Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Sent a broken bicycle, they have a predatory return policy. I returned the crappy Taiwanese bike and they kept my money. Somehow they took advantage of PayPal's dispute system and kept the money. Awf... Leggi di più

Valutata 5 stelle su 5

Got a GREAT bike for a great price. Bikesdirect offers helpful videos and FAQs for assembly, which was intimidating to me at first, but was really pretty easy once I got into it. Shipping was fast, an... Leggi di più

Valutata 5 stelle su 5

Even though the website gives “is this a scam?” vibes, I ordered my now beloved single speed Gravity bike and hoped for the best. Bike shipped within 48 hours, received my tracking number via email, e... Leggi di più

Valutata 5 stelle su 5

I've been a customer of Bikes direct since 2017 (I have 3 bikes from them)and cannot recommend them enough. Despite the website being straight outta 1999, their bikes are the best value for your dol... Leggi di più

Dettagli dell'azienda

  1. Negozio di biciclette
  2. Negozio di accessori per biciclette

Informazioni fornite da varie fonti esterne

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Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

190 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

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Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

no hassle return

I have purchased and enjoyed 4 bikes from bikes direct. I recently purchased one that did not fit me and I was able to return it. My tip is to carefully inspect and partially assemble your new bike to make sure it's suitable for you. Also, pay attention to sizing. Bikes direct has some nice bargains they should include more thorough geometry charts in description though.

6 maggio 2025
Valutata 1 stelle su 5

Extremely Disappointed: Misleading Product description and Unfair Refund Practices

My recent purchase from BikesDirect.com was a complete letdown. I bought a child's bike (Gravity Liberty 26in), advertised as "super-light 23.5-24 lbs" with "Smooth Shimano Shifters/Derailleur." However, the reality was starkly different.

The bike arrived weighed much far heavier than advertised. The "smooth" shifters and derailleur offered a rough, unsatisfying ride – frankly, my $100 Walmart bike delivers a much better experience. The most shocking aspect was the exceptionally poor paint quality, which looked incredibly cheap and substandard, even compared to the most budget-friendly bikes on the market. This bike was clearly misrepresented.

Upon return, they refused to issue a full refund. They don't care about customer service and they certainly don't sell a quality product

3 giugno 2025
Non scritta su invito
Valutata 4 stelle su 5

Decent company

My brother bought one of your bikes a few years ago. He raved about it and told me about you. The model was updated, and apparently not the same. The chart says 16" for people up to 5'9", and 18" bike for people from 5'9" to 6'. His is an 18, and felt much too big for me so i ordered a 16. I'm 5'8" but have 33' inseam. The bike i received is too small. And the derailleurs were making noise, so needed adjustment. The videos said the front should be 2mm above the largest chain wheel. On the bike i got, it was a half inch. In moving it down and then trying to adjust, we frayed the cable after loosening and tightening so many times. And the front tire went flat after the first short ride on paved streets. So the bike sits now.

1 maggio 2025
Valutata 5 stelle su 5

Everything it needed to be

Even though the website gives “is this a scam?” vibes, I ordered my now beloved single speed Gravity bike and hoped for the best. Bike shipped within 48 hours, received my tracking number via email, everything arrived intact and well packaged. My one gripe I guess would be that the manual is extremely basic and not actually helpful for assembling. Luckily, the internet exists.

1 maggio 2025
Valutata 5 stelle su 5

Just as advertised...

My Gravity eMonster bike arrived as advertised, partly assembled and in undamaged condition. After an hour of assembly, and tightening down every bolt, I went out for a ride. The bike rides great, seems to get almost 40 miles per charge, and is just plain fun. There was a minor issue with the throttle, but Bikes Direct and Bafang are on it. The prices are really good, and e bikes are a blast...you probably need to buy one from Bikes Direct.

1 maggio 2025

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