Ordered a chest of drawers but quickly had to cancel and requested a refund (£180) Cannot speak to anyone, Live Chat doesn't work - though initially got email replies. Then delivery guys call to a... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Ordered a chest of drawers but quickly had to cancel and requested a refund (£180) Cannot speak to anyone, Live Chat doesn't work - though initially got email replies. Then delivery guys call to a... Leggi di più
L'azienda ha risposto
When our small sideboard arrived, there were two of piece number 6 when one of them should have been a piece 5. My heart sank as I’d seen other reviews of people having communication problems. However... Leggi di più
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Best price we found for literally the same item from other retailers. Really easy to order and came with good item description. Delivered within 48hrs and boxed really well so not damaged. Really goo... Leggi di più
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The bedroom furniture I bought was great, it was easy to put together on my own with clear instructions. The delivery timescale was just a couple of days which is unusual but nvery much appreciated... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
Our team handpicks every product with care, working directly with reliable suppliers so you get furniture that lasts. We're proud of our customer reviews and work hard to make every experience a positive one - from browsing right through to delivery and beyond.
Every order comes with free express delivery to UK Mainland, dispatched from our UK warehouses Monday to Friday. If something isn't quite right, our 30-day no quibble returns policy has you covered.
Our customer service team is available onday to Friday, 8am–4pm. Catch us on live chat (8am–3pm), drop us an email at support@bigfurniturewarehouse.com, or request a callback at a time that suits you.
Whether your upgrading your Bedroom or your Garden, we're sure to have what you're looking for! If we don't, drop us a message! We're always on the lookout for new product ideas.
Suite 206, Empire Business Centre, 2 Empire Way, BB12 6HH, Burnley, Regno Unito
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Ha risposto al 95% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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Super fast delivery.
We ordered six chairs which are amazing and great quality.
The table however is not of good quality as very flimsy and not sure we will be able to use it as it is so wobbly, such a shame as it looks lovely.

Risposta di Big Furniture Warehouse

Risposta di Big Furniture Warehouse
Quck delivery, good product except for slight damage to a drawer front. Easily resolved and was with is in 2 days. Will be ordering again.

Risposta di Big Furniture Warehouse
Although I decided the bedside cabinets were not suitable my interaction with the company was faultless.

Risposta di Big Furniture Warehouse
Delivery arrived much faster than expected.
We were missing a couple of screws that were important for the bunk bed to be structurally sound, got in touch with their care team who had them dispatched and arrived with in a couple days.
So far the bunk bed is excellent and very much loved by our children.

Risposta di Big Furniture Warehouse
Great products with easy to understand instructions to build . Very sturdy

Risposta di Big Furniture Warehouse
Excellent value for money really happy with my purchase.

Risposta di Big Furniture Warehouse

Risposta di Big Furniture Warehouse
Very happy with my furniture. Was easy to build and very sturdy.

Risposta di Big Furniture Warehouse
Delivery was exactly on time. Packing was taken away.
Very efficient.
Pleased with cupboards also

Risposta di Big Furniture Warehouse

Risposta di Big Furniture Warehouse

Risposta di Big Furniture Warehouse

Risposta di Big Furniture Warehouse
The service was impeccable. Ordered the wrong colour. A replacement was received quickly and the refund just as quick. Very happy with the quality of build. Will definitely use you again.

Risposta di Big Furniture Warehouse
Would definitely recommend,brought 3 items excellent quality and couldn’t believe the price tbh,easy to assemble and delivered so quickly

Risposta di Big Furniture Warehouse
Fast delivery and extremely pleased with my dining chairs. They look lovely and seem quite robust.

Risposta di Big Furniture Warehouse
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