Birdy Grey Recensioni 341

TrustScore 4 su 5

4,0

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Valutata 3 stelle su 5

Great if you have an extremely low budget for your bridesmaid's dress and are petit in height. Unfortunately these dresses are tailored only for very short women. And it's actually not easy to... Leggi di più

Valutata 5 stelle su 5

Exceptional service! I cannot say enough good things about this company. Suit was great fitting and premium quality. All came quickly and their customer service tops any company I’ve ever worked with!... Leggi di più

Valutata 1 stelle su 5

If you are a petite person who is flat chested, do not order from here. I got the smallest size thinking it might be a bit tight, but I would be able to make it work. NOPE! Massive gaps on the chest... Leggi di più

Valutata 5 stelle su 5

I was extremely happy with my first order of fabric swatches, not to mention they were completely free! Including shipping! My experience has been great so far and I’m so excited for my bridesmaids to... Leggi di più

Dettagli dell'azienda

  1. Negozio di abiti da sposa
  2. Negozio specializzato in matrimoni

Scritti dall'azienda

Shop fresh, affordable bridesmaid dresses online that pop in pictures in colors that complement the wedding palette, starting at $89. Birdy Grey is a direct-to-consumer bridal brand focusing on affordable, on-trend bridesmaid dresses, gifts & accessories for the marrying generation. Solving the age-old pain point around bridesmaid dresses, Birdy Grey helps bridal parties find the perfect bridesmaid dresses that pop in pictures, at prices that make everyone happy. The company was founded in Fall 2017 in Los Angeles by branding and fashion expert, Grace Lee, who brings experience working for top female brands in fashion and beauty, along with Monica Ashauer, Co-Founder and President.


Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

341 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 58% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Sample are beautiful, 3rd party shipper is not

The fabric samples are beautiful, I am planing to use Birdy Grey for my bridal part, the groom's party as well as out flower girl and ring berer. I do have to ensure that Birdy Grey has the size for young children, which is the next step of my deep dive on Birdy Grey. My only issue is with the carrier they went through, GOFO. When I receive my package through my elderly family member, I was informed that the package was thrown at her, the driver go into their vehicle and left. Not the fault of Birdy Grey. Birdy Grey's customer service team went ahead and changed my next order that was being shipped out to be under another shipping service to help avoid another incident. I appreciate and thank Birdy Gery for ensuring customer safety and satisfaction.

14 gennaio 2026
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Risposta di Birdy Grey

Thank you for your thoughtful review, Melissa! We're so glad to hear that you loved the fabric samples and are considering us for your entire bridal party. We appreciate your understanding regarding the shipping issue, and we’re happy our customer service team could help ensure your next order is handled better. If you have any questions about sizing for children, please don't hesitate to reach out!

Valutata 5 stelle su 5

True to size

Fast quick shipping and suit fit like a glove. Definitely true to size, didn't have to get it altered.

16 gennaio 2026
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Risposta di Birdy Grey

Thank you for the wonderful review! We're thrilled to hear that the suit fit perfectly and that you were happy with the fast shipping. Enjoy your new suit!

Valutata 5 stelle su 5

Had to exchange item

Had to exchange item. Quick response and turn around.

15 gennaio 2026
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Risposta di Birdy Grey

Thank you for your feedback! We're glad to hear that the exchange process was quick and efficient. If you need anything else, feel free to reach out!

Valutata 4 stelle su 5

Well made but needs alterations

The dress is well made but it definitely is going to need some alterations. My sizing is so challenging that it makes buying dresses difficult. I wish the matte satin was a bit more forgiving, unfortunately this is what my sister chose for the bridesmaids. Definitely will need some spanks underneath.

Really wish there were more mom-bod type options available.

12 gennaio 2026
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Risposta di Birdy Grey

Thank you for your feedback! We're glad to hear you found the dress well made, though we understand that fit can be challenging. We appreciate your suggestion for more inclusive options and will keep that in mind as we continue to expand our collection. If you need any assistance with alterations or styling tips, feel free to reach out to us at sup@birdygrey.com

Valutata 5 stelle su 5

Great customer service

Great customer service - Quick response time, critical thinking to solve any issues, and willingness to make sure the customer receives value. So impressed.

14 gennaio 2026
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Risposta di Birdy Grey

Thank you for your feedback, Elizabeth! We're thrilled to hear that our customer service team impressed you with their responsiveness and problem-solving. Your satisfaction is our priority, and we appreciate your kind words!

Valutata 5 stelle su 5

Stellar Customer Service

I had a fantastic experience purchasing from Birdy Grey! I ordered a dress and received it on time, however I didn't realize that my slight weight fluctuation would make such a difference in the next time I tried it on for hemming the length. I was not even sure how to proceed at that time, but one quick email to Birdy Grey and I received a prompt response with all the info I needed and another dress on the way! They went out of the way to help me and make sure the right dress in my new size arrived quickly and before the fast arriving wedding date! Can't say enough good things about their fast, helpful and kind customer service. Great job Birdy Grey and Customer Rep. Jea for making my experience amazing!

13 gennaio 2026
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Risposta di Birdy Grey

Thank you for the wonderful review, Adrienne! We're so happy to hear that Jea and our customer service team were able to assist you promptly and ensure you received the right dress in time for the wedding. Your kind words mean a lot to us, and we're thrilled to have made your experience a positive one!

Valutata 5 stelle su 5

Had a sizing issue and a crazy deadline…

Had a sizing issue and a crazy deadline and was offered quick and effective solutions and was resolved within days.
Thanks Kristina!

15 gennaio 2026
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Risposta di Birdy Grey

Thank you for your feedback, Andrea! We're glad to hear that Kristina was able to help resolve your sizing issue so quickly. We appreciate your patience and are thrilled everything worked out in time!

Valutata 5 stelle su 5

Good

Well packaged better than expected fit.

13 gennaio 2026
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Risposta di Birdy Grey

Thank you for your review, Bobby! We're so happy to hear that.

Valutata 2 stelle su 5

Poor packaging

My suit came in very wrinkled and wasn’t packed well not packed well. It is now going to take me time to clean it and keep it clean until the wedding.

7 gennaio 2026
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Risposta di Birdy Grey

We're sorry to hear about the condition your suit arrived in. We understand how frustrating that can be, especially with a wedding approaching. Thank you for your feedback; we’ll work on improving our packaging. If you need any assistance, feel free to reach out to us at sup@birdygrey.com.

Valutata 5 stelle su 5

Exactly what I was looking for!

Exactly what I was looking for! Great price for quality!

10 gennaio 2026
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Risposta di Birdy Grey

Thank you for the awesome review! We're so glad to hear that you found exactly what you were looking for at a great price. We appreciate your support!

Valutata 5 stelle su 5

Solid Suit

The pants with the elastic waste allows wiggle room and fits comfortably. The suit jacket is a little tight at the shoulders but fits fine. The color is fantastic.

10 gennaio 2026
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Risposta di Birdy Grey

Thank you for your feedback! We're glad to hear that the pants fit comfortably and that you love the color. We appreciate your note about the jacket fit and will keep it in mind for future improvements. Enjoy your suit!

Valutata 4 stelle su 5

measurements were off even with the custom precise measurements taken before hand

The suit is of good quality and came very speedy, My only complaint is the fit. I was expecting to take my suit to a tailor anyways however I definitely need it more than I thought. These are good suits just make sure you have enough time to get them tailored before their use

6 gennaio 2026
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Risposta di Birdy Grey

Thank you for your feedback, Gannon! We're glad to hear you’re happy with the quality and speedy delivery of the suit. We appreciate your note about the fit, and it’s always a good idea to allow time for tailoring. If you have any other questions or need assistance, feel free to reach out. Enjoy your suit!

Valutata 1 stelle su 5

I really don’t like the quality of the…

I really don’t like the quality of the dress. They fit weird. If you want to return them it’s going to cost you money rather than being a free return for 30 days. My dress took forever to get in, then was not good at all. I ordered a different one and it still sucks but not as bad I guess. Unfortunately I have to wear it because of the color but I hope I never have to use this company again.

8 gennaio 2026
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Risposta di Birdy Grey

Hi Lynn, we're sorry to hear about your experience with the dress you received. It’s disappointing when the quality and fit don’t meet expectations, especially after waiting for delivery. We understand how important it is to feel good in what you wear. Your feedback about the return policy is also noted, and we appreciate you sharing your thoughts.

Valutata 1 stelle su 5
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Risposta di Birdy Grey

Thank you for sharing your feedback with us, Kaitlin. We sorry to hear that the sizing didn’t work out for you. If you haven’t already, please reach out to our customer service team so we can look into this further. Your feedback is important to us, and we want to make things right!

Valutata 1 stelle su 5

My suit said it arrived

My suit said it arrived. It is not here.

7 gennaio 2026
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Risposta di Birdy Grey

Hey Daniel, please email us at sup@birdygrey.com so that we can get to the bottom of this for you!

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