Ordered a chest of drawers but quickly had to cancel and requested a refund (£180) Cannot speak to anyone, Live Chat doesn't work - though initially got email replies. Then delivery guys call to a... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Ordered a chest of drawers but quickly had to cancel and requested a refund (£180) Cannot speak to anyone, Live Chat doesn't work - though initially got email replies. Then delivery guys call to a... Leggi di più
L'azienda ha risposto
When our small sideboard arrived, there were two of piece number 6 when one of them should have been a piece 5. My heart sank as I’d seen other reviews of people having communication problems. However... Leggi di più
L'azienda ha risposto
Best price we found for literally the same item from other retailers. Really easy to order and came with good item description. Delivered within 48hrs and boxed really well so not damaged. Really goo... Leggi di più
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The bedroom furniture I bought was great, it was easy to put together on my own with clear instructions. The delivery timescale was just a couple of days which is unusual but nvery much appreciated... Leggi di più
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Scritti dall'azienda
Our team handpicks every product with care, working directly with reliable suppliers so you get furniture that lasts. We're proud of our customer reviews and work hard to make every experience a positive one - from browsing right through to delivery and beyond.
Every order comes with free express delivery to UK Mainland, dispatched from our UK warehouses Monday to Friday. If something isn't quite right, our 30-day no quibble returns policy has you covered.
Our customer service team is available onday to Friday, 8am–4pm. Catch us on live chat (8am–3pm), drop us an email at support@bigfurniturewarehouse.com, or request a callback at a time that suits you.
Whether your upgrading your Bedroom or your Garden, we're sure to have what you're looking for! If we don't, drop us a message! We're always on the lookout for new product ideas.
Suite 206, Empire Business Centre, 2 Empire Way, BB12 6HH, Burnley, Regno Unito
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Units delivered as stated.
Instructions were fine even converted from right opening door to left opening.

Risposta di Big Furniture Warehouse

Risposta di Big Furniture Warehouse
The garden chairs and table I ordered were better than shown in the photos.
The quality is first class sturdy and so well made.
The mosaic tiles are really gorgeous.
Love the way you can fold the chairs for easy storage.
Chairs are very comfortable.
The price for the set was very good value.
Also really well packaged.
Thank you.

Risposta di Big Furniture Warehouse
When placing our order we were notified that the unit we ordered was still waiting to come in to stock and we pre ordered and sure enough we were notified the unit was now I stock In the time scale we were told and delivered efficiently and was of good quality for the price we paid delivery people were friendly would use this company again

Risposta di Big Furniture Warehouse
Would never buy from this company again.I purchased a radiator cover and it was clearly an item that had been returned to them and was scratched , broken and bits missing. The quality of it was appalling. No wonder someone else returned it. I rung company and they said they would replace it but I refused. It was awful if it wasn’t damaged. Company said they would collect it and refund me . 10 days later this is still boxed up awaiting collection from them. You can no longer contact them by phone and their contact link bounces back. I am now going to have to go down the legal route to obtain a refund. Dreadful company to deal with

Risposta di Big Furniture Warehouse
All good a couple of problems of my own making but Callum was great and got me sorted

Risposta di Big Furniture Warehouse
Well finished bed at affordable price.
Delivery was dubious but that is most likely the courier and not Big Furniture Warehouse themselves and when asked for help they did. I would use this company again.

Risposta di Big Furniture Warehouse

Risposta di Big Furniture Warehouse
Delayed delivery. Lack of contact about the delivery, had to continually follow up. When the delivery came, there was no prior notice of the time or date but thankfully I was home.

Risposta di Big Furniture Warehouse
It’s perfect for its size, not too clunky not too light. Delivery on time, a little bit rough on some of the edges but it was easy enough to sort them out. Plenty of storage with the drawer and lower shelf.

Risposta di Big Furniture Warehouse

Risposta di Big Furniture Warehouse
So easy to order online. Delivery was so prompt, along with product being amazing!! Would definitely order again from this company

Risposta di Big Furniture Warehouse

Risposta di Big Furniture Warehouse
I bought some candles and tall candle holders wooden & metal.so nice my daughter had them so I went back and bought 2 more. Love this shop 😍 the quilted bed throws are stunning.

Risposta di Big Furniture Warehouse
Quick delivery and damaged parts replaced quickly. Very good customer service

Risposta di Big Furniture Warehouse
Parts gone missing in transit. Zero communication. Shocking

Risposta di Big Furniture Warehouse
Great product , easy to assemble and looks great thanks only negative was i had to chase my order up and was sorted pleasantly by quickly by yourselves

Risposta di Big Furniture Warehouse
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