Although I take issue with repeat orders and subscriptions which don’t appear to be clear at the point of first purchase, I cannot fault the efficiency of reply’s and sorting issues. My contact was Ro... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I ordered 3 tubs of turmeric capsules as a one off. One month later 3 more tubs arrived, that I hadn’t ordered. They con you into a subscription that is hidden PLEASE DO NOT ORDER FROM THIS COMPANY... Leggi di più
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Ive been suffering knee and joint pain for over a year and was somewhat sceptical of the claims made by Bioroots but thought I would give it a try. Well after one week i can already feel the differenc... Leggi di più
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About three weeks my hopefully experience and have some good results. Sleeping better as my restless legs have all most gone. I have gone from when sitting on the floor in discomfort to be able to pla... Leggi di più
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3,9
Molto buono
3K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 99% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Instant response & genuine care ❤️
30 ottobre 2026
Non scritta su invito
Risposta di Biorootlabs
It truly makes our day to hear such lovely feedback! We're passionate about providing not just great products but also genuine care and support every step of the way. Thank you for noticing and appreciating our efforts. Your trust means so much to us, and we're always here whenever you need us!
Rosie was wonderful and very helpful in…
Rosie was wonderful and very helpful in helping me with what I needed. I appreciate the quick response and willingness to help me with my needs and making it easy and fast. Thank you
30 ottobre 2026
Non scritta su invito
Risposta di Biorootlabs
What a lovely review to receive! We're absolutely delighted to hear that you had such a smooth and positive experience with our customer service. Making things easy, quick, and stress-free for our customers is something we truly care about. Thank you for your kindness and for taking the time to share your experience. Your appreciation means so much to our team!
They listen to the customer & in this…
They listen to the customer & in this day & age, this is very unusual
30 ottobre 2026
Non scritta su invito
Risposta di Biorootlabs
We're so pleased to know you felt heard and genuinely cared for! Listening to our customers and understanding their needs is at the heart of everything we do. We believe everyone deserves to feel valued and supported, and your lovely feedback truly reinforces why we put so much passion into helping our customers. Thank you for your trust and appreciation! It means the world to us!
Service and ordering prices were…
Service and ordering prices were excellent. I need more time to have an opinion on the product. I am hopeful.
1 ottobre 2026
Non scritta su invito
Risposta di Biorootlabs
It's amazing to hear that you had such a positive experience with our service, ordering process, and pricing! Thank you for giving us a chance and for sharing your honest thoughts. We completely understand that product results take time, and we truly appreciate your patience and optimism. We hope you'll be just as happy with the product as you have been with our service. Thank you for your trust and support!
Turmeric Caps very good VALUE
I have. Seen many other companies selling TURMERIC CAPSULES yours is good.
30 ottobre 2026
Non scritta su invito
Risposta di Biorootlabs
We're absolutely thrilled to hear that you find our Turmeric Curcumin capsules such great value! We put a lot of care into offering quality products at prices our customers can feel good about. Your kind words and confidence in choosing us over other options mean so much. Thank you for your support and for being part of our journey! We truly appreciate you!
Rosie’s approach to my problem I never…
Rosie’s approach to my problem I never felt pressured and I feel we arrived at the the point I wanted to be without cancelling my subscription because of her good advice and I may add she always made me feel I could still cancel
I now know by the time the next supply is due if it works for me
30 ottobre 2026
Non scritta su invito
Risposta di Biorootlabs
It makes us so happy to hear that you felt comfortable and supported throughout the process! We truly believe it's important to listen, offer helpful advice, and always let our customers make the decision that feels right for them, without any pressure. We're delighted that you decided to give your Turmeric Curcumin 95 another try and appreciate you keeping an open mind. We hope you'll be pleased with the results by the time your next supply is due. Thank you so much for your trust and for giving us the opportunity to help. Your kind words mean the world to our team!
Excellent aftercare
I’m impressed with the after purchase contact , tips and guidance etc .
So far so good with the product . Looking forward to feeling the difference as it’s too early to say but I’m v confident and I feel good on it .
15 ottobre 2026
Non scritta su invito
Risposta di Biorootlabs
It's wonderful to hear you're enjoying the experience so far! We believe looking after our customers goes beyond the purchase, so it means a lot to know that our follow-up support, tips, and guidance have been helpful. We're delighted you're feeling good about starting your Turmeric Curcumin 95 journey! Thank you for your trust and confidence in us. We truly appreciate your support and hope you continue to have a positive experience with us!
Same as review last time
Same as review last time. You responded promptly and verified my desire to cancel.
But, why were you trying to ship another bottle?
30 ottobre 2026
Non scritta su invito
Risposta di Biorootlabs
We really appreciate you sharing your experience with us, and we're glad our team was able to respond promptly and confirm your cancellation!
Just to clarify, the subscription was selected during checkout. The option was clearly displayed right above the Add to Cart button, stating: "Save 20% with automatic refills. Shipped every month. No commitment. Cancel anytime." This is there to make sure customers can clearly see when they're signing up for a subscription.
The good news is that subscriptions are completely flexible and can be managed or cancelled anytime through our customer portal. Simply click the Manage Subscription tab at the top of our website. There's no need to follow the link in the email. Just make sure to log in using the exact same email address you used when placing your order.
Once your subscription is cancelled, no further recurring orders will be processed or shipped.
We hope this clears things up! We're always happy to help, and we sincerely appreciate your understanding and the opportunity to make your experience better.
Did not want a subscription at the…
Did not want a subscription at the moment till I see the results and customer service were helpful in cancelling that till I require them hopefully they work not received yet .
30 ottobre 2026
Non scritta su invito
Risposta di Biorootlabs
Thank you so much for sharing your experience with us! We completely understand wanting to try the product first before committing to a subscription, and we're glad our customer service team was able to help make the necessary changes. There's absolutely no pressure, and you can always restart a subscription whenever you're ready. We hope your Turmeric Curcumin 95 capsules arrive soon and that you have a lovely experience with them. We truly appreciate your patience, trust, and support!
The speed I received a reply and the…
The speed I received a reply and the courteous way it was written. My request was considered and accepted without a quibble and I can say you have one impressed customer.
6 ottobre 2026
Non scritta su invito
Risposta di Biorootlabs
What lovely feedback to receive! We're absolutely delighted to know you felt heard, valued, and well looked after. Providing prompt, courteous, and hassle-free support is something we truly pride ourselves on, so it's wonderful to know we got it right. Your kind words mean so much to our team and motivate us to keep delivering the best possible experience. Thank you for your trust and for being such a valued customer. We genuinely appreciate you!
They didn’t agree with me…
They didn’t agree with me unfortunately. I emailed and was told I would get a refund in full on return of the tablets.
Can’t say fairer than that x
30 ottobre 2026
Non scritta su invito
Risposta di Biorootlabs
We're so pleased we could find a fair solution for you! Your satisfaction matters greatly to us, and we always want our customers to feel that their concerns are heard and treated with care. We're glad our team was able to clarify the return process and offer a full refund once the tablets are returned. Thank you for your understanding and for giving us the opportunity to put things right. We truly appreciate your feedback and support.
Rosie was quick to reply and very…
Rosie was quick to reply and very helpful but you website needs to be clearer as many other customers have felt conned.
30 ottobre 2026
Non scritta su invito
Risposta di Biorootlabs
It means so much to us to hear that you had a positive experience with our customer support! We're delighted that our team was able to respond quickly and assist you. We also genuinely appreciate your honest feedback regarding our website. We’re sorry if the subscription information hasn't been as clear as it should be for some customers. Our intention is always to make the options transparent, with the automatic refill offer displayed directly above the “Add to Cart” button, clearly stating the monthly delivery, 20% savings, and the flexibility to cancel anytime. That said, we understand that there's always room to improve, and we take your comments seriously as we continue working to make the shopping experience even clearer and smoother. If you or anyone else needs assistance managing or cancelling a subscription, our team is always happy to help at info@biorootlabs.com. Thank you for your kind words and for giving us the opportunity to improve.
Risposta di Biorootlabs
Sometimes one word says it all! We're absolutely delighted to know you had such a positive experience with our customer support. We'll be sure to pass along your lovely feedback. Thank you for taking the time to show your appreciation. It truly means so much to our team, and we're grateful to have you with us!
Fast response and and sincere apologies
29 ottobre 2026
Non scritta su invito
Risposta di Biorootlabs
We’re truly sorry for any inconvenience caused, and we sincerely appreciate you bringing this to our attention. Thank you for your patience and understanding. We always strive to provide the best possible experience, and your feedback means so much to us. We genuinely appreciate your support and the opportunity to do better. Warmest thanks for giving us the chance to make things right!
They were prompt in their responce
They were prompt in their responce
28 ottobre 2026
Non scritta su invito
Risposta di Biorootlabs
It’s wonderful to hear that you had a positive experience with our response! We always do our best to be quick, helpful, and attentive to every customer. Thank you so much for taking the time to share your feedback and for supporting us. Your appreciation truly means a lot to our team!
Quickly took care of my issue
Quickly took care of my issue. Very professional, friendly and responsive.
29 ottobre 2026
Non scritta su invito
Risposta di Biorootlabs
We’re so happy we could turn things around for you! Providing friendly, professional, and prompt support is something we truly care about. Thank you for your kind words and for giving us the opportunity to resolve your issue. Your satisfaction means the world to us, and we’re incredibly grateful for your support!
Been taking for week and half
Been taking for week and half. I have definitely noticed an improvement. I have a lot of aches and pains. Last 2 nights have been noticeably better with less pain.
29 ottobre 2026
Non scritta su invito
Risposta di Biorootlabs
What lovely feedback to receive! We’re so pleased to hear you’ve had a positive experience so far and that your last few nights have been more comfortable. Thank you for giving our Turmeric Curcumin capsules a try and for sharing your experience with us. We truly appreciate your trust and support, and we hope you continue to enjoy your wellness journey!
Excellent customer service
Excellent customer service, there was a problem with delivery company but the seller sorted it out
29 ottobre 2026
Non scritta su invito
Risposta di Biorootlabs
It means so much to know we could help make things right! We’re truly sorry for the delivery hiccup, but so glad we were able to get it sorted for you. We always want our customers to feel supported and looked after, no matter what comes up. Thank you for your patience, kind words, and wonderful support. We genuinely appreciate you!
I sent in an email and it was promptly…
I sent in an email and it was promptly answered. I was actually shocked that it was answered so quickly. I truly appreciate it.
29 ottobre 2026
Non scritta su invito
Risposta di Biorootlabs
We absolutely love hearing this! Making sure our customers feel heard and cared for is incredibly important to us. We’re delighted our quick response caught you by surprise in the best possible way! Thank you for taking the time to share your experience. Your kind words and appreciation mean more to us than you know. We're always here whenever you need us!
The personal and prompt service I received from your advisor
The personal service I felt I received from your advisor.
28 ottobre 2026
Non scritta su invito
Risposta di Biorootlabs
Nothing makes us happier than knowing you felt genuinely cared for! We believe every customer deserves personal attention and thoughtful support, so it’s wonderful to hear that came through in your experience. Thank you for your lovely feedback and for placing your trust in us. We truly appreciate your support!
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