Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

The service Bikefair provides is above anything I've ever seen before. Even though we mistakenly ordered the wrong frame size, they were extremely helpful in getting it exchanged and even helped minim... Leggi di più

Valutata 1 stelle su 5

One big scam. Misleading payment information on the site. Don't handle conform stated information. Poorly accessible or inaccessible. Holding payments unnecessary. Promising urgency money transf... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Bikefair is great. I (seller) meet the nicest people from all over the world and they are always happy when i hand them a completly serviced bike to enjoy. The Bikefair team is responsive and al... Leggi di più

Valutata 5 stelle su 5

Als hobby knap ik met veul plezier oude staelen racefietsen op. Na dat plezier verkoop ik ze met net zo veel plezier voor net iets meer. Dat mag bij voorkeur via BikeFair. Zelf heb ik voldoende aan ee... Leggi di più

Dettagli dell'azienda

  1. Piattaforma di commercio online
  2. anche in
  3. Ciclismo su strada
  4. Negozio di accessori per biciclette
  5. Negozio di biciclette
  6. Negozio di biciclette usate
  7. Officina di riparazione biciclette

Scritti dall'azienda

BikeFair is the first easy, fair, and fun to use pre-owned bike marketplace. No stolen bikes, no scam, just great deals from both bike shops and individuals.


Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

144 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 71% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,0

Tutte le recensioni

(144)

26 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Loved BikeFair for buying and selling

We bought (and then sold) a couple ebikes for an extended stay in the Netherlands. The bikes we purchased were delivered to us and met our expectations. Selling our bikes is where we really had a great experience. We were on a tight deadline to sell, and the people at BikeFair were super accommodating and helpful to us. Was a lifesaver to have them store and sell the bikes for us. Definitely will use them again next time we do an extended stay in the Netherlands!

12 dicembre 2022
Non scritta su invito
Logo di BikeFair

Risposta di BikeFair

Hi Ryne, we're glad we could play our part in selling your bikes for you, and we're looking forward to hopefully seeing you on BikeFair again in the future!

Valutata 5 stelle su 5

Love my new bike!

Ordered my new bike and received it at home on the same day. Perfect conditions, exactly like the photo and description of it. Super happy with it!

29 novembre 2022
Non scritta su invito
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Risposta di BikeFair

That's great to hear Jessika, we wish you many happy kilometres on the bike and thank you for using BikeFair! Tom from BikeFair

Valutata 3 stelle su 5

Bikefair sells second hand bikes without trying first...

Bikefair is a platform for bike repair shops selling second hand bikes. PRO: prevention against theft and fraud CON: prices a little above market value for second hand bikes; I experienced the problem that you get your used bike delivered without the optional try-out tour. So when I was not satisfied I had to return the bike myself or face high return costs (€40). I was lucky to find another bike at the sellers, but I will not recommend buying a bike online without a tryout before.

29 novembre 2022
Non scritta su invito
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Risposta di BikeFair

Hi Ton, thank you for providing honest feedback and for elaborating over the phone to us - it's something we really appreciate as we try and grow our platform. We do agree with you which is why we believe the old-fashioned way of meeting the seller in person so you are able to test the bike and get a feel for it is still the most effective way of buying a bike. However, of course this isn't possible for everyone. A lot of our customers love having the bike shipped to them and enjoy the bike when it arrives though, even if it can seem like a bit more of a risk. We're glad you managed to find a great alternative bike from the seller though :) Tom from BikeFair

Valutata 5 stelle su 5

BikeFair stored and sold my used bike-great service!

BikeFair stored and sold my used bike once I had finished a cycling trip in Europe and returned to Canada. Very accommodating, trustworthy, and excellent service!

15 novembre 2022
Non scritta su invito
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Risposta di BikeFair

Thank you for your kind words Angus, it was a pleasure to meet you and help sell your bike on BikeFair! All the best, Tom from BikeFair

Valutata 5 stelle su 5

Bike sold smoothly

They helped me to sold a bike. The website is easy to use, communication was great. I stored the bike at their warehouse and they sell it for me while I was on vacation.

25 agosto 2022
Non scritta su invito
Valutata 5 stelle su 5

Zeer betrouwbare organisatie

Zeer betrouwbare organisatie, heb mijn fiets daar te koop gesteld en drie weken later was deze verkocht. Je krijgt je geld van de organisatie doordat de koper eerst het geld aan hun moet betalen na dat de fiets is gereserveerd. Kan deze organisatie ten zeerste aanbevelen.

7 settembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Lovely bike the size and type I needed

Thanks- lovely bike. I also appreciated good phone support from BikeFair when I needed it instead of having to chat to a bot or filll in a form to make contact. It was helpful to be able to search through so many bikes with the criteria I needed and buy without worries.

18 agosto 2022
Non scritta su invito
Valutata 5 stelle su 5

Great experience

Great experience ! I have found the perfect second hand bike! The shop Qudro bikes was also very reliable and providing an incredible service ! Thanks bikefair!!

17 agosto 2022
Non scritta su invito
Valutata 5 stelle su 5

Excellent platform & Great Service

Excellent platform, great communication and service! Definitely recommend!

We were in a hurry to relocate to another country. Tom arranged a pickup from my apartment and bike was sold in 2 days! Thanks bikefair!

1 agosto 2022
Non scritta su invito
Valutata 1 stelle su 5

the bike I took did not work

the bike I took did not work, I was not compensated. I don't know how you can let certain sellers act this way.

30 luglio 2022
Non scritta su invito
Logo di BikeFair

Risposta di BikeFair

Hello Francy, I'm very sorry about your experience. Could you please share your order number with us here or to team@bikefair.nl, so that we can help you solve the issue? We'd love to help, but I cannot find your order or any communication in the system only by your first name. Thank you, Jan from BikeFair

Valutata 5 stelle su 5

Bike to Estonia

Thanks to Bikefair I got my first Gazelle bike! I live in Estonia and they helped me to find right size and organize delivery. Communication was fast and they even called me to be sure that I really want to get bike to abroad and gave me enough informatsion about sizes and delivery price. First I've chosen a bit too big bike. They helped to change it to a other one. It is really east to use their webpage. Definitely recommend that page!

7 luglio 2022
Non scritta su invito
Valutata 5 stelle su 5

If you are looking for a quick fix, you found the right place.

My and my husband were looking for a quick sale of our bike and BikeFair turn out to be the best place to do that! I had no expectations, perhaps the other way round, I was thinking what kind of website is that, it’s not like any name I heard, but little I knew that it’s such a great service!

The customer service was prompt and extremely helpful. Before we knew it, we already sold the bike 😍😍😍

17 giugno 2022
Non scritta su invito
Valutata 5 stelle su 5

Incredible organization, very happy

Tom was incredibly helpful and guided me throughout the whole process. He kept me updated and personally made sure to answer all of my questions and address all of my concerns quickly and thoroughly. HIGHLY recommend this service. They operate with the highest degree of professionalism and customer service. Thank you again, Tom!

7 giugno 2022
Non scritta su invito

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