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Valutata 5 stelle su 5

I love this company so much!! I bought the original buggy mittens for me and the sheepskin liner for my baby when he was a newborn. Now we’re getting into the winter months I’ve decided to treat us b... Leggi di più

Valutata 5 stelle su 5

Brand and product are amazing! Quality is superb and my baby is so happy with the sheepskin liner. Also loved the design collab which gives it a unique character. I’m looking forward to buying more fr... Leggi di più

Valutata 5 stelle su 5

Customer services are often an automated affair these days, but the Binibamba team (Hannah) fished my Hail Mary out of the automatic replies and helped solve my issue. I bought a Binisuit while I was... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

absolut verliebt in die Snuggler aus Merino. Mein Baby liebt es auf dem Fell und wir nehmen es überall mit auch zum wandern oder bouldern damit der kleine Mann es bequem hat.

Dettagli dell'azienda

  1. Negozio di articoli per neonati
  2. anche in
  3. Negozio di abbigliamento per neonati
  4. Negozio di accessori di moda

Scritti dall'azienda

At BINIBAMBA we're all about finding ‘the one’. It’s a love letter to individuality. To having fun with fashion - no matter your age. To parenthood. To STARTING OFF, STANDING OUT. Big and little kids unite - we’re celebrating and sharing style, together. Welcome to our snuggly world. Join us and find ‘the one’ at BINIBAMBA.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

144 recensioni

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4,8

Tutte le recensioni

(144)

37 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Delighted I placed the order!

I ordered the milk snuggler and am so impressed with the quality of the item. Incredibly soft and luxurious. Can't wait to see my little girl use it this December when she arrives! I also placed an order for the buggy mittens in milk - a treat for myself and they look fab!

22 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

It felt like Christmas receiving the…

It felt like Christmas receiving the most beautiful items. It was my first time ordering and I was a very happy Customer. I ordered the Milk Snuggler, Baby & Mama Milk booties & Teddy Hat. I look forward to ordering more in the future. I am very obsessed with everything!!!

20 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

My absolute favourite brand for baby items

Binibamba products are absolutely gorgeous quality and as a bonus, chemical free, I can’t fault them. Ive purchased the Snuggler, booties and footmuff and love them all. The Footmuff and Snuggler keep baby so warm and cosy in her pram, she sleeps like a dream in there. A truly lovely brand 🤎

14 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Beautiful sheepskin items

Beautiful sheepskin items! I love the sheepskin waistcoat for baby, and have just ordered a foot puff for the pram. Lovely quality 💛

7 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

I ordered the pram puffmuff and mittens…

I ordered the pram puffmuff and mittens for my granddaughter who lives in London. I hit the pay now button before I realized I had shipped to my address In America. I frantically emailed the BINIbamba customer service and to my surprise they got right back to me and changed the shipping address. Incredible customer service and Hannah was so kind. My daughter is so excited to get this product and it will be there soon, thanks to a company who values their customers.

2 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Amazing customer service.

Ordering a gift for a friend, I made the mistake of ordering the wrong colour snuggler. I emailed the company at 10pm at night asking to change the colour over, to my surprise I had a reply from them by 8:30am, confirming the change in my order - You don’t get customer service like that anymore!

2 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Customer service is amazing

Customer service is amazing! I put in the wrong postcode for a gift and Royal mail sent it back to them and they then resent it out to my friend. Quick response and lovely customer service team. Thanks so much!

29 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

Amazing amazing amazing

Amazing amazing amazing! Number one baby product (the smuggler) and number one mummy product (the pram muffs) and my most recommended products to new mums! I love them so so much, so versatile and soooo comfy for my baby who loves to sleep in his pram!!!

26 ottobre 2024
Non scritta su invito
Valutata 1 stelle su 5

Pushchair does not collapse with liner installed

Purchased a buggy liner/‘snuggler’ but quickly realised that when installed in my Joie Finiti Signature pushchair, it won’t collapse down at all.. therefore cannot be stowed in cupboard or taken in the car if liner is on pushchair.

I reached out to the team on Instagram and after some back and forth they have confirmed the buggy should collapse 90% with the liner installed. As this was not the case for me I asked if it was possible to return the item as it is not fit for purpose. I was told this is not possible.

This is a luxury purchase for me- I took time to think it over and really did ‘treat myself (& baby). I now have an item I cannot use for a considerable sum with no option to return.

Binibamba have said there is ‘no more they can do’ for me. They have not done anything to try and help. I feel upset, disappointed and totally uninvested in the brand.

If you have a Joie Finiti Signature pushchair avoid purchasing a liner from this company to avoid the same disappointment.

21 ottobre 2024
Non scritta su invito
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Risposta di BINIBAMBA

Hi Sophie,

thanks for your message & so sorry to hear of your disappointment.

As a small business, we always strive to provide the highest quality products & customer experience. We do everything possible to make sure each BINI customer is super happy with their pieces & have a special piece for life 🤎

Unfortunately we weren't aware of the new folding Joie buggy & this is really helpful for us to know going forwards. Ordinarily we encourage BINI customers to remove the snuggler when a buggy is being folded/transported so it's kept snuggly & in the best condition.

As with all returns however, we cannot accept refunds for products which have been used. We wouldn't consider this a fault with the product but would simply recommend removing the straps & taking the snuggler off the chassis.

Again, so sorry you feel let down by the service you received.
Team BINI x

Valutata 5 stelle su 5

Brilliant company + customer support

Kind and quick and helpful customer support. This is a company that cares about their customers and as a returning customer I’m really happy with support and the quality of the items I’ve had from binibamba. Big fan!

15 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

My favourite brand for a baby shower gift!

My favourite brand for baby shower gifts! A fabulous treat, that not many people would buy for themselves. Not only does it make the mamas smile, but gives them peace of mind knowing their baby is warm and snug in winter and regulated in the summer. I love the classic milk liners which look great in any colour pram. But have also just purchased the mittens for another gift along with a pair for my sings Christmas present.

15 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

Love love love

Love love love.
The colour ways were difficult to choose from because they have so many cute options. Bought this in winter, but can’t wait to give it a go in summertime too!

13 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

Fantastic customer service and quality of products

I had a small issue with one of the snugglers and Hannah went above and beyond to help, even sending a replacement. Binibambas customer service has been fantastic, not to mention the quality of their products are amazing! I have brought the whole set for my baby - footmuff, snugglers and couldn’t resist the pram mitts for myself! I also love the fact that all their products are chemical free and safe on my babies skin.

9 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

So many deliciously, natural, baby items!

My love of Binibamba began a few years ago as I saw the yin yang snuggler on instagram, so once I became pregnant this year I knew I needed to have it! I ordered it a couple of days ago, it arrived this morning and I am absolutely over the moon!
I also ordered the larger and smaller flat bears (separately because I loved them so so much), and the Teddy Hat.
All of the items are so beautifully made, and have that amazing sheepskin scent that reminds me of being a child.
I couldn’t be happier with my items and can’t wait to order more, thanks so much Binibamba!!

11 ottobre 2024
Non scritta su invito

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