A transparent, honest, fast and totally customer-focussed, non-pushy and not-oleagenous experience. We’d been looking at the same car in various other second hand car dealerships and this one was by... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
So glad I went to Birchwood Motors in Cardiff it was so worth traveling 2 hours to get there. When arriving, the site looked very clean with some real decent cars,security fencing around the site... Leggi di più
My experience was amazing getting my new car and selling my old one the process was very easy as the stuff are very kind and friendly never met anyone sweeter than the staff
After a while searching, I found the perfect EV at Birchwood at the right price and they put together a deal around my budget. The whole buying process was straightforward and professional, with no... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Birchwood Motors is an independent used car dealership based in Cardiff, South Wales. We offer a wide selection of quality used vehicles, with a focus on competitive pricing, thorough preparation and straightforward customer service. We understand that buying a car is a significant decision. Our aim is to make the process as simple, transparent and enjoyable as possible, whether you are purchasing your first car, upgrading your current vehicle or buying from further afield. Every vehicle is carefully selected and prepared through our dedicated Preparation and Aftersales Centre before being offered for sale. Our preparation process includes mechanical inspections, cosmetic preparation and quality-control checks, helping us ensure that each vehicle meets the standards our customers expect. Our experienced team can assist with part exchanges, vehicle finance and additional warranty options. We take the time to understand each customer’s requirements and explain the available options clearly, without unnecessary pressure. Finance is subject to status and terms and conditions. Our relationship with customers does not end when they drive away. Our dedicated aftersales team is available to provide ongoing support and help resolve any concerns that may arise after purchase. Customer feedback is extremely important to us. Every review helps us understand what we are doing well and where we can improve. We are proud of the reputation we have built, but we also recognise that maintaining trust requires consistent standards and a willingness to listen. Whether you visit us in person or purchase remotely, our goal is the same: to provide a reliable vehicle, excellent value and a level of service that gives you confidence in choosing Birchwood Motors.
Informazioni di contatto
The Filling Station, Penarth Road, CF11 8TW, Cardiff, Regno Unito
- 02921 202 902
- sales@birchwoodmotors.co.uk
- birchwoodmotors.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I got a great car exactly as…
I got a great car exactly as advertised.Alex and the team were very helpful throughout.

Risposta di Birchwood Motors
Really friendly and professional
Really friendly and professional. Love my new car and everything explained clearly. Small windscreen issue dealt with quickly and paid for. Very pleased and would recommend Birchwood

Risposta di Birchwood Motors
Great service by alex everything was…
Great service by alex everything was explained well .

Risposta di Birchwood Motors
Alex was a great help in the purchase…
Alex was a great help in the purchase of my new car and they gave me a very reasonable PX value that beat sites like motorway and WBAC. Highly reccomend

Risposta di Birchwood Motors
Alex was great made the whole process…
Alex was great made the whole process quick and easy.

Risposta di Birchwood Motors
Overall Great
Overall Great! I went to Birchwood to buy my first car. From the start they were responsive and helpful and booked me in to view a car within the day.
I spoke to both Morgan and Alex (who mostly handled the sale) and both were consistently helpful and friendly. I never felt pressured and they gave all the time and info and info I needed to make the decision.
The car was very reasonably priced for its age/condition, as was the other car from them I considered.
Once I decided to buy the process was smooth and well run. Before I bought, they MOT'd the car as it was approaching renewal date (which I appreciated) and they were really helpful with the car tax and paperwork for me on the day.
Overall, I'd really recommend Birchwood.

Risposta di Birchwood Motors
Great buying experience
Alex was a pleasure to deal with, I liked the laid back atmosphere of Birchwood Motors, the car was immaculate and I would definitely use them again!

Risposta di Birchwood Motors
Bought the car blind, everything was super
Bought the car blind, came in the condition it was advertised and everyone was super helpful. Especially Alex. Would recommend buying from again!

Risposta di Birchwood Motors
Fantastic Customer Service
Travelled for over 2 hours to view a Audi A4 Avant. Alex was fantastic at answering my questions and helping me reserve the car the day before visiting.
The car was fresh stock and required an MOT, Alex arranged for it to be MOT'D first thing ready for my arrival!
The car was lovely and Alex met us and was keen to help with questions bit left us alone for plenty of time to look over the car and it's documents.
I ended up buying the car, very happy with the vehicle and service!
Thank you Alex!

Risposta di Birchwood Motors
Recently bought my new car from…
Recently bought my new car from birchwood motors. The staff are brilliant and friendly. Alex was brilliant and kept in contact the whole way through. Their attention to detail is amazing. I love my new car. Thank you birchwood 😃

Risposta di Birchwood Motors
Great guys and Alex was amazing 👍🏻👍🏻👍🏻

Risposta di Birchwood Motors
Great
I recently purchased two cars though Morgan at Birchwood Motors.Morgan is very professional, helpful and has all the knowledge. Definitely Top place in Cardiff to buy a car if you are looking for a new one. Would 100% recommend Birchwood Motors, 10/10! Thank you

Risposta di Birchwood Motors
Excellent buying experience.
An excellent experience of buying a used car from Birchwood motors. Full credit both to Alex and to Morgan who sets the tone for a professional and courteous service. There was one little problem which has been swiftly resolved, so I would thoroughly recommend this garage and the team there.

Risposta di Birchwood Motors
Amazing experience!
Had an amazing experience at Birchwood Motors! Alex was professional, knowledgeable, and made the whole process smooth and stress-free. He went above and beyond to help us buy our perfect car. Highly recommend Alex and the team—5 stars!

Risposta di Birchwood Motors
Fantastic Experience Buying My Hyundai i20 from Alex at Birchwood Motors!
I recently purchased a Hyundai i20 from Alex at Birchwood Motors, and I couldn't be happier with the entire experience. From start to finish, the process was incredibly easy and hassle-free, thanks to Alex's professionalism and attention to detail.
Alex made sure everything was handled smoothly, answering all my questions and keeping me informed throughout. The team at Birchwood Motors went above and beyond by servicing the car and completing the MOT before handing it over, ensuring it was in top condition and ready to go.
Their professionalism and customer service really stood out, making the whole experience enjoyable and stress-free. I highly recommend Birchwood Motors to anyone looking for a reliable car and a dealership that truly cares about its customers.
Thanks again to Alex and the team for making my purchase such a positive experience!

Risposta di Birchwood Motors
Brilliant customer service
I can only comment on customer service as I picked my new car up yesterday however my experience with Birchwood, and Alex in particular, was brilliant. He was very communicative with us from the moment we phoned to register our interest for a vehicle we had seen online (we did not want to drive over an hour to go and view a car that had already been sold as we had this experience with another garage) and set our minds at ease after reading some of the more negative reviews and not at any time did he make us feel like we were dealing with a 'sleazy car salesman.' As I only collected the car yesterday I cannot comment on the warranty however the car being serviced by Birchwood when they received it and an MOT last month has put our minds at ease. Thank you Alex!

Risposta di Birchwood Motors
Alex and the team at Birchwood are great
Alex and the team at Birchwood were a pleasure to deal with, the premises are clean and modern and all the stock is prepared to a high standard.
I made a 400 mile round trip to collect the car and couldn’t be happier.
Although they’re miles away i wouldn’t hesitate to use them again or recommend them.
Thanks guys

Risposta di Birchwood Motors

Risposta di Birchwood Motors
Very professional and cost of car…
Very professional and cost of car great. Items to be done before sale all completed and handover efficient and easy. Great experience from this company and will be returning in future.

Risposta di Birchwood Motors
Scuba
Have had my TT for just a week now. Had really Great service and a professional job on my new car; Scuba.
Morgan and his colleagues were really helpful and Great to be honest. Which was what I wanted. An ease with peace of mind. Car is in great condition with a full service history, documentation.
Scuba was delivered to me looking Great with a full tank of fuel. She drives beautifully and would definetley go back to Birchwood Motors 🙂

Risposta di Birchwood Motors
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.