We’ve had a fantastic experience with Bike Club. My son, Leo, absolutely loves his bike, and his bike riding confidence has grown so much. The customer service has been exceptional. Every time... Leggi di più

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
After a failed delivery attempt, Bike Club sent me an email to reassure me that they were investigating things from their side. New delivery organised and our brand new bike arrived promptly. My son w... Leggi di più
Wanted to join but no bikes avaliable at all for all 3 of my children in different age groups I was expecting better choices and more to pick from or at least to be able to get 1 bike of them but noth... Leggi di più
L'azienda ha risposto
We had an issue where a smll issue where part of the brake cable had broken. We sent an email to the customer service explaining the situation and got a quick responses requesting further informati... Leggi di più
Dettagli dell'azienda
Informazioni su Bike Club UK
Scritti dall'azienda
Bike Club offers subscription kids' bikes that grow with your child. Pay monthly, and swap your bike for the next size up whenever you need to, no repurchasing, no hassle, and no bike outgrown before its time.
Every bike is serviced and quality-checked before it goes out, and every bike we collect gets a second life with another family rather than going to waste. It's a better way to buy bikes, for your wallet and for the planet.
We deliver nationwide across the UK, and our customer service team is always on hand to help with sizing, swaps, pauses, or anything else you need. We're also a certified B Corp, reflecting our commitment to doing right by our customers, our people, and the environment.
Join the thousands of families already using Bike Club to keep their children riding, without the stress of constant upgrades.
Informazioni di contatto
Easter Industrial Park, Ferry Ln, RM13 9BP, Rainham, Regno Unito
- 020 3608 2017
- info@bikeclub.com
- bikeclub.com
Not sure what size to get?
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Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 42% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
My little boy was changing over from…
My little boy was changing over from his balance bike to a “big boys bike” and wow. It has changed his whole little life he cycles every day to school and back.
I can honestly say hand on heart this is one of the best things I have ever done for my children. The bike club has made a huge impact on my sons cycle journey.
Great service
Great service- bike is perfect for my 4 year old son he went from balance biking to pedal biking in 2 days.
Recycling made easy
Great idea!! We got our sons first bike just under 2 years ago from Bike Club which was a really simple process. We were ready to size up so went on the website chose a bike and a delivery day and bike club sorted the rest! The delivery driver took the old bike away and delivered the new one at the same time! So easy and great to think we didn't have a bike to get rid of each time they are outgrown! We chose the rebike option and a perfectly servicable bike with a couple of tiny scuffs appeared (which of course my son didn't even notice!)all ready for adventure! Great service from start to finish. We will continue to use Bike club in the future, recycling the easy way!
Really terrible experience so far
Really terrible experience so far - our first bike was due to arrive a week ago. It hasn’t arrived and I’ve sent the company 2 emails. I’ve heard absolutely nothing back and there doesn’t seem to be another way to contact them. No social media for the last year. I’m starting to question whether it’s a scam or not

Risposta di Bike Club UK
Really good quality
Really good quality, light bikes at a reasonable monthly cost.
Exchanges effortless and discounts for multiple bikes.
Disappointed
The bike was great but the stabilizers (only ones they had) were useless, however hard we tightened them up they would become loose & move & make the bike extremely unstable. This has meant learning to ride has been made more difficult & made my daughter lose all confidence. We are cancelling & going to Halfords to get a bike with decent stabilizers. Overall disappointed & very expensive if you divide what we have paid over 2 years v rides
Very helpful and quick to reply.
Very helpful and quick to reply.
Amazing customer service
Had an issue with the shipment of my daughter's bike. The courier didn't deliver it the first time, so Joe from the customer support team arranged a second shipment free of charge and followed through all the steps until the bike was successfully delivered. Amazing customer service.
Excellent initiative
Excellent initiative - bikes are good quality and as described - 2nd hand a few marks but great condition. Price is great and service and delivery are fast.
Excellent Experience – Perfect Bikes for Growing Kids!
We’ve had a fantastic experience leasing bikes through this company. Both of my children learned to ride using their bikes, and the entire process from choosing the first bike to upgrading as they grew was smooth, efficient, and stress-free. The bikes themselves are incredibly well designed: lightweight, easy to handle, and perfect for kids just learning to ride. It made a huge difference in their confidence and progress. The quality and condition of the bikes have always been excellent. Customer service has also been outstanding. Friendly, responsive, and genuinely helpful every step of the way. I can’t recommend them highly enough for families looking for a convenient and high-quality bike leasing option for their children!
Top quality bikes
Bikes are top quality. Always reliable, delivered on time and always ready to go. Currently on bike number 6! Great service. Highly recommend.
Such a clean and easy process
Such a clean and easy process. 2 things I love about bike club is the ability to get new bikes to grow with my daughter delivered to my door whenever she needs the next size up and then for someone to take away the old one without the hassle of me having to sell it knowing it's going to be recycled and moved onto someone else.
Very easy and straightforward.
Very easy to organise the exchange. Only criticism is that there is an early exchange fee, particularly for the smaller bikes, when children grow quickly and are more likely to need different sized bikes over shorter time periods.
Excellent scheme, saved us money and very easy to use!
We are a family of keen cyclist's so want to ensure the bikes we have for our children have always been safe and encourage them to want to continue riding. We found the bike club through a recommendation and what a brilliant scheme it is!! It has saved us money and at the same time we have been able to choose the bike we would've bought with the freedom to upgrade as needed (much more cost effective than purchasing from the start). We have just gone up a size and the process was incredibly simple. Our new bike arrived and the old one taken away. The delivery company they use are also excellent, making the who procedure even more simple and painless! Can highly recommend. We will continue to use them for a long time to come.
Wouldn’t recommend
They hook you in with an initial very reasonable monthly payment, then when you want to trade up to the next size up suddenly the cost is much higher (and equates to far more over time than the cost of just buying a new bike). Then if you want to cancel and return the bike they charge you a large additional fee and ask you to clean and prepare the bike for collection using tools most people don’t have. Sadly not impressed.
Really easy process and nice bikes
Really easy process and nice bikes. Our second bike came without reflectors and the team sent some out straight away, no problem. Very happy so far.
Quick and easy bike upgrades
It's easy to choose a new bike when your child has outgrown the old one. Then it simply arrives a few days later and the old one is taken away at the same time. It's so easy and our son was delighted with the bigger bike and can't wait to ride it. Highly recommend it.
Good selection of bikes
I really like the selection of bikes, the Forme bikes are light weight and sturdy, and have been great for my kid to learn cycling on.
I wish there was a free exchange after 1 year on the smaller bikes instead of 1.5 years, as kids grow quickly.
Beware return charges
My daughter has a balance bike and a small pedal bike from bike club. She has recently learnt to ride a pedal bike and is now big enough to use her sister’s old bike that we had kept. I had been happy with bike club up to this point, as opting for used bikes had kept the costs down. I am however horrified by the £59.98 charge to return 2 tiny bikes, that we’ve been renting for a long time. It makes me feel like it has been a poor value service.
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