Sent a broken bicycle, they have a predatory return policy. I returned the crappy Taiwanese bike and they kept my money. Somehow they took advantage of PayPal's dispute system and kept the money. Awf... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Got a GREAT bike for a great price. Bikesdirect offers helpful videos and FAQs for assembly, which was intimidating to me at first, but was really pretty easy once I got into it. Shipping was fast, an... Leggi di più
Even though the website gives “is this a scam?” vibes, I ordered my now beloved single speed Gravity bike and hoped for the best. Bike shipped within 48 hours, received my tracking number via email, e... Leggi di più
I've been a customer of Bikes direct since 2017 (I have 3 bikes from them)and cannot recommend them enough. Despite the website being straight outta 1999, their bikes are the best value for your dol... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Save up to 60% Off New bicycles on the internet for well over ten years. Longer than many bike shops near you We believe in bringing you the best deals possible
Informazioni di contatto
Stati Uniti
- bikesdirect.com
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Great experience!!
I received a prompt and thorough answer to my question, quick shipping, bike is beautiful!!!
Bike ordered arrived promptly and as…
Bike ordered arrived promptly and as described. Front disc brake was bent and needed replacement. Regrettably no way to contact customer service so had to order part from other source on my own. Other than that bike works well.
Great value
Great value for the price. This is my 5th bike from Bikes Direct. And I will likely buy from them again. I just can't find a comparable bike for the same price.
Inadequate instructions on dropper seat…
Inadequate instructions on dropper seat belts nstallation.
OK purchase experience. Absolute junk product. Despite 65 years of almost daily bike riding, I haven’t been able to correctly adjust the seat or handlebars. Hardware is very low end and doesn’t stay t
Actually, the experience was routine. Nothing bad. Nothing out of the ordinary. Regrettably, the bike I bought is very, very low quality. I guess you get what you pay for.
Shipping was quick
Shipping was quick. I struggled putting it together and there was not any instructions. But they do have demonstration videos.
Receive parts and clothing in a timely…
Receive parts and clothing in a timely manner. The great sales.
Great bike
Great bike, we couldn’t figure out how to put one piece together and customer service was exceptional. Bike was nicer than we expected
Great product fast shipping and good…
Great product fast shipping and good condition. I have bought two bikes from bike direct. I love both of them.
The quality of the bike was great
The quality of the bike was great, and at a competitive price. Easy to assemble.
The cheap became expensive
The cheap became expensive, the last bike I ordered came with dry tubes that broke in pieces when I tried to inflate. I bought a new set of tubes $$, after installing and went to try the bike I got really disappointed because the crank is making ugly noises and feels like a bearing is missing some piece inside. I will have to replace the crank bearings or the entire piece. Let's see.
Bike came non functional with…
Bike came non functional with derailleur problem. Almost seems like design flaw derailleur too large for kids bike but I’m not sure. BD response was that I should take it to a bike shop and pay. After that cost it’ll cost the same as an Rei bike. Plus my
Kids crying cuz new bike didn’t work. Good job guys. Never using bd again after this.
I was a little apprehensive at first…
I was a little apprehensive at first about buying a bike online site unseen. But I took a risk and was not disappointed. I had to tune it up a little bit because it arrived partially assembled which was no problem. Overall good experience, although purchase confirmation was a little squirrely at first, but it all worked out in the end and I'm very happy with my bike.
The end result was ok, but…
The end result was ok, but only after three shipments. The first two bikes arrived with scratches on the frame and components. BD would only offer $50 adjustment without replacing the damaged components. I finally ordered a more expensive bike that was packed both differently and better - so no damage.
Great bike, great company
Great bike. Easy to order. Arrived very quickly! We’ve purchased many bikes from Bikes Direct over the years.
Same make model vehicle
Same make model vehicle, yes;
Entirely perfect so far,
Front sprocket is a single speed?
It’s still perfect, thank you;
Charles, age 33
You get what you pay for
The bike came quickly and was easy to put together. The bike had minor scratches and a ding on it. Because I did not sit on it prior to purchasing, I had to buy after market parts to make it more comfortable. The seat is very hard, the neck was to low and the pedals are was to slipery. The gears do not change smoothly and I had to adjust the brakes a few times. The color is more of a purple than a blue. I read and understand the color dissclaimer, but this is WAY off.
Great company
Great company. Responsive customer service fixed my order after I made a mistake and ordered the wrong size.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.








