Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 3 stelle su 5

I thought £25 postage on two plastic gears that hardly weighed anything was a extortionate 😐

Valutata 1 stelle su 5

UPDATE I managed to contact someone succesfully via their site's live chat (which to be honest I'd not tried previously) very soon after posting this. Original message: I emailed customer support... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Speedbox were having issues with their Speedbox 3.1 for Giant, Peter at Beyond PEV researched our alternative options and recommended Peartune MSO 4.0. He obtained two of these from Europe on our beh... Leggi di più

Valutata 1 stelle su 5

Purchased a scooter few weeks ago, very poor quality, started falling apart from week one. The post sales service is rubbish. Strongly suspect being sold a used scooter as new. Have been trying to get... Leggi di più

Dettagli dell'azienda

  1. Negozio di pattini
  2. Negozio di biciclette
  3. Negozio di accessori per biciclette
  4. Negozio di elettronica
  5. Rivenditore di scooter
  6. Grossista

Scritti dall'azienda

Get the E-Scooter you want! Supplier of Electric Scooters & Parts in the UK & Europe. Competitive prices with expert advice & service. Top brands stocked! Nanrobot | Zero | Joyor | Inokim | Ninebot & many more. Shop Now!


Informazioni di contatto

3,4

Nella media

TrustScore 3.5 su 5

309 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 33% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great communication & help

Great communication and help throughout the ordering process and knowledgable advice on products. I collected my order during the Diablo demo event and found all staff approachable and friendly and couldn't do enough to help me. Jack ,who dealt with my order, was excellent at keeping me updated with the status of my order. Would recommend the Evolve and Beyond PEV group highly. Well done all and I'm really enjoying my new board!

27 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

Very helpful

Good seller very happy with transaction.Quick to reply to emails.would recommend my only advice is to check delivery date before ordering.

8 luglio 2024
Valutata 5 stelle su 5

Talaria Sting R L1E

I purchased a Talaria Sting R Road legal online and when it arrived I was unsure how to register it and get it legal, I gave the team at beyond pev a ring and they sorted everything out for me in collaboration with another escooter shop, Eridez they were both very helpful and I highly recommend

3 luglio 2024
Non scritta su invito
Valutata 1 stelle su 5

Slow

Slow, expensive and little to no communication.

18 giugno 2024
Logo di Beyond PEV

Risposta di Beyond PEV

Hi Russel, Unsure of the reason for this review? Your items (Screws for an Emove Cruiser) were delivered to you on 26/06: https://www.royalmail.com/track-your-item#/tracking-results/MZ211595005GB

Valutata 1 stelle su 5

Avoid

Avoid buying from this seller you just get fobbed off customer service is terrible hardly answer the phone and when they do tell you they will ring you back with an update and they never do. Left a number of voicemails still no reply. After 4 months of waiting for my order to be delivered was told it was a pre order item (was never told this before) and it was stopped at customs no emails or calls to let me know of this. Ended up asking for my money back which I did get but was beginning to think I had been scammed. Don’t bother go elsewhere.

24 giugno 2024
Non scritta su invito
Valutata 1 stelle su 5

poor communication and lack of trust.

Placed a order in december of last year for the kaabo wolf king gtr. which was a pre order product. i was told it would be delivered for January. then was informed after that there was delays due to customs. fast forward to the 9th of may and was told that they expect the hold from custom to be completed in 9-10 days and that they had a order from america being shipped in 2 weeks. it is now currently the 20th june and the scooter has still not been delivered and i have not been updated at all. i’ve called and called and nobody picks up. This companies communication is beyond poor.

20 giugno 2024
Valutata 1 stelle su 5

Terrible DO NOT BUY THEY DONT SHIP!

Terrible DO NOT BUY THEY DONT SHIP!! SELECTIVE SCAMMERS!! The reply is lies I ordered on the 21st of may was told it would be delivered on the 3rd of June I was then told they can't locate my parcel but would ship another one were is that in your reply. Wise up! which was lies was given tracking I contacted the company and beyond pev never sent it. More lies seems the only consistency in this company excuses and lies the reviews speak for them self!!! Ur salesman never sent an order for it to be returned I have the tracking want me to post the pic imagine being caught out talking pure poo feel wick hang Ur head in shame sounds like Ur company is falling apart the reviews spell it out.

10 giugno 2024
Non scritta su invito
Logo di Beyond PEV

Risposta di Beyond PEV

Hi Ryan,

We are sorry you feel this way, the item you purchased was a pre-order item. When we shipped your item, and due to it's size and battery size there were delays with the courier. This is evident in the tracking information we shared with you.

Due to the battery the courier returned the item to us as they were not able to handle the consignment. On this occasion we did advise you that we would reship the order on Monday 10th June.

Unfortunately in the time that the item was in transit with the courier you raised a chargeback against your order. The re-shipping was therefore cancelled.

We are sorry this has been a negative experience for you. I believe our team shared details of a retailer in Ireland that you can purchase the same item to reduce the risk of courier delay or mishandling.

Kind Regards,

Beyond PEV

Valutata 3 stelle su 5

Ordered a £1k Bamboo All Terrain GTR , missing valve cap.

Ordered a £1k Bamboo All Terrain GTR , quick delivery all good except one wheel missing a valve cap on one of the tyres.
I reported this back to the BEYOND PEV, who promptly replied that they would send one out to me the following Monday. This was 4 weeks ago and despite chasing it i haven't received it.
Feels a bit petty leaving this, but they're chasing me for a review and after spending a £1k on the board it would've been nice to have my purchase perfect as its a great board and great fun.

10 maggio 2024
Valutata 1 stelle su 5

Have the decency to responses to…

Have the decency to responses to email. When paying a refund backwards do so straight away. Have the common decency when you are phone to looking the situation, not respond in short polite nonsense, when you do say you will phone back, then do so. I personally will never be buying from you again, and I will recommend to people not too.

27 febbraio 2024
Valutata 1 stelle su 5

Shocking customer service

Shocking customer service. The part I ordered never arrived, and after two weeks of waiting, and constantly trying to contact their customer support via message and phone to no avail, had to give up and purchase the part from a decent supplier.

23 maggio 2024
Non scritta su invito
Valutata 5 stelle su 5

Great service

Great service, quick dispatch and communication with sales staff was top notch. Would definitely recommend.

25 aprile 2024

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