Zoals altijd tevreden over de bestelling bij Biotrade, de producten zijn gewoon erg goed. En de zending wordt altijd netjes verpakt en geleverd, en er wordt altijd nog een klein presentje toegevoegd b... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
My admiration for Biotrade Honestly, Biotrade is a brand that truly impresses me. As a man who takes care of his skin and wants to look his best, I can feel the difference after just the first few... Leggi di più
L'azienda ha risposto
абсолютно покъртителна колаборация с италианските куриери… ако бях на ваше място и външна фирма ми осира името по този грозен начин, определно щях да съм взел сериозни мерки… съжалявам Ви от дъното на... Leggi di più
L'azienda ha risposto
I am absolutely delighted with the creatures of cosmetics, I cured acne in a few months and got almost the skin of my dreams thanks to your cosmetics! I was already desperate, but decided to try you... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
A privately held European company based in the capital of Bulgaria, with more than 30 years experience in developing and manufacturing dermo-cosmetics. We are an interdisciplinary team of professionals led by a dermatologist, fully dedicated to our mission - to create efficient, innovative and effective products, which nurture and visibly improve the health and look of the skin. The essential product lines provide a full spectrum of skincare, targeting specific concerns – acne, hyperpigmentation (dark spots), hyperhidrosis (excessive sweating), seborrheic dermatitis, atopic skin (very dry skin), alopecia (hair loss).
Informazioni di contatto
Mladost 1, 24 Vartopo str, 1797, Sofia, Bulgaria
- info@biotrade.bg
- biotrade.shopping
4,0
Molto buono
25 recensioni
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Changed my skin!
biotrade products changed my life! I never had a problematic skin but after I turned 25 my face got crazy and I had many pimples! I was really confused what to use and then I found about biotrade and decided to give them a chance. First I used Acnaut series and they completely changed the game! Soon I was back to having my skin back to normal 😊 now I use Pure skin - hydration and exfoliation are my best friends! Thank you, BIOTRADE ❤️
1 ottobre 2024
Non scritta su invito
Risposta di Biotrade
Wow, Denislava, your review just made our day! Thank you for taking the time to share your experience. We’re delighted to know that our Acnaut and Pure Skin products have helped you and had such an impact on your life. Thank you so much! Kind regards from the Biotrade Team
I am absolutely delighted with the…
I am absolutely delighted with the creatures of cosmetics, I cured acne in a few months and got almost the skin of my dreams thanks to your cosmetics! I was already desperate, but decided to try you and I was right!
I took off one point because unfortunately my pores are very clogged, which was not the case before, I mean blackheads and sebaceous threads. I don't use decorative cosmetics, so I can't say that it's because of it. Perhaps you have some recommendations)
26 settembre 2024
Risposta di Biotrade
Hello Elizabeth,
Thank you so much for your feedback and for trusting our products! We’re thrilled to hear that our Acnaut series has helped improve your skin and brought you closer to your skincare goals.
We understand your concerns regarding clogged pores. The Acnaut line is specifically designed for acne-prone skin, formulated to help clear pores and combat acne - causing bacteria. However, every skin is unique, and we’d love to assist you further. In order for us to provide you with the advice, we will need for you to share more details about your skincare routine and your current skin condition. Please feel free to contact us at info@biotrade.bg to discuss your case in more detail.
Looking forward to hearing from you.
Kind regards,
Biotrade Team
No delivery, no response!!
I have placed on 31/07/2024. On the same day, I received an email saying “your oder has been marked complete on our side”, indicating no further information as to delivery. To this day, I haven’t received my order, and I have unsuccessfully attempted to contact the company by email and by filling up their online form. Their website looks like it is no longer properly operational (e.g. if you try to login, it just sends you back to the home page).
1 settembre 2024
Non scritta su invito
Risposta di Biotrade
Good afternoon,
Thank you for bringing this to our attention. We're truly sorry to hear about the inconvenience you've experienced with your order.
Unfortunately, as your review doesn’t include identifying information, we’re unable to locate your order. Could you please email us at info@biotrade.bg with your order details so that we can properly handle your case.
We sincerely apologize for the frustration this has caused and look forward to assisting you.
Kind regards,
Biotrade Team
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