Not a good experience with Karen at Bicton travel. Our concerns were brushed aside when raised. Very defensive , she just didn’t seem interested! We read many reviews before we went to this travel... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Thanks so much Bicton for your reply (sorry, couldn't address you as you did not leave a name/contact). I did not cancel (but, as you say, the cruise was cancelled). I asked for a refund. I thought th... Leggi di più
Comparing to other travel agents, Bicton Travel is very average . Nothing outstanding.
Excellent customer service. One thing I will mention though. When Jasmine tried to email us our account, she had written down our email incorrectly. She kept getting bounce backs. Instead of calling u... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
In 1998 Bicton Travel, a family-owned West Australian owned and operated travel agency, began sharing its passion and expertise in luxury travel. Founded by Carole Smethurst and her son Phil Smethurst, what started with a team of two has steadily grown to become Australia’s most awarded travel agency. Not a claim we take lightly. No other agency can claim the number of professional awards that Bicton Travel has won. Today, we remain a WA-based Family run company operating from our offices in Bicton, Western Australia. We are proud members of Independent Travel Group, Cruiseco, Virtuoso, CLIA (Cruise Lines International Association) and are committed to ongoing AFTA (Australian Federation of Travel Agents) ATAS accreditation. Booking with an ATAS accredited agent means you’re in safe hands and can travel with confidence. Further details about ATAS accreditation and what this mean can be found HERE In 2016 Carole Smethurst was inducted into the CLIA Cruise Hall of Fame for her service to the cruise industry. The CLIA Hall of Fame Award is a formal recognition to honour an individual whose efforts and accomplishments represent a significant contribution to or noteworthy achievement that has positively impacted the development of the cruise industry.
Informazioni di contatto
259 Canning Highway, 6158, East Fremantle, Australia
- (08) 9339 0277
- info@bictontravel.com.au
- bictontravel.com.au
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367 recensioni
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Such an easy way to book a holiday
Such an easy way to book a holiday. We are so impressed with the efficiency our holiday has been organised and now all we have to do is pack.
21 ottobre 2019
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Excellent service
21 ottobre 2019
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Everything was done for us and…
Everything was done for us and explained in detail what was going on regarding our cruise
21 ottobre 2019
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I have recently booked 2 trips with…
I have recently booked 2 trips with Matt Clements, 1 to Europe including a cruise to Iceland & Ireland and just recently a trip to Canada. Bth trips were in the last 8 weeks! Matt was an amazing help with getting help with our hotel in London due to renovations that we were not aware of. Thank you Matt. I have booked multiple cruises over many years with Bicton Travel and referred many friends and relatives.
21 ottobre 2019
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Nardia at Bicton Premium
Nardia is professional, knowledgeable and efficient. A pleasant consultant to deal with.
21 ottobre 2019
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Always good service and prices
Always good service and prices if available.Jen Parker is tremendous
21 ottobre 2019
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Excellent service
21 ottobre 2019
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Responsive and expert
Responsive, informative, and expert service. Authoritative source for information and access to hard to find bookings
21 ottobre 2019
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Excellent service and friendly staff 👍
21 ottobre 2019
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Trip to Holland
All the bookings where good and my seats very good.
21 ottobre 2019
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Long time client of Bicton Travel
Have been a client of Bicton Travel Premium for 30 years. Still use them even now that we live in Tasmania!
have always been very well looked after in friendly & professional manner.
21 ottobre 2019
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Best and friendly service especially…
Best and friendly service especially from Holly
21 ottobre 2019
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Our recent holiday included a coach…
Our recent holiday included a coach tour of Canada and a cruise along the north east coast of USA . Both experiences were excellent !! Our accommodation was very good and the attention to detail...airline arrival times + departures... free time allowances factored in... transfers.... addition tours ( if desired) arranged without fuss.... certainly made for an enjoyable experience. No hassles makes a BIG difference!!!
Many thanks to Bryon and his team....😀😀
21 ottobre 2019
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Happy and caring
Happy , chatty and makes you feel important and like one of a family.
they try to find the best deal for your needs.
21 ottobre 2019
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This is the 4 tour we have book with…
This is the 4 tour we have book with Michele at Bicton Travel, no issues excellent service. We have already booked 3 more Scenic Eclipse tours,well done Michele
21 ottobre 2019
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A wonderful start to the planning of…
A wonderful start to the planning of our 2020 European holiday. Thank you Bronwyn.
21 ottobre 2019
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Nothing outstanding
Comparing to other travel agents, Bicton Travel is very average . Nothing outstanding.
21 ottobre 2019
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Always great service and details for…
Always great service and details for travel enquiries.
21 ottobre 2019
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Bicton travel has always been there to…
Bicton travel has always been there to assist. What a friendly and helpful team. Well done
21 ottobre 2019
Non scritta su invito
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