge as well as learning new facts. Biscuit support... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

I cancelled my subscription as Biscuit does not support overseas walks. I am currently touring Europe in my motorhome with my pooch and find it frustrating our walks cannot be rewarded. My PitPat reco... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Absolutely great app. I use it everyday with both of our dogs. Would recommend to everyone. Follows our everyday walks, with different advice. Plus the great opportunity to earn biscuits to cash in fo... Leggi di più

Valutata 4 stelle su 5

I would love to give more stars because I really enjoy doing it. BUT I am fed up with the distance not working on the app please don't say it's because of my network/phone, it happens to my husband as... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Dog sitter

Informazioni su Biscuit Pet Care

Scritti dall'azienda

Walk-your-dog-Earn-rewards-3

Biscuit is a pet wellbeing rewards app that's free to use and rewards you for walking and taking care of your dog.

When you and your dog meet your personalised daily activity goals and complete badges, you'll earn Biscuits to spend on vouchers and offers from a range of much-loved national retailers such as Amazon, Just Eat, Nando's and many more.

Download the Biscuit app

Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 85% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Wrecked by Corporate Greed

I have been using this app for a fair while now but corporate greed (the opposite of my morals) has got the better of them now and there is no incentive to continue.
I already have a Pitpat for both my dogs so do not need a "free" one. I renewed my Animal Friends insurance, because they did give an incentive to use that company but a month later that was removed. Also I recommended this app to several people who all signed up but I didn't receive the promised rewards. I'll finish saving up for my last voucher and then will delete the app.

5 giugno 2025
Non scritta su invito
Valutata 1 stelle su 5

Used to be a fantastic app

Used to be a fantastic app, where I'd earn a coffee voucher every 6-8 weeks for walking my dog and tracking it. It gave me the incentive to be more active and I loved tracking our walks. Used to get up to 25 biscuits a day and around 575 biscuits for a Caffe Nero voucher.

Now they have taken a good thing and monetized it and it's pretty much pointless using it unless you want to pay £4 a month.

They've made it so you only earn 5 biscuits a day. So it will take you around 4 months to earn enough biscuits to even buy yourself a coffee. No incentive to use it anymore so I will probably delete it. A shame after a year of loving it but I guess corporate greed outweighs experience.

9 giugno 2025
Non scritta su invito
Valutata 1 stelle su 5

Changes have ruined it

I loved this app when I started using it. The recent changes have completely ruined it ...earning only 5 biscuits a day it will take about 9 months to earn anything!! It's not worth the phone battery.
I'm going to cash in my rewards and then delete the app ...it's just not worth it anymore

8 giugno 2025
Non scritta su invito
Valutata 1 stelle su 5

Was good for the last few years

Was good for the last few years, worth it but the recent update has spoilt it with adds and lowering the points system, so have to walk 5 times the amount now for the same rewards, probably sold out to some greedy scab, il be deleting this straight away. Thanks.

8 giugno 2025
Non scritta su invito
Valutata 1 stelle su 5

Worst business decision ever!

Have used this app for 3 years now and have recommended it to so many dog walking friends…..not any more!
Have earned great rewards but now it is totally not worth the new subscription fee.
This was a horrendous business decision and whoever made it should be made to resign!
The amount of people who will, like me delete this app and now not be incentivised to buy through any links with their biscuits.
I have never ever seen a company lose so many customers in one hit. Shame on you.
Deleted and gone forever!

6 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

Upgraded Cassie to Biscuit Plus…

Upgraded Cassie to Biscuit Plus recently. Just received her new PitPat activity tracker, one of the many benefits included as part of the offer. So easy to link to my Biscuit account and now offers even more ways to keep Cassie active and earn rewards.

30 maggio 2025
Logo di Biscuit Pet Care

Risposta di Biscuit Pet Care

Hello Michael 😊

Wow! Your fantastic 5-star review has us wagging our tails in excitement! Knowing that Biscuit Plus has become a helpful sidekick on your pet care journey fills us with joy. Our mission is to make every step count for you and your furry friend, and it’s heartwarming to know we’re hitting the mark.

Your glowing feedback keeps us motivated to add even more wag-worthy features and surprises to Biscuit. If you have any pawsome ideas or suggestions, we’d love to hear them! Feel free to email us at support@biscuitpetcare.com anytime.
Thank you for being part of the Biscuit Plus family. Here’s to even more adventures with your best mate!

Warmest regards,
The Biscuit Team 💜

Valutata 5 stelle su 5

What an awesome app

What an awesome app, I get to walk my dawg and have some many rewards, I've used this app for a while when it was free, the fact that with the £3.99 subscription I get a free £49 activity tracker to help me not only with my walks but track how much food I give my dog based on calories burned during the walks is truly Genius!!! And still earn my coffee!! Really good value for money

2 giugno 2025
Non scritta su invito
Logo di Biscuit Pet Care

Risposta di Biscuit Pet Care

Hi Paul 😊

Thank you so much for taking the time to leave us a 5-star review!

We’re thrilled to hear that Biscuit Plus has made a positive impact on your pet care routine. Knowing we’ve added a bit of joy and ease to your daily life is exactly why we do what we do. Your feedback truly means the world to us. It inspires us to keep sniffing out ways to make Biscuit even better for you and your furry friend.

If there’s anything you’d love to see or suggest, drop us a line at support@biscuitpetcare.com—we’d be all ears! Here’s to many more rewarding moments with your four-legged companion.

Many thanks,
The Biscuit Team 💜🐶

Valutata 5 stelle su 5

A rewarding experience

I joined Biscuit just over a year ago when I saw a video of someone recommending it on TikTok. I have a Hovawart and walk about six miles a day. To earn rewards for doing something I already do seemed like a no brainer. The App is easy to use, quite intuitive. There was some details to add during the registration process.

The hardest part of using the App is remembering to turn it on.

On a couple of occasions during the year it hasn’t tracked my walk, which was annoying but it’s only happened once or twice.

There was a time when it wouldn’t work properly. I emailed support and they responded quickly and we were able to sort it. It was an issue with my weak WiFi. So now I just make sure I’m on the mobile network when I activate it.

My walks have generated £200 in rewards further year.

In the past month it has become a paid subscription service. It still makes sense to use the App as the rewards outweigh the cost.

27 maggio 2025
Logo di Biscuit Pet Care

Risposta di Biscuit Pet Care

Hello Sam😊

Wow! Your fantastic 5-star review has us wagging our tails in excitement! Knowing that Biscuit has become a helpful sidekick on your pet care journey fills us with joy. Our mission is to make every step count for you and your furry friend, and it’s heartwarming to know we’re hitting the mark.

Your glowing feedback keeps us motivated to add even more wag-worthy features and surprises to Biscuit. Thank you so much for sharing the issues you experienced to, as this helps us tremendously in refining Biscuit.
If you have any pawsome ideas or suggestions, we’d love to hear them! Feel free to email us at support@biscuitpetcare.com anytime.
Thank you for being part of the Biscuit Plus family. Here’s to even more adventures with your best mate!

Warmest regards,
The Biscuit Team 💜

Valutata 5 stelle su 5

A great app with so much value-add for…

A great app with so much value-add for pet lovers like me!

29 maggio 2025
Non scritta su invito
Logo di Biscuit Pet Care

Risposta di Biscuit Pet Care

Hi David😊
We’re over the moon about your 5-star review—thank you!

It’s such a delight to hear about your positive experience with Biscuit. Your kind words are the ultimate treat for our team! At Biscuit, we believe that every walk, treat, and little win matters. We’re so glad we’ve been able to make your journey with your furry friend even more special.

If there’s anything you’d like to see more of, please don’t hesitate to share your ideas at support@biscuitpetcare.com. We’re always listening and love hearing from you! Thanks again for your kind words and for being part of the Biscuit journey.

With gratitude,
The Biscuit Team 💜

Valutata 1 stelle su 5

No longer viable

Biscuit WAS great, you did earn 25 biscuits a day on the basic plan this has now been reduced to five biscuits a day.
now to earn 25 biscuits you have to spend £3.99 a month on an upgraded plan.
So if you are on the basic plan to get say a £10 M&S voucher you’ll need to log one hour a day walk for 233 days to get this voucher.
I’ve stopped using the app, my dog gets walked everyday anyway, using this app is no longer an incentive.

2 giugno 2025
Non scritta su invito
Valutata 2 stelle su 5

Don't like the changes

I've had this app for a couple of years and I've got to say the recent changes are not for the better. I earned 25 biscuits per day without subscription charges. Now I earn 5. I've no intention of taking out a subscription, the ads are driving me daft and I'm going to delete the account and remove the app once I've retrieved my voucher. Such a shame something so good has been spoiled

2 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

No brainer

No brainer, upgraded to paying member. Defo worth it, still get way more out and walking the dog any case. Also got my free PitPat.

2 giugno 2025
Non scritta su invito
Logo di Biscuit Pet Care

Risposta di Biscuit Pet Care

Hi Stanley😊
Thank you so much for taking the time to leave us a 5-star review!

We’re thrilled to hear that Biscuit has made a positive impact on your pet care routine. Knowing we’ve added a bit of joy and ease to your daily life is exactly why we do what we do. Your feedback truly means the world to us. It inspires us to keep sniffing out ways to make Biscuit even better for you and your furry friend.

If there’s anything you’d love to see or suggest, drop us a line at support@biscuitpetcare.com—we’d be all ears! Here’s to many more rewarding moments with your four-legged companion.

Many thanks,
The Biscuit Team 💜

Valutata 1 stelle su 5

Good app now ruined…

As everyone else says they have ruined it with subscription and so many points for small reward . I will carry on until I have enough to buy a voucher then I will delete the app ! Pathetic

31 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

Rubbish app

Deleted your app after 3 years, used up all my vouchers so now it’s not worth using this app that doesn’t care about it’s customers, been good while it was free but now it’s not worth using… goodbye.

31 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

Greed ruined it

Same experience as everyone else. They want you to subscribe, even though they are collecting and selling your data (making money) along with adverts (making money) they now want you to pay £3.99 for the same service we’ve had for years…. Nope!

I cannot believe there are people paying £4pcm for around £10 every 1-2 months. You know that’s only £6 right? 😂

Greed got the better of this app, and it’s now not worth it. It’ll take me just shy of 365 days to get a £5 voucher as there’s no way I’m
Paying a subscription.

31 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

Gone downhill

It used to be really good and could get past some of the glitches. But now it's just become extortionate and what you used to get for free is now £100 a year. Would barely make back £100 in vouchers in a year, not worth it. And to top it off there's now also adverts 🤢🤢 will be deleting my data so you can no longer sell it

30 maggio 2025
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più